Tony Mercado
Tony Mercado at Williamson Buick GMC
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Tony Mercado | Page 3

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Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

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4.6
39 Reviews
4.6

39 Reviews

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39 Reviews of Tony Mercado

October 05, 2021

Dealership Rating
Employee Rating

The experience was good, however there was a shortage of available vehicles and we weren’t offered any incentives More

by padillajesus
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Penn, Ricardo Robinson

Oct 05, 2021

padillajesus responded

N/A

October 01, 2021

Dealership Rating
Employee Rating

The experience was great during the purchase. However, I had a terrible experience with the service department. More

by Carlos.heres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Williamson Buick GMC responded

Thank you for taking the time to provide this feedback, Carlos. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 22, 2021

Dealership Rating
Employee Rating

Excellent service. Fast and reliable team that provide the right service at the right time More

by PEDRO_LEIZAOLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rita Parker , Ed Miller

Sep 23, 2021

Williamson Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 13, 2021

Dealership Rating
Employee Rating

Honestly, I will give you my feedback. I was at Williamson, and later sawgrass Ford. Unfortunate to say, Williamson was on the wrong side of the experience. Dishonest and not up front gathering More

by FPEDROLETTI
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Anthony Figueredo, Carmen Alicea , Angel Gonzalez

Sep 13, 2021

Williamson Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 20, 2021

Dealership Rating
Employee Rating

Williamson Cadillac is the best! From their salesperson to their service department, all top of the line. Highly recommend when shopping for a new Cadillac. More

by VMATOS61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ron Peoples, Carmen Alicea , Mike Valladares

Aug 24, 2021

Williamson Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 13, 2021

Dealership Rating
Employee Rating

The Best Service mi experience with Williams Cadillac is the Best since I bought a car for my wife with the help of RENE - BENNY - TONY the purchase was possible I do not forget all the Help…. Thanks …. J More

by Totousa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rene Roberts, Beny Ledesma , Tony Martínez /Service

Aug 18, 2021

Williamson Buick GMC responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 03, 2021

Dealership Rating
Employee Rating

Great experience! Natasha was excellent as well as all the staff. Overall Best experience I have ever had at a dealership! Thank you. Alex Dieguez More

by ALEX.MDI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruno Zayas, Yorny Fundora , Natasha Lacayo

Aug 06, 2021

Williamson Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Natasha and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 23, 2021

Dealership Rating
Employee Rating

Price was right! Paperwork was quick and easy! The only thing was the finance person I was working with went with the difference bank without telling me. So they didn’t honor the rebate for financing. More

by TBOUCHARD1117
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Mayorga , Angel Gonzalez

Jul 28, 2021

Williamson Buick GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 06, 2021

Dealership Rating
Employee Rating

Sales person was perfect what an experience what a pro love the process easy and fast love the vehicle and I would recommend to anyone. More

by NICOLE102009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2021

Williamson Buick GMC responded

Nicole, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 17, 2021

Dealership Rating
Employee Rating

Took 2 weeks to do a couple of hours worth of work.First Took 2 weeks to do a couple of hours worth of work. First week was untouched because the vehicle got assigned to the wrong type of mecanic. Not happ More

by Tony Acosta
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Bruno Zayas, Beny Ledesma , Carlos Gomara

Jun 22, 2021

Williamson Buick GMC responded

Tony, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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