Tony Griffin | Page 8

Prices were high as expected but problem was not fixed even though I explained the problem and the issue. After paying for repairs I went to a local shop that listened and fixed the problem. even though I explained the problem and the issue. After paying for repairs I went to a local shop that listened and fixed the problem. More

by Ex2sea Verified Customer Verified Customer

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Friendly, professional staff. Communication with service department is easy and reliable. Highly recommend this dealership service department Communication with service department is easy and reliable. Highly recommend this dealership service department More

by kathie.sherrill Verified Customer Verified Customer

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Expensive especially when part was under warranty and the rest was routine maintenance for the current miles on vehicle the rest was routine maintenance for the current miles on vehicle More

by maryvest1 Verified Customer Verified Customer

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First time with Tony. He was professional and courteous. Always appreciate Ron -- best in the business as far as I am concerned. My 2016 CTS has been shifting hard and He was professional and courteous. Always appreciate Ron -- best in the business as far as I am concerned. My 2016 CTS has been shifting hard and hesitating. After service recommended by Ron, it is shifting better than ever--like new! More

by DTRIN50 Verified Customer Verified Customer

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The Crestview Cadillac staff was amazing. Best price and an unmatched selection of new and used vehicles. Thank you! Best price and an unmatched selection of new and used vehicles. Thank you! More

by dbeckett012@gmail.com Verified Customer Verified Customer

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I wish Cadillac had a dealership closer to Clarkston/Waterford area. No dealership in area since Jerome Cadillac in Pontiac went out off business. Clarkston/Waterford area. No dealership in area since Jerome Cadillac in Pontiac went out off business. More

by KIRBYHUTCHISON Verified Customer Verified Customer

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Entire staff is top notch! Was a great experience starting with Tony in the Service dept, to Bri when getting Courtesy vehicle and James in Sales. Was a great experience starting with Tony in the Service dept, to Bri when getting Courtesy vehicle and James in Sales. More

by stangnanny Verified Customer Verified Customer

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Professional team Tony is exceptional! Service was top notch. I was in and out very quickly Service was top notch. I was in and out very quickly More

by JZAJCHOW Verified Customer Verified Customer

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WONDERFULL SERVICE. ....they got me in and out quickly....helped me with my Gm rewards points ....they got me in and out quickly....helped me with my Gm rewards points More

by PMENDLER Verified Customer Verified Customer

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Failure to communicate and incomplete work without update; no response to messages or texts. I switched dealerships looking for a more pleasant experience with the service dept. and found more of the update; no response to messages or texts. I switched dealerships looking for a more pleasant experience with the service dept. and found more of the same. Sadly, this seems to be the Cadillac standard, and this is extremely disappointing and below standards I expected. Even left a message for the GM and didn’t get a call back. I don’t know why the Service team thinks it’s normal to keep someone’s vehicle and not provide an update, especially after 3 days. More

by vansmithg Verified Customer Verified Customer

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