"Dealership of EXCELLENCE"
I have been a customer of David Bruce since 1990 when I purchased the first of 6 vehicles over the years. From the owner, General Manager, Financial Specialist, Sales People, Receptionists, Service Manager and his technicians, they all treat you like family. This dealership is top notch and has earned my trust and continued business.....as their commercial states "why go anywhere else?"
"Best Ever Experience Purchasing a Car"
Tony, the salesman was very relaxed and laid back. Felt no pressure to have to purchase vehicle at that time. He spent a lot of time with us going over vehicle to make sure we were comfortable with it. First time ever, in my vehicle buying experience did the OWNER come to thank us for purchasing one of his vehicles!!! Very pleased with whole experience!! Drove home to Indiana with the vehicle and was well worth the drive!!!
"Phenomenal Team "
Kavere Louis was my salesman. He listened to my concerns & made me feel comfortable. This was my best car buying experience ever! The entire process from beginning to end was a breeze. with No gimmicks or games. I will be back to purchase future vehicles and I will recommend David Bruce to others. The atmosphere was pleasant and the staff were all helpful. Keith Wright helped me on my second visit, to the dealership, to better understand my Highlander’s gadgets! Thank You David Bruce Team!
"Good Customer Service "
- Jay Patel
My experience at David Bruce was excellent.Dave in finance helped us wade through the paperwork and signatures. Janelle,Dave and Tony Extremely clear and answered every question with a smile.He offered to let is test drive the car.incredible experience...Thank You ALL Again.
"Great Customer Service"
- Lisa D
Tony Malzone was very friendly and helpful in purchasing my SUV. He provided great customer service! He made the buying process easy. The service staff was also very friendly and helpful!
Other Employees Tagged:
"No pressure purchase"
- Kyrouac, S
I passed through the lot on a Sunday and a 2018 used Corolla caught my eye. I went back during the week to test drive. Tony was the first salesman that passed by and offered to assist me. We drove, I liked it, told him I'd be back. He did not follow up with pressure calls. I feel I got a good deal. Even though it was a used vehicle with 1000 miles they gave me the new car service deal.
Buying my first ever new car was such a positive experience at David Bruce! Tony treated me like his daughter and was informative, answered my questions and was zero pressure! It made the entire experience fun and easy!
"Purchase of 2016 Highlander"
- Linda Schultz
We were met as we walked up to dealership by Tony Malzone. We have been driving Sienna vans
for several years. We decided we would like to check out the Highlander. Tony took us for a drive
and showed us all the features. We were very pleased with the performance. He then turned us
over to Janelle Hindmand to help locate the color and options we preferred. We were very impressed
with the knowledge and helpfulness of both Sales Reps. We are very pleased wtih our vehicle and all
the information and help we received. Thank you again. Jim & Linda Schultz
"Friendly service with no pressure"
- R Mac
I came in looking for a vehicle and met Tony Malzone. We talked a bit about what I was looking for and even though it was raining, Tony was willing to walk the lot and show me what was available. I chose to wait for a better day and during that time I decided to stay with my current vehicle. A year and a half later I came back to see Tony, And after talking a bit he remembered my visit back then. I was looking for a used vehicle, But I was open to an experienced opinion. Tony gave me some advice that made sense and I decided to buy new. We narrowed it down to two vehicles and during that time Tony was very patient as I took some time to make my decision. And there was always some good advice with no pressure from Tony to help me decide. Everyone at David Bruce Toyota Cadillac were very friendly and always made you feel welcome.
Tony was a friendly, down to earth salesman. He was professional and gave off a familiar and warm vibe. I liked that he was open and direct about the price and package deal and that he sealed the deal quickly. He shot straight from the hip and helped me to get into the vehicle that I wanted. He is well connected in the surrounding community and has years of experience getting residents of Kankakee county into reliable vehicles. Tony had a smile on his face and was more than willing to assist when needed. The Toyota name is reliable, dependable, and high quality; I don't doubt the service I receive from Toyota. In my experience, this company has been tried and true. My experience with Tony further speaks to the quality service of Toyota.