Tony Reese | Page 103

Quality service Waldorf Honda is a place that I can trust for quality repairs and friendly service. As always Tony Reese and Tony Deep provided me with great customer Waldorf Honda is a place that I can trust for quality repairs and friendly service. As always Tony Reese and Tony Deep provided me with great customer service and expert maintenance on my civic. More

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As always, excellent customer service!!! I have been coming to "Waldorf Honda" for several years and have always enjoyed the way Mr. Reese has treated me and my vehicles ! Kudo's Tony ! I have been coming to "Waldorf Honda" for several years and have always enjoyed the way Mr. Reese has treated me and my vehicles ! Kudo's Tony ! More

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Very Professional and Friendly Service Tony is an asset to Waldorf Honda. I always use Waldorf Honda to service my car and trust the service crew to do an honest job at a reasonable price. Tony is an asset to Waldorf Honda. I always use Waldorf Honda to service my car and trust the service crew to do an honest job at a reasonable price. No hassle, speedy, and reasonable!! A. Buckler More

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Honda Service My '05 Civic hatchback was in yesterday for the routine checkup. I was greeted quickly, waited the promised amount of time in the pleasant waiting roo My '05 Civic hatchback was in yesterday for the routine checkup. I was greeted quickly, waited the promised amount of time in the pleasant waiting room, had two cups of coffee, had the car washed, and received a discount. The Civic and I were very pleased. Thanks Waldorf Honda. More

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Had better service -- will miss my service advisor I will have to say, on short notice, the service center did work me in and was able to accommodate my needs and request. But sometimes it is also the I will have to say, on short notice, the service center did work me in and was able to accommodate my needs and request. But sometimes it is also the little things that keeps customers coming back. After years of dealing with a topnotch service advisor, it will take some time getting used to less than stellar service for others. When I would bring my vehicles in for service, they would always be returned to me washed – even though I did not request this service ahead of time and they were always brought back to me, I did not have to go searching for them in the lot. If you want to grow in your customer service scores, learn for others. More

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Rude once they get y our money. I bought a 2018 Civic Hatch about 3 months ago. Everyone was extremely nice as I was buying the vehicle. After I bought it and went home everything wa I bought a 2018 Civic Hatch about 3 months ago. Everyone was extremely nice as I was buying the vehicle. After I bought it and went home everything was fine. I got my tags little after that and everything was great. Then a little after that my fiance drove my car and when he got into my car and slid the seat back, the plastic cover broke that covers the back sliding area. I called them and they said that they would replace it for free that they just need to look at it. I brought it up there and waited 30 minutes for someone to help me even though I was the only customer in the Service Bay at the time. Everyone was on their phones and talking to other employees. Finally when someone came to help me it was the Assistant manager of the service bay Tony R. He was extremely rude and told me that he cannot help me even though they said that they would replace it for free. I ended up buying a new wiper blade and my fiance was about to put it on, but Tony insisted that he put it on himself. So Tony put it on and my fiance and I left. I used my wipers 3 days after and noticed that the wiper that I had previously replaced was giving me more issues than the original one. I called that day and said that I would be up there to bring it back and have them replace it with a working one. They said okay and hung up. I brought it back up that weekend and ended up getting a new tire because I ran over a drill bit. Robert H. and Sonny W. helped me with my tire problem. They even got my car back to me well before the expected. When I went to pick my car up I brought it up to Tony' s (Tony R.) attention that the new wiper I bought wasn't clearing my windshield properly. He then said it was because of my dirty windshield. I told him that that wasn't the problem and even cleaned the windshield right in front of him. I showed him again that it wasn't working even with a spotless windshield and still smearing. He then continued to argue with me and say that it was because of a small micro chip that wasn't even located in the area of the smear. It wasn't even close to the problem area. I explained to him that I am not stupid and I know what the problem is. He said that he will not replace the wiper blade because he couldn't resale it to make money. I told him that that was not my problem and that he gave me a faulty item and said that that wasn't his problem. I told him that I will be making a call and then left. More

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More than 5stars! He will take care of you! He will recommend what is best and help you out to make it happen. He will look for the whole car lot and check if there is He will take care of you! He will recommend what is best and help you out to make it happen. He will look for the whole car lot and check if there is any other car color you can choose from(even in cold weather). Excellent service! Very much appreciated! More

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Recall This review is regarding Tony Deep, he has helped me with his expertise and smiling face. Even when he was in pain which I could tell by his demeanor This review is regarding Tony Deep, he has helped me with his expertise and smiling face. Even when he was in pain which I could tell by his demeanor he never let it interfere with his advice regarding my Honda Accord. Plus he always would try to help me save money. I love this caring individual, and would not think of taking my car to another dealer. There are others I like also as checked off below. More

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Awesome Service Waldorf Honda is the only place I take my Honda for service. I always ask for Tony Deep and Tony Reese. They both have earned my trust. I am impressed Waldorf Honda is the only place I take my Honda for service. I always ask for Tony Deep and Tony Reese. They both have earned my trust. I am impressed with the knowledge they have in regards to my car and I always receive great service in a reasonable amount of time. I have taken my Honda to Waldorf Honda for every recommended service and continue to be extremely satisfied. More

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Exceptional service Tony is an excellent service advisor, very knowledgeable in what my vehicle needs. I will recommend Waldorf Honda Sales and Service Department. It’s Tony is an excellent service advisor, very knowledgeable in what my vehicle needs. I will recommend Waldorf Honda Sales and Service Department. It’s like your family when you come to the dealership. More

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