Tony Ortiz
Tony Ortiz at Zeigler Nissan of Orland Park

Tony Ortiz | Page 11

Service Advisor

Zeigler Nissan of Orland Park

8550 W 159th Street
Orland Park, IL 60462

4.9
153 Reviews
4.9

153 Reviews

Write a Review

153 Reviews of Tony Ortiz

November 23, 2023

Dealership Rating
Employee Rating

The dealer ship was nice the experience was great even though there were under construction More

by LATOYAW120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2023

Zeigler Nissan of Orland Park responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a great experience at our dealership, despite the ongoing construction. Your understanding and positive feedback are much appreciated. If there's anything specific you enjoyed about your visit or if you have further feedback to share, please feel free to let us know. We're committed to providing excellent service, and we look forward to serving you again in the future. Thank you for choosing us, and we appreciate your support! Best Wishes, Nissan Of Orland Park

November 20, 2023

Dealership Rating
Employee Rating

Tony Ortiz was professional and polite to talk to. He listened to my concerns and took care of my problems in a timely manner. The driver who transported me to a different waiting area ( due to constr More

by MISSJLB817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2023

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with Tony Ortiz and our team! We're delighted to hear that Tony was professional, polite, and attentive to your concerns, providing a timely solution. It's also great to know that our driver ensured a pleasant and safe experience for you during the construction. Your feedback is valuable, and we appreciate your kind words about our team's friendliness. If there's anything specific you enjoyed about your visit or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

November 20, 2023

Dealership Rating
Employee Rating

Very good fast service They took care of all my problems They were very friendly Tank you More

by CANDJSERVICE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2023

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with our service! We're thrilled to hear that you received very good and fast service, and that our team took care of all your problems. It's great to know that you found our staff to be friendly. Your feedback is appreciated, and if there's anything specific you enjoyed about your visit or if you have further feedback to share, please feel free to let us know. Best Wishes, Nissan Of Orland Park

November 18, 2023

Dealership Rating
Employee Rating

Kevin took care of me, kept me posted on progess & answered questions about additional work that would needed to be done on next visit, taking care of it this time, with complimentary Oil Change More

by CMB2330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rodriguez

Nov 30, 2023

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with Kevin at Zeigler Nissan of Orland Park! We're thrilled to hear that Kevin took excellent care of you, kept you informed about the progress, and answered your questions regarding additional work. It's great to know that Kevin is proactive in addressing future maintenance needs and even took care of some of them during this visit. We're glad to hear that you also received a complimentary oil change. If there's anything specific you enjoyed about your experience or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

November 18, 2023

Dealership Rating
Employee Rating

Kevin Rodriguez treats everyone like family. I heard other customers saying the same, we trust him. More

by GYPSYYE@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rodriguez

Nov 30, 2023

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with Kevin Rodriguez. We're thrilled to hear that Kevin treats everyone like family, and it's heartening to know that other customers share the same sentiment. Trust is a crucial aspect of the customer-service relationship, and we're honored that you trust Kevin. If there's anything specific you enjoyed about your experience or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to serving you and your automotive needs in the future. Best Wishes, Nissan Of Orland Park

November 17, 2023

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Employee Rating

Working with Tony was like I known him for years. Wonderful man. I LOVE NISSAN More

by GLORIATRAYLOR11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2023

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience working with Tony at Zeigler Nissan of Orland Park! We're thrilled to hear that your interaction with Tony felt like you've known him for years. It's wonderful to know that he left such a positive impression. We share your love for Nissan and appreciate your support. If there's anything specific you enjoyed about your experience or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

November 17, 2023

Dealership Rating
Employee Rating

I got my Nissan rogue 2017 serviced and Tony is Fantastic. And caring of the needs of my vehicle. I give Tony a 5 star rating😀😀⭐️⭐️⭐️⭐️⭐️ More

by KBK9818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2023

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with Tony at Zeigler Nissan of Orland Park! We're delighted to hear that he provided fantastic and caring service for your Nissan Rogue 2017. Your 5-star rating is truly appreciated, and it reflects our commitment to excellent customer service. If there's anything specific you enjoyed about your experience or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

November 10, 2023

Dealership Rating
Employee Rating

Always good service as was the case this time that my care needed certain repairs. Always are very honest & I feel like I can totally trust them, also very polite. More

by MTFALTIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2023

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with our service department! We're delighted to hear that you consistently receive good service, and that the recent repairs were handled well. Your trust in our team and the acknowledgment of their honesty and politeness mean a lot to us. If there's anything specific you enjoyed about your experience or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we appreciate your continued trust. We look forward to serving you again in the future. Best Wishes, Nissan Of Orland Park

November 07, 2023

Dealership Rating
Employee Rating

It would be nice if someone explain why the oil change cost went from in the $50 to $75. More

by RMSMEREK
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rodriguez

Nov 30, 2023

Zeigler Nissan of Orland Park responded

Thank you for bringing your concern to our attention, and we appreciate your feedback. We understand that transparency about service costs is important, and we apologize for any confusion regarding the increase in the oil change cost. We would like to assure you that we take your feedback seriously, and we will review our pricing structure to ensure better communication about any changes. If there's anything specific you would like to discuss or if you have further feedback to share, please feel free to reach out to our service department directly. Your satisfaction is our priority, and we want to ensure that your future service experiences are clear and satisfactory. Thank you for choosing us, and we look forward to addressing your concerns and providing excellent service in the future. Best Wishes, Nissan Of Orland Park

November 06, 2023

Dealership Rating
Employee Rating

I love the customer service, details on the service I need and he makes sure I’m comfortable such as offering me water, providing the customer transportation to our destination. More

by LAKENNA Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2023

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience! We're delighted to hear that you love the customer service, appreciate the details provided about the service needed, and feel comfortable during your visits. It's great to know that our team goes the extra mile by offering amenities like water and providing transportation to your destination. If there's anything specific you enjoyed about your experience or if you have further feedback to share, please feel free to let us know. Thank you for choosing us, and we look forward to providing you with excellent service in the future. Best Wishes, Nissan Of Orland Park

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