Tony Hamilton | Page 37

great very easy to work with no stress great deal on new mazda 6 2015 Tony Hamilton was very honest and professional won't buy a car any were else very easy to work with no stress great deal on new mazda 6 2015 Tony Hamilton was very honest and professional won't buy a car any were else More

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Top notch. This dealership was a pleasure to work with. The entire process was stress free. Excellent customer service. Totally worth the 1 hour drive! Thank This dealership was a pleasure to work with. The entire process was stress free. Excellent customer service. Totally worth the 1 hour drive! Thank you!!! More

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THRILLED! My current lease (Ford Focus) was up in July, so I started to really think about my next step the end of May. The Focus was great for me 2 years ago; My current lease (Ford Focus) was up in July, so I started to really think about my next step the end of May. The Focus was great for me 2 years ago; however since that time, I've really honed in on what I like & what I want. Plus, I was feeling a transmission issue... not that it couldn't be fixed, but I was surprised how differently it drove only 2 years in. A good friend suggested that I try Mazda since I like "sporty". I was going to go the local/close Mazda dealership, but he said, "No! Go to North Penn! _____ is awful." So, even though NP was farther for me AND I didn't know anyone specific, I reached out via e-mail to inquire about the Mazda 3. I was always a Honda and Nissan fan, but really didn't know much about the Mazdas. Just in my initial research, I was very impressed with the look of the Mazda 3, as it was new in 2014, as well as the trim level options. Tony Hamilton immediately got back to me & we set it up so I'd come see the car on Saturday. Quick & easy - great. I do want to commend NP in that I didn't receive a million e-mails after that. As I said, I had been looking, done some inquiries and one dealership sent me 9 e-mails one day between 4 am and 7 am. That is just WAY too much - it's a complete turn off. I understand it's automated, but it was nice to have access to Tony as a resource, directly via e-mail. The Ford dealership enjoyed telling me how incredibly busy they are. Who's more important than me at that point? I felt like I was bothering them. But, when I got to NP Mazda - yes, they were busy, it was a Saturday - but Tony was calm, cool & collected AND had a car ready for me to drive. So OPPOSITE of feeling like a PITA. :) My case was a little complicated - trying to coordinate my current lease return as well as some finance challenges - but Tony REMAINED calm, cool & collected throughout the process. I had a lot of questions and he always got back to me immediately and never made me feel like I pain (though I know I was!!!). He was very knowledgeable and I felt that he worked very hard to get me what I wanted. This continued throughout picking up the car yesterday. I had decided mid-stream that I wanted fog lights. Tony got them done & they looked GREAT. SO happy I got them! And, even something little like this.... I expressed wanting to buy the all-weather mats. They were already IN my car when I arrived yesterday. Everything went smoothly yesterday, too, in spite of it being a busy Saturday, last day of the month. The process still went faster than I expected, including the Finance part, with Jason H. Jason was also very knowledgeable and efficient. Again, they were incredibly busy yesterday - everyone - but any NP employee I came in contact with was smiling, helpful and appreciative (calm, cool & collected in spite of a hectic day!). And, the car?!? I wish you could see it :) It speaks for itself. I have good taste! ;) It is truly gorgeous, very sharp. I love all the details, down to the red stitching on the seats. I got the I Grand Touring and it really feels luxurious and drives SO nicely! I'm really pleased with my decision. Anyone I tell that I got a Mazda says "oh yeah, they're great cars". I'm just sorry it took me this long to experience it. Do not hesitate to go to North Penn Mazda even IF they might not be the closest dealership. You will feel special! More

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Great Experience I had never bought a Mazda before, but was interested in the quality and style of this brand. All the sales and finance associates I spoke with were I had never bought a Mazda before, but was interested in the quality and style of this brand. All the sales and finance associates I spoke with were incredibly friendly, professional, and helpful. I was able to obtain a fair price and provided a lot of good information on the cars and brand. I ended up purchasing a 2014 Mazda 3 iTouring from Tony Hamilton, and am very satisfied with the purchase and customer service. More

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Mazda 6 Tony had extensive knowledge of the inventory available. He went out of his way to find a car on the lot so I could test drive it. He knew the featu Tony had extensive knowledge of the inventory available. He went out of his way to find a car on the lot so I could test drive it. He knew the features of the cars I test drove and explained the differences in each car/model year. He was very patient while I drove 3 different cars to find the perfect car for me. We received an excellent deal. More

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Car experience North Penn Mazda is a great dealership. The owner, Joe Magarity, is a joy to work with. This is the second car we have purchased with them and plan to North Penn Mazda is a great dealership. The owner, Joe Magarity, is a joy to work with. This is the second car we have purchased with them and plan to buy more cars in the future. Our first car purchased was a used Honda Civic that our daughter has had for 2 plus years without any major issues. I would recommend North Penn Mazda to my friends and family for a used or new car. More

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Best - and easiest - car buying experience I have ever had I first met Jason Hartman at North Penn Mazda two years ago when we were shopping for a new CX-5 for my wife. This was when they had just become avai I first met Jason Hartman at North Penn Mazda two years ago when we were shopping for a new CX-5 for my wife. This was when they had just become available and were very hard to find. Though we ended up buying at a different dealer that had exactly what we wanted, I was impressed enough to keep Jason's name on file. When it came time to replace my car, I had two models at the top of my list - the new Mazda 3s GT and the VW GLI. Since I was less than happy with my prior experience at the other Mazda dealer, and because North Penn's dealerships carried both makes, I contacted Jason to see if he'd be able to arrange for extended test drives of both cars back-to-back so that I could really get a feel for how they compare. With an infant son at home and almost no free time, I needed to be in and out of the dealership as quickly as possible, at times that worked best for me. Despite no longer being in sales - he was now a finance manager - Jason made all the arrangements and had both cars ready when I arrived. He also made sure to get answers to the follow-up questions I had, and even arranged a 2nd test drive of the Mazda so that I could be sure my wife would be comfortable driving it if she had to and that our son's car seat would fit in the back seat. Once I made the final decision to go with the Mazda, I turned the process around a bit and put together an offer to the dealership for the exact color and options that I wanted, and that was an extremely good deal (for me), but that I also felt was ultimately achievable. At that point, Jason had to turn me over to someone in sales, and so introduced me to Tony Hamilton. It was then that I expected the process to bog down a bit and have to start negotiating, meet the sales manager, hear why my trade's not worth what I think it is, etc.. But there was none of that! They evaluated my trade and ran the numbers in the span of maybe 20 minutes, and Tony wrote up the buyer's order exactly as I had proposed. Considering that they would have to locate the car for me, and that my trade was 14 years old, I was almost shocked that they didn't try to bargain the price higher "just because". I had my new Mazda by the end of the week. Jason did a great job explaining all the paperwork and had us through that process quickly and painlessly. Tony took the time to explain every feature of the new car, answer all of my wife's and my questions, and even had us scheduled for our first (and complimentary) oil change. I'm enjoying my new car and couldn't be happier with my experience at North Penn Mazda. I definitely recommend them to anyone looking to buy a car. More

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An Outstanding Experience Joe, Tony and Jason made the purchasing of this car easy and I feel I received a great deal. I will recommend them to my friends Joe, Tony and Jason made the purchasing of this car easy and I feel I received a great deal. I will recommend them to my friends More

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great experience I never imagined buying a car would actually be a good experience. We initially contacted this dealer thru email and then called and were in the deale I never imagined buying a car would actually be a good experience. We initially contacted this dealer thru email and then called and were in the dealership several hours later. We were looking for a specific vehicle and they had it and worked with us. Tony was very friendly and welcoming. He was very knowledgeable about the vehicle. In addition, I felt I received a fair price on my trade in. Tony spent a lot of time with us in going over all the features of the car. I financed the car through the dealer at a great rate. The finance manager was also easy to work with. She was knowledgeable and no hard sell tactics. I would highly recommend this dealership and specifically, Tony Hamilton. Hopefully, the next time I buy a car I will experience this level of service. More

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Great car, very pleasant purchase experience I had already researched my car extensively, but had never driven one. I called the dealership and asked if I could test drive a car in about 15 minu I had already researched my car extensively, but had never driven one. I called the dealership and asked if I could test drive a car in about 15 minutes. I spoke with Tony who assured me he would have a car ready and waiting. Everything about the purchase went smoothly. I was treated with courtesy and professionalism. More

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