Tony Pizzella | Page 10

Tony is the absolute best. I will always send my friends and family to go see him when in the market for a vehicle! I will always send my friends and family to go see him when in the market for a vehicle! More

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I communicated with Tony at Sunset ford before hand and agreed on pricing before arrival. The process was quick and easy. agreed on pricing before arrival. The process was quick and easy. More

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Tony was very easy to do business with and made the process smooth. Positive experience from start to finish. process smooth. Positive experience from start to finish. More

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Sales department, amazing! Service department,AWFUL!!!! Shame on you Ford!!!!!!! ! Your sales department has to assist in your service department. When I was not able to Service department,AWFUL!!!! Shame on you Ford!!!!!!! ! Your sales department has to assist in your service department. When I was not able to maintain my car, while it was being diagnosed, Tony Pizzella, in your sales department, who sold me my car, and Memphis (in the rental department) assured me that everything would be handled In a professional manner.They were very supportive. I give them accolades. The service department was very difficult. I reached out on three separate occasions without any response. Had it not been for Tony Pizzella they would probably still have my car. I give great thanks to both Tony and Memphis for navigating me through the difficulties of your service department. Mind you, this is not part of their job description , however they stepped up to the plate to make sure everything was made right . I am disheartened to say that your service department at Ford lacks organization. I should not have been without my car for 3 1/2 weeks to get a diagnostic. My car was drivable, yet I was advised by the service department it needed to be there because a diagnostic could be available at any time . Side note, I had already had my car in several months before with the same issue, which was unresolved. I do blame this on the poor ability to question the customer and take proper notes. Yes, I would be willing to buy a car from Sunset Ford again, but I will never, never, never, have my car serviced there ever, ever again. I apologize for the redundancy, but I hope Ford can make this right for future customers. I will make this known on several media outlets . I would advise that you make changes to the advantage of your customers. Thank you for your time and concern in this matter. Jill Burstein More

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Tony is the best salesman I have ever had the pleasure of working with. He is definitely an asset to the Sunset Ford Team. I will continue to do business there for a long time because of him! working with. He is definitely an asset to the Sunset Ford Team. I will continue to do business there for a long time because of him! More

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Had a great experience, didn’t feel pressured to purchase additional products/warranties (although I did). Would definitely bring my business back here. additional products/warranties (although I did). Would definitely bring my business back here. More

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Tony made the buying process easy and quick. . This included the time spent on a test drive. . This included the time spent on a test drive. More

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tony was an awesome sales guy i really recommend him he stays on top of everything. stays on top of everything. More

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I think the salesman and the dealership itself was an excellent experience the salesman was very informative and pleasant to deal with he was very helpful and explained everything very well excellent experience the salesman was very informative and pleasant to deal with he was very helpful and explained everything very well More

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They were great, with the exception of the fact it took well over a year to get the vehicle. well over a year to get the vehicle. More

by cspreitler Verified Customer Verified Customer

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