Ziegler Nissan of Orland Park never fails to make me feel
like a V.I.P. EVERY time I bring my car in for an oil change or repair service. Tony Ortiz meets me upon my arrival and I am immediately whisked into
like a V.I.P. EVERY time I bring my car in for an oil change or repair service. Tony Ortiz meets me upon my arrival and I am immediately whisked into the most beautiful waiting area of all car repair waiting areas! Not only is it spotlessly clean, there are several places to sit depending on what my preferences are. This time, I opted for the quiet work area, finished some writing at one of the convenient private desks and then moved to a comfy chair to finish my morning tea. As always, Tony was Spot On when he predicted what time my car would be ready and I absolutely love receiving a text as well as an email from the Ziegler Nissan team with a full Multipoint Inspection Report that is so easy to understand. It even includes special sale prices for the services I choose. But, before I can gather my belongings, Tony Ortiz takes the time to speak with me and is ready to go over every detail of my report. Tony's customer service skills are exceptional. When I return to my car, it has received a full car wash and someone, I suspect Tony, has reset my steering wheel and my seat to be perfectly aligned with my back. Seriously! I drove out of the dealership feeling like Royalty in my clean, comfortable, and safely running car. Thank you TONY and the entire team at Ziegler Nissan. You are all Incredible!
More
by GOMISSLISA
Verified Customer
Verified Customer
Service Price Transparency
Sep 19, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for your detailed and glowing review! We’re thrilled to hear that Tony and the entire team consistently provide you with such exceptional service. It’s wonderful to know that you feel like royalty every time you visit, from the clean and comfortable waiting area to the personalized touches Tony provides. We truly appreciate your kind words and look forward to continuing to offer you top-notch service!
Best Wishes,
Nissan Of Orland Park
This dealership has always been good to me whether buying
a different car or/and especially their service dept is great
a different car or/and especially their service dept is great
More
by MBIRD7769
Verified Customer
Verified Customer
Service Price Transparency
Sep 19, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for your continued support and kind words! We’re pleased to hear that both our sales and service departments have consistently met your expectations. Your satisfaction is our top priority, and we’re grateful for your loyalty. We look forward to assisting you again in the future!
Best Wishes,
Nissan Of Orland Park
Nice and clean and everyone very pleasant to speak with
and helpful. Comfortable waiting area and most important clean restrooms.
and helpful. Comfortable waiting area and most important clean restrooms.
More
by JER60504
Verified Customer
Verified Customer
Sep 12, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for your feedback! We’re thrilled to hear that you found our facility nice and clean, and that our team was pleasant and helpful. We’re also glad you enjoyed our comfortable waiting area and clean restrooms. Your comfort and satisfaction are important to us, and we look forward to welcoming you back in the future.
Best wishes,
Nissan Of Orland Park
Always addresses and resolves customer concerns.
Also identifuy items that need immediate or future attention with reasonable estimates.
Also identifuy items that need immediate or future attention with reasonable estimates.
More
by JAJUODIKIS
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for your feedback! We’re glad to hear that we consistently address and resolve customer concerns and that we effectively identify items needing attention with reasonable estimates. Your satisfaction is important to us, and we appreciate your recognition of our efforts. We look forward to continuing to serve you in the future.
Best wishes,
Nissan Of Orland Park
Clean, courteous and professional.
Would highly recommend others for their service needs on their Nissan
Would highly recommend others for their service needs on their Nissan
More
by JFALICA
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for your kind words! We’re delighted to hear that you found our service clean, courteous, and professional. Your recommendation means a lot to us, and we’re glad we could meet your expectations. We look forward to assisting others with their Nissan service needs in the future!
Best wishes,
Nissan Of Orland Park
Great dealership.
Would not recommend a Nissan to anyone though. I didn't think I would have the problems I am having with my Nissan.
Would not recommend a Nissan to anyone though. I didn't think I would have the problems I am having with my Nissan.
More
by WESLEYBRENDA416
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for your feedback! We’re glad to hear that you had a positive experience with our dealership. However, we’re sorry to learn about the issues you’re experiencing with your Nissan. Your satisfaction is important to us, and we’d like to address any concerns you have. We appreciate your feedback and hope to improve your experience.
Best wishes,
Nissan Of Orland Park
Repairs were quickly made and the customer service is
friendly and very helpful, I’m pleased with having Nissan in Orland as my maintenance provider for my Maxima.
friendly and very helpful, I’m pleased with having Nissan in Orland as my maintenance provider for my Maxima.
More
by LUISGALVAN1995
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for your feedback! We’re glad to hear that your repairs were made quickly and that you found our customer service friendly and helpful. We appreciate your trust in us as your maintenance provider for your Maxima and look forward to continuing to serve you in the future.
Best wishes,
Nissan of Orland Park
Great people .
Always asking the right questions to fix my issues. And they always get the problems fixed quickly and accurately. Great team .always there for me .
Always asking the right questions to fix my issues. And they always get the problems fixed quickly and accurately. Great team .always there for me . Thanks
More
by CYNDI.COSTER
Verified Customer
Verified Customer
Service Price Transparency
Tech’s need to keep their eye on the ball and do the job
the way they were trained. To do and don’t do shortcuts. They are professionals - act professional.
the way they were trained. To do and don’t do shortcuts. They are professionals - act professional.
More
by LARRY.COLLURA
Verified Customer
Verified Customer
Service Price Transparency
the dealership bent the underside of my van while lifting
it Up to change my oil and rotate my tires. Well, never again get my oil changed at the dealership or any work to be done!
it Up to change my oil and rotate my tires. Well, never again get my oil changed at the dealership or any work to be done!
More
by R.KOZIOL
Verified Customer
Verified Customer
Jul 01, 2024 -
Zeigler Nissan of Orland Park responded
Thank you for bringing this to our attention. We sincerely apologize any damage caused to your van. This is not the standard of service we strive to provide, and we understand your frustration and disappointment.
Please know that we take incidents like this very seriously and we would like to make this right. Could you please contact our service manager, Austin at 708-403-1300 at your earliest convenience? We want to ensure that we address your concerns fully and restore your confidence in our services.
We hope to have the opportunity to regain your trust.
Best Wishes,
Nissan Of Orland Park
Dealer Reviews
Cars for Sale
Dealer Log In
