Tony Griffin | Page 9
Asst. Service Manager
Crestview Cadillac, Inc.
555 S Rochester Rd
Rochester, MI 48307
Industry Experience
13 yrs, 5 mos
102 Reviews
Write a Review102 Reviews of Tony Griffin
August 17, 2025
Failure to communicate and incomplete work without update; no response to messages or texts. I switched dealerships looking for a more pleasant experience with the service dept. and found more of the update; no response to messages or texts. I switched dealerships looking for a more pleasant experience with the service dept. and found more of the same. Sadly, this seems to be the Cadillac standard, and this is extremely disappointing and below standards I expected. Even left a message for the GM and didn’t get a call back. I don’t know why the Service team thinks it’s normal to keep someone’s vehicle and not provide an update, especially after 3 days. More
Other Employees Tagged: Ron Farmer, Bri Zumkeller
August 16, 2025
The service team is excellent. They get the vehicle done quickly and the prices are competitive. They have not tried to upsell additional services They get the vehicle done quickly and the prices are competitive. They have not tried to upsell additional services More
Other Employees Tagged: Ron Farmer, Bri Zumkeller
August 15, 2025
The sale person is the best she is the best helping person I known thanks for your help.. person I known thanks for your help.. More
Other Employees Tagged: Kara Sacks, Adam King, Emily Rooney , Ron Farmer, Bri Zumkeller
August 14, 2025
Bri was such a joy to work with. Very knowledgeable and patient with a novice, non-techy person like me. She always goes over and beyond to help me with transportation. She us a gr Very knowledgeable and patient with a novice, non-techy person like me. She always goes over and beyond to help me with transportation. She us a great asset to Crestview Cadillac. Her customer service is A-1 perfect!! More
Other Employees Tagged: Ron Farmer, Bri Zumkeller
August 09, 2025
Always giving their best to ensure customer satisfaction! Always available to answer any questions you may have. Always giving you a personal touch of service and good conversation if time permits. They a Always available to answer any questions you may have. Always giving you a personal touch of service and good conversation if time permits. They are the BEST! By the way they shine my ride up before they give it back to me! That’s what up! More
Other Employees Tagged: Ron Farmer, Bri Zumkeller
August 07, 2025
Tony and Bri in Service are exceptional! James Holmes was a pleasure to have as my Salesperson. Truly a great experience. Very welcoming dealership. James Holmes was a pleasure to have as my Salesperson. Truly a great experience. Very welcoming dealership. More
Other Employees Tagged: Bri Zumkeller, James Holmes

