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Tony Perkins
Tony Perkins at Heiser Ford Lincoln

Tony Perkins | Page 5

Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.4
59 Reviews
4.4

59 Reviews

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59 Reviews of Tony Perkins

February 28, 2024

Dealership Rating
Employee Rating

Friendly Forgot I was waiting for my vehicle Rectified situation Pulled off and had to come right back because signal light was out. More

by Patterson.johnnie
Recommend Dealer
Yes

Other Employees Tagged: Tony Perkins

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Jul 09, 2024

Heiser Ford Lincoln responded

Johnnie, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 24, 2024

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Employee Rating

Very nice! !! Will be working with them from now on Very easy to work with More

by Vswartzell
Recommend Dealer
Yes

Other Employees Tagged: Tony Perkins

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Feb 25, 2024

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 18, 2024

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Employee Rating

Tony was very kind and quite helpful in explaining what still needed to be taken care on my vehicle outside of an oil change. More

by TLEWIS2117
Recommend Dealer
Yes

Other Employees Tagged: Tony Perkins

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Feb 19, 2024

Heiser Ford Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 14, 2024

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Employee Rating

All was handled as expected. Everything went fine. I just hope to not have to spend any more time on car repairs or recalls anytime soon! More

by Lathrop.Kirsten
Recommend Dealer
Yes

Other Employees Tagged: Tony Perkins

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Feb 14, 2024

Heiser Ford Lincoln responded

Kirsten, thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 12, 2024

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Employee Rating

Great service and great staff! I can trust Heiser and know my car is in good hands! More

by CSIMON11
Recommend Dealer
Yes

Other Employees Tagged: Tony Perkins

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Feb 12, 2024

Heiser Ford Lincoln responded

Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 10, 2024

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Employee Rating

Mr Perkins, made my time at the dealership pleasure Mr Perkins also has a great attitude towards the people who are in the dealership More

by jermaineharrington55
Recommend Dealer
Yes

Other Employees Tagged: Tony Perkins

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Feb 11, 2024

Heiser Ford Lincoln responded

Thanks for sharing about your experience with Heiser Ford Lincoln. We appreciate your business, Jermaine, and hope to see you again soon! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 02, 2024

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Employee Rating

My oil change took 2 hours for no reason. Up on a lift and not a single person working on it More

by FFJRO25
Recommend Dealer
No

Other Employees Tagged: Tony Perkins

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Feb 05, 2024

Heiser Ford Lincoln responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 02, 2024

Dealership Rating
Employee Rating

Very friendly and understanding Very understanding and friendly explained every thing for I can understand what the problem was got the job done to the best of his ability More

by Caldwellloletha
Recommend Dealer
Yes

Other Employees Tagged: Tony Perkins

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Feb 03, 2024

Heiser Ford Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Ford Lincoln, we look forward to having you as a valued customer for many years to come! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

January 26, 2024

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Employee Rating

I used the valet service for the first time and loved it. . This was also the first time me getting something other then a oil change.. My experience was great you will see me again.. More

by chenellshaniece007
Recommend Dealer
Yes

Other Employees Tagged: Tony Perkins

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Jan 28, 2024

Heiser Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

January 16, 2024

Dealership Rating
Employee Rating

Quickly found out what my problem was nice staff comfortable waiting area i was satisfied More

by 30seccheckin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

Heiser Ford Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

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