Tony Derrenberger

I took my F Pace in for the 60,000-mile service. When the service was completed, there was an issue with the key fob working correctly. The service department replaced the battery in the fob, but When the service was completed, there was an issue with the key fob working correctly. The service department replaced the battery in the fob, but it has not fixed the issue. Furthermore, I went on vacation a few days later and when I returned the car would not start and the needed to be jumped. I had the car's battery replaced but the issue with the fob continues. Sometimes it works and other times it doesn't. I did leave a message for the service department last Sunday requesting a call on the following Tuesday, but I've heard nothing. Very disappointed. More

by MARC56 Verified Customer Verified Customer

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Highly recommend this location. The team here is always great and provide great recommendations for services in the area if you have custom modifications. The team here is always great and provide great recommendations for services in the area if you have custom modifications. More

by JUSRO Verified Customer Verified Customer

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Marcus' service is impeccable. He listens attentively and provides you great advice. We enjoyed our experience this last visit. He listens attentively and provides you great advice. We enjoyed our experience this last visit. More

by PHIPPSFAM1 Verified Customer Verified Customer

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This was the car’s first service. So there were no big expectations. Let’s see how things go at the 10k service. So there were no big expectations. Let’s see how things go at the 10k service. More

by CNYANJOMJAMES Verified Customer Verified Customer

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I like the service I receive at Land Rover West Columbia. They are very transparent in their recommendations and pricing. They are very transparent in their recommendations and pricing. More

by ROBNJES Verified Customer Verified Customer

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Great, fast service as always. Tony, our service manager, communicates clearly and kept us updated every step of the way. Tony, our service manager, communicates clearly and kept us updated every step of the way. More

by ANGEL57 Verified Customer Verified Customer

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No issues. Service was great as always. Very responsive. Will use your service for future needs. Service was great as always. Very responsive. Will use your service for future needs. More

by DBOYKIN21 Verified Customer Verified Customer

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Tom and Tony have been great service representatives and I'd recommend them one million times over. They have always helped me and scheduled my services for 9 years. Thanks for the customer service and ma I'd recommend them one million times over. They have always helped me and scheduled my services for 9 years. Thanks for the customer service and making my time as a Jaguar customer great! More

by VICTORIA.BUGGS5 Verified Customer Verified Customer

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My service guy was good, the parts folks were also very nice. My car was serviced to my satisfaction. nice. My car was serviced to my satisfaction. More

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I had a positive experience with Jaguar Land Rover West Columbia that resulted in my car's years long problem getting fixed. Everyone I worked with was professional, attentive, and genuinely committed to h Columbia that resulted in my car's years long problem getting fixed. Everyone I worked with was professional, attentive, and genuinely committed to helping me. I’m grateful for their persistence and outstanding service. More

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