Initial experience wasn’t great - not thorough assessment
of my car let to continued issues. However, dealership did go out of their way to rectify the situation while trying to minimize extra hassle on me,
of my car let to continued issues. However, dealership did go out of their way to rectify the situation while trying to minimize extra hassle on me, which I appreciated.
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by Suzanne.yassen
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for sharing your feedback. We sincerely apologize for the initial experience not meeting your expectations. However, we’re glad to hear that we were able to rectify the situation and minimize any further hassle. Your satisfaction is important to us, and we appreciate your understanding as we worked to make things right. If you ever need anything else or have any further concerns, please don't hesitate to reach out. We truly value your business!
Best Wishes,
Nissan Of Orland Park
Brought my car in for a noise.
Was told it was my catalytic converter. WRONG!!
After spending a good amount of money, my car is still making the noise I brought it in for. I wi
Was told it was my catalytic converter. WRONG!!
After spending a good amount of money, my car is still making the noise I brought it in for. I will no longer have my car serviced at Zeigler Nissan. I will be taking my business elsewhere.
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by JS7
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2024 -
Zeigler Nissan of Orland Park responded
We are really sorry to hear about your experience, and understand your frustration. It's disappointing when a service doesn't resolve the issue, especially after investing time and money. Your feedback is incredibly valuable, and we would encourage you to reach out to the dealership's management team to discuss the matter further and see if there's anything that can be done to make it right. We genuinely care about your satisfaction, and we hope we can find a way to restore your confidence in our service. Thank you for sharing your concerns.
Best Wishes,
Nissan Of Orland Park
Service was great as usual.
Always pleasant and efficient That’s what keeps me coming back.
Great service
Always pleasant and efficient That’s what keeps me coming back.
Great service
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by CYOLI711
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for your continued trust and kind words! We're so happy to hear that your experience was pleasant and efficient, as always. Providing great service is our priority, and it’s wonderful to know that it keeps you coming back. We look forward to serving you again soon!
Best Wishes,
Nissan Of Orland Park
The young guy was very nice to me during the service
about how long it was going to take to change my oil.
about how long it was going to take to change my oil.
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by SANDAMPEER
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for sharing your experience! We're glad to hear that our team member was friendly and helpful in keeping you informed about the oil change process. Providing clear communication about timing is important to us, and we're happy that it made your visit more enjoyable. If you need any further assistance, feel free to reach out! We look forward to seeing you again.
Best Wishes,
Nissan Of Orland Park
Our service advisor Tony was courteous and attentive to
our concerns. We had some maintenance service done and it was completed in a timely manner. My service experiences at Zeigler have always been positi
our concerns. We had some maintenance service done and it was completed in a timely manner. My service experiences at Zeigler have always been positive.
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by ANTONIOPESINA
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for sharing your positive experience! We're thrilled to hear that Tony provided courteous and attentive service, and that your maintenance was completed promptly. It's wonderful to know that your service experiences at Zeigler have consistently been positive. We truly appreciate your loyalty and look forward to continuing to assist you with your vehicle needs!
Best Wishes,
Nissan Of Orland Park
poor service wait time for oil change was terrible eas
tired of hearing were waiting to wrap things up
tired of hearing were waiting to wrap things up
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by HEAVYD1217
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for your feedback, and we sincerely apologize for the long wait time you experienced during your oil change. We understand how frustrating it can be when expectations aren’t met, and we regret that the communication during this visit didn’t meet your standards. Your comments will be shared with the team to help improve our processes moving forward. We hope you'll give us another opportunity to provide a better experience next time.
Best Wishes,
Nissan Of Orland Park
Tony Ortiz it an amazing person he get me in and out I do
not be there thank you so much Tony Ortiz .
not be there thank you so much Tony Ortiz .
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by VMEEKA
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for your wonderful feedback! We're so glad to hear that Tony Ortiz provided you with fast and efficient service. We truly appreciate your kind words, and we’ll be sure to pass them along to Tony. If you ever need anything else, we’re here to help!
Best WISHES,
Nissan Of Orland Park
I am very satisfied with Ziegler dealership,because of
David Vargas. He is so fantastic.
David Vargas. He is so fantastic.
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by SANDRA.WALKER129
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for your wonderful feedback! We're thrilled to hear that David provided you with such fantastic service and made your experience at Zeigler Dealership a satisfying one. We'll be sure to share your kind words with him. If there’s anything else we can assist you with, don’t hesitate to reach out. Thank you for choosing us!
Best Wishes,
Nissan Of Orland Park
I wouldn’t go anywhere else for service on my Nissan car
. Tony is very courteous and explains in detail service that is recommended and service completed. I would recommend this dealership with high praise
. Tony is very courteous and explains in detail service that is recommended and service completed. I would recommend this dealership with high praise.
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by PHILLYBRS
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2024 -
Zeigler Nissan of Orland Park responded
Thank you so much for your loyalty and high praise! We're thrilled to hear Tony provided detailed explanations and courteous service. Your recommendation means a lot to us, and we look forward to continuing to take great care of your Nissan!
Best Wishes,
Nissan Of Orland Park
Window fixed.
.NOT FIXED
Repair on car 2 weeks ago, maintenance error code oil change and filter. Next oil change due 12/22/24. No one answers the phone in servic
.NOT FIXED
Repair on car 2 weeks ago, maintenance error code oil change and filter. Next oil change due 12/22/24. No one answers the phone in service.
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by GINAMCKILLION
Verified Customer
Verified Customer
Oct 28, 2024 -
Zeigler Nissan of Orland Park responded
We’re very sorry to hear about your experience and any inconvenience caused by the unresolved repair and communication issues. Please reach out directly so we can promptly address the service error code and any other concerns. We’re here to make things right and ensure your satisfaction. 708-403-1300
Monday 7 AM–7 PM
Tuesday 7 AM–7 PMhttps://www.dealerrater.com/dp/16563/reviews#
Wednesday 7 AM–7 PM
Thursday 7 AM–7 PM
Friday 7 AM–6 PM
Saturday 8 AM–4 PM
Sunday Closed
Best Wishes,
Nissan Of Orland Park
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