I really enjoyed my experience of financing my XT5
Cadillac at Williamson Cadillac. The whole process took a little less than one hour. Both, sales and finance representatives, Mr Rene Roberts and Ton
Cadillac at Williamson Cadillac. The whole process took a little less than one hour. Both, sales and finance representatives, Mr Rene Roberts and Tony Mercado did an excellent job at trying to obtain the best deal for me.
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by Mariaevazquez0907
Other Employees Tagged:
Rene Roberts
Mar 14, 2022 -
Williamson Buick GMC responded
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.
Sincerely,
Beny Ledesma
General Sales Manager
benyl@wagmiami.com
It was such a pleasure to purchase a vehicle from your
salesman Jim Gabarz excellent experience
salesman Jim Gabarz excellent experience
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by MAMAJENNY3
Verified Customer
Verified Customer
Other Employees Tagged:
Jim Gabarz
Mar 02, 2022 -
Williamson Buick GMC responded
Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.
Sincerely,
Beny Ledesma
General Sales Manager
benyl@wagmiami.com
Great service and Robert was amazing!
so happy with the customer service and people were very friendly and helpful!
so happy with the customer service and people were very friendly and helpful!
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by STUDIO61HAIR
Verified Customer
Verified Customer
Other Employees Tagged:
Robert Garcia
Feb 23, 2022 -
Williamson Buick GMC responded
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
Sincerely,
Juan Santos
Service Director
juans@wagmiami.com
Tony was extremely helpful and attentive, he tried his
best to get my car serviced quickly.
best to get my car serviced quickly.
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by Malmeid12
Verified Customer
Verified Customer
Other Employees Tagged:
Tony Martinez
Dec 29, 2021 -
Williamson Buick GMC responded
Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.
Sincerely,
Juan Santos
Service Director
juans@wagmiami.com
My experience at Williamson GMC was exceptional, easy and
seamless in every way. The sales rep, Bruno took great attention to detail and made sure I got into the car I wanted at the price I wanted.
seamless in every way. The sales rep, Bruno took great attention to detail and made sure I got into the car I wanted at the price I wanted.
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by bfgpollara
Verified Customer
Verified Customer
Oct 29, 2021 -
Williamson Buick GMC responded
Hello, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day!
Sincerely, Jeff Rogers - jrogers@wagmiami.com
Good place, good people. Timing of car delivery and
coordination for pick up should be better. Prioritizing the delivery of someone’s car who has a paid hold on it should be delivered prior to others t
coordination for pick up should be better. Prioritizing the delivery of someone’s car who has a paid hold on it should be delivered prior to others that don’t. My truck was sitting at the port warehouse for about a week with a lot of “ it should arrive today” but never did. Took a while and finally got it.
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by SMEJIA001
Verified Customer
Verified Customer
Oct 08, 2021 -
Williamson Buick GMC responded
We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience.
Sincerely, Jeff Rogers - jrogers@wagmiami.com
The experience was good, however there was a shortage of
available vehicles and we weren’t offered any incentives
available vehicles and we weren’t offered any incentives
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by padillajesus
Verified Customer
Verified Customer
Oct 05, 2021 -
padillajesus responded
N/A
The experience was great during the purchase. However, I
had a terrible experience with the service department.
had a terrible experience with the service department.
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by Carlos.heres
Verified Customer
Verified Customer
Oct 02, 2021 -
Williamson Buick GMC responded
Thank you for taking the time to provide this feedback, Carlos. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Sincerely, Jeff Rogers - jrogers@wagmiami.com
Excellent service. Fast and reliable team that provide
the right service at the right time
the right service at the right time
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by PEDRO_LEIZAOLA
Verified Customer
Verified Customer
Sep 23, 2021 -
Williamson Buick GMC responded
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.
Sincerely, Jeff Rogers - jrogers@wagmiami.com
Honestly, I will give you my feedback. I was at
Williamson, and later sawgrass Ford.
Unfortunate to say, Williamson was on the wrong side of the experience.
Dishonest and not up front gathering
Williamson, and later sawgrass Ford.
Unfortunate to say, Williamson was on the wrong side of the experience.
Dishonest and not up front gathering information from my original salesman Anthony. Then in service department I asked about fees if my oil change was still covered. I was told yes, and on pickup, ended up paying because the service expired in may. Also took forever to get my car back.
Then, at the time of purchasing the lease that was ending, tried to get taken advantage of again in the numbers. Only plus were the people, were pleasant. Just as a whole, sloppy with details and not paying real attention to details. The entire process took a very long time, unnecessarily so.
I would encourage better focus on appreciating the customers time, and being way more transparent with costs
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by FPEDROLETTI
Verified Customer
Verified Customer
Sep 13, 2021 -
Williamson Buick GMC responded
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience.
Sincerely, Jeff Rogers - jrogers@wagmiami.com