Tony Escalante
Tony Escalante at Bentley Jacksonville
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Tony Escalante | Page 5

Service Advisor

Bentley Jacksonville

7137 Bentley Rd
Jacksonville, FL 32256

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4.8
45 Reviews
4.8

45 Reviews

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45 Reviews of Tony Escalante

December 22, 2022

Dealership Rating
Employee Rating

Tony was very friendly, polite and attentive, however he doesn't seem to have a lot of knowledge/experience with the Continental. This is my first service on the car, and a door handle was sticking and the More

by pacoderm
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jan 12, 2023

Bentley Jacksonville responded

We appreciate your valuable input and will use this as a training opportunity with out service advisors. We, just like you, wish Bentley offered the adaptive headlights. Hopefully this will be an upcoming addition.

December 16, 2022

Dealership Rating
Employee Rating

Everyone at the dealership is very nice and respectful and make sure the car gets the service. It deserves. More

by jacks3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Samhouri, Danny Assi, Nicole Visaez , Kyle Hayes, Mick Reynolds

Dec 19, 2022

Bentley Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon

August 24, 2022

Dealership Rating
Employee Rating

Don’t trust them. I bought a 2014 Chevy Silverado and found out a month later that the back brakes and rotors needed replaced which costed $800. I called their serv More

by RWS87
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Danny Assi, Lenny Matolka , Kyle McKenna, Glen Owen

Sep 14, 2022

Bentley Jacksonville responded

We are sorry to hear that you did not hear back from our service team. Please be assured that we will use this as a training opportunity.

June 10, 2022

Dealership Rating
Employee Rating

Everyone at Bentley/Maserati of Jacksonville was truly wonderful. I have purchased many luxury and exotic cars over the last 20 years. These folks deserve true praise for the professionalism and friendlin More

by MDM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Samhouri, Lenny Matolka, Johnson Dore, Pavlo Palatsidis , Kyle Hayes, Kelly Hicks, Kyle McKenna, Glen Owen

Jun 21, 2022

Bentley Jacksonville responded

Thank you for the great review and kind words! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

June 03, 2022

Dealership Rating
Employee Rating

Pavlo was helpful with my purchase and handled the entire transaction smoothly. Very happy with the process! More

by Cindy Lea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pavlo Palatsidis , Katlin Bertram

Jun 06, 2022

Bentley Jacksonville responded

Thank you for taking the time to write about your experience Cindy! It is wonderful to hear that our team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

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