Tony Griffin | Page 8
Asst. Service Manager
Crestview Cadillac, Inc.
555 S Rochester Rd
Rochester, MI 48307
Industry Experience
13 yrs, 5 mos
102 Reviews
Write a Review102 Reviews of Tony Griffin
September 13, 2025
The three USBc outlets on the center console didn’t work. We discovered it the day after we picked up our new car. It took 1 1/2 weeks for them to figure out what was wrong and only resolved the issue after We discovered it the day after we picked up our new car. It took 1 1/2 weeks for them to figure out what was wrong and only resolved the issue after working with engineers at GM engineering. We leased a 2025 Lyriq Luxury 3 and they gave us a sport 1 for a loaner. Not an equal car and being in demo mode, the settings went back to default with each key cycle. The staff is very nice. Brie at the loaner counter is awesome. They have a texting system for communication but only reply about 25% of the time. More
Other Employees Tagged: Ron Farmer, Bri Zumkeller
September 12, 2025
Fast, friendly and efficient. They did my oil change and installed a set of mudflaps in record time. They even wash the car when they were done.! They did my oil change and installed a set of mudflaps in record time. They even wash the car when they were done.! More
Other Employees Tagged: Ron Farmer, Bri Zumkeller
August 28, 2025
Prices were high as expected but problem was not fixed even though I explained the problem and the issue. After paying for repairs I went to a local shop that listened and fixed the problem. even though I explained the problem and the issue. After paying for repairs I went to a local shop that listened and fixed the problem. More
August 28, 2025
First time with Tony. He was professional and courteous. Always appreciate Ron -- best in the business as far as I am concerned. My 2016 CTS has been shifting hard and He was professional and courteous. Always appreciate Ron -- best in the business as far as I am concerned. My 2016 CTS has been shifting hard and hesitating. After service recommended by Ron, it is shifting better than ever--like new! More
Other Employees Tagged: Ron Farmer
August 25, 2025
The Crestview Cadillac staff was amazing. Best price and an unmatched selection of new and used vehicles. Thank you! Best price and an unmatched selection of new and used vehicles. Thank you! More
Other Employees Tagged: Kara Sacks, Adam King, Emily Rooney , Ron Farmer, Bri Zumkeller
August 22, 2025
Entire staff is top notch! Was a great experience starting with Tony in the Service dept, to Bri when getting Courtesy vehicle and James in Sales. Was a great experience starting with Tony in the Service dept, to Bri when getting Courtesy vehicle and James in Sales. More
Other Employees Tagged: Bri Zumkeller, James, Sales

