Tony Karatzia | Page 18

Great Service Tony provided great customer service. I was able to get a good deal on a new 2014 Acura ILX. I would recommend this dealer in the future for providin Tony provided great customer service. I was able to get a good deal on a new 2014 Acura ILX. I would recommend this dealer in the future for providing excellent customer service. More

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BOUGHT 2 NEW ACURA'S Did not have to spend any unnecessary time haggling at this dealer. Mike and Colleen were excellent in negotiationg with me via phone/email. Would H Did not have to spend any unnecessary time haggling at this dealer. Mike and Colleen were excellent in negotiationg with me via phone/email. Would HIGHLY recommend calling either and setting parameters of what you want and how you would like to go about it. Pleasure working with this Acura dealership. These are my 4th and 5th Acura's I have owned!!! Extremely satisfied. More

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Professional, friendly, informative, fair Unbelievable care and professionalism from all that were involved. (Colleen, Tony) Friendly, patient, knowledgeable. Jason was informative and unders Unbelievable care and professionalism from all that were involved. (Colleen, Tony) Friendly, patient, knowledgeable. Jason was informative and understanding. He was passionate about the products they sell. He convinced me to add tire coverage which I already had to use.... thank you. I only owned the car for 2 months and i had to replace a tire (due to horrible potholes). Service department was also professional and quick. I saved hundred$ because i had tire care package. Great Value for a quality product. Im so impressed, Im concidering trading in my other car for another Acura. Thank you DCH Montclair Acura More

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Great sales experience. I just want to relate my recent experience with DCH in the purchase of my new Acura RDX. We dealt with Paul, Tony and Ben during the sales process. I I just want to relate my recent experience with DCH in the purchase of my new Acura RDX. We dealt with Paul, Tony and Ben during the sales process. I have to say that all these guys "bring" it each day with the sole focus of satisfying the customer. Tony was exceptional and understanding to our car buying needs and stayed until 11 pm to facilitate the delivery of our car. I used to dread the experience of walking into a dealership and going through the motions of buying a car. However, Tony was very professional and made our sales experience extremely pain-free. Ben who is a business manager at the dealership also stayed late and helped facilitate the sale. If I am looking for a Acura again in the future, I do plan to call Tony. Thanks Tony - keep up the good work and I do plan to send anyone in my immediate circle looking for an Acura your way. More

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Getting My RDX We were offered 3 dealerships through the service offered through my company, but although all 3 contacted me, DCH was not only the most convenient bu We were offered 3 dealerships through the service offered through my company, but although all 3 contacted me, DCH was not only the most convenient but the people with whom I spoke were very friendly and made us feel welcome. On arrival we were greeted immediately and Tony took us through all the details clearly and patiently. As we were told, the finance guy (Benjamin) called me within a couple of hours and gave us the good news! Also, initially we did not think we could get a car so quickly but were informed of a cancellation that allowed us to come back same day and drive our RDX home! Benjamin was very thorough with the finance details and Tony stepped us through all the particulars of the car. A very quick, easy and great experience. Thank you! More

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Excellent service Tony thank you very much for all your assistance. It was truly a pleasure working with you. l LOVE MY NEW CAR....I PROVIDED YOUR INFORMATION TO SEVERA Tony thank you very much for all your assistance. It was truly a pleasure working with you. l LOVE MY NEW CAR....I PROVIDED YOUR INFORMATION TO SEVERAL PEOPLE...THANKS AGAIN More

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New Car Purchase Made Easy Over the past several years we have purchased three cars from Tony. He provides a friendly, straightforward, no pressure approach to the car buying p Over the past several years we have purchased three cars from Tony. He provides a friendly, straightforward, no pressure approach to the car buying process. We appreciate his willingness to assist with any issues or questions that arise both before and after the sale. We have and will continue to recommend him. More

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new car purchase Our first experience was our phone call from Colleen. She responded to our inquiry within minutes and emailed us a quote just minutes after that. Sh Our first experience was our phone call from Colleen. She responded to our inquiry within minutes and emailed us a quote just minutes after that. She answered all our questions and was extremely friendly and helpful. We were the happiest with her call back so we decided to go to Montclair Acura. Everyone was very friendly and helpful when we arrrived. Collen set us up with Tony Karatzia. He was great. Very helpful, informative and no nonsense. He took us on a test drive and then he helped us put together a great deal. Throughout the whole process he was very patient (we asked a lot of questions numerous times). We never felt pressured or uneasy. We felt he was very upfront and honest. He put together a great deal for us and we are very very happy with our purchase. After we made our decision on the ILX we sat down with Benjamin. He also was very helpful to us and made the paper work as painless as possible. We have already recommended your dealership to our friend because of the great service we received from Tony. Thanks again. More

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Bravo They do a very good job here. I walked in on a Saturday with a trade in, got a great price for it and had a new car in our driveway less than a week They do a very good job here. I walked in on a Saturday with a trade in, got a great price for it and had a new car in our driveway less than a week later. We are very happy with our new MDX. More

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I was impressed with Tony's professional and courteous approach. There was no hard sell or pressure as I've seen at other dealers. He was very patient with all of the questions I had. courteous approach. There was no hard sell or pressure as I've seen at other dealers. He was very patient with all of the questions I had. More

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