Tony Reese | Page 105

Highly disappointed I have been a HONDA customer for years and I guess In time you will be exposed to a bad seed. The service technician that processed my work order was I have been a HONDA customer for years and I guess In time you will be exposed to a bad seed. The service technician that processed my work order was the worst I have ever been exposed to when it comes to customer care. I came in for an oil change and was informed of other repairs required that amounted to a lot money. After I arrived home that day I discovered I needed more power steering and brake fluid and wind shield wiper fluid. In the past all of this would have been taken care of but his main goal was getting me to spend more money than I had anticipated. I need an engine and air filter but I will not be taking my car back to HONDA for replacement filters. The 2 star rating is for the oil change that was done but now I wonder was it properly done.?? More

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Excellent My experience was VERY prompt and professional. I felt as part of a "family" and not a number. I will ONLY have my vehicle serviced at your dealersh My experience was VERY prompt and professional. I felt as part of a "family" and not a number. I will ONLY have my vehicle serviced at your dealership only. More

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Awesome Group Every time I go in for service, the crew always takes care of you! Couldn't be happier with choosing Waldorf Honda to purchase and service my new Hond Every time I go in for service, the crew always takes care of you! Couldn't be happier with choosing Waldorf Honda to purchase and service my new Honda Accord! More

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ABSOLUTELY TOP NOTCH CUSTOMER SERVICE TEAM This is the best Honda Service Team that I have experienced.... Tony and his Team customer service if far more Superior than what I experienced in Ha This is the best Honda Service Team that I have experienced.... Tony and his Team customer service if far more Superior than what I experienced in Hampton Roads.... Thank you and GREAT JOB.... More

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Great dealership You guys are great from buying my cars to servicing my Honda. I'm always accommodated whenever I'm there just want to send a shout out John M (service You guys are great from buying my cars to servicing my Honda. I'm always accommodated whenever I'm there just want to send a shout out John M (service), John (parts manager),Maria and Stormy for the excellent service. My sales agent Angie Amey left but she was awesome as well all around great service exceeding my expectations More

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Immediate Service I came in the Service Center at 5 p.m. with a problem with my car, they looked at it immediately and stayed past closely to fix it. I appreciate tha I came in the Service Center at 5 p.m. with a problem with my car, they looked at it immediately and stayed past closely to fix it. I appreciate that I didn't have to leave it until the next day and rent a car. Thank you Waldorf Honda. More

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Saved My Saturday I had a busy Saturday planned. But on Friday, my brakes started sounding and feeling bad and I knew I had to get the car in for service. I called Fri I had a busy Saturday planned. But on Friday, my brakes started sounding and feeling bad and I knew I had to get the car in for service. I called Friday morning and they were able to fit me in, but I still had the problem of: how do I get where I need to go? So I asked the service advisor if there was a loaner car service or something. They said they had a free shuttle that would take me anywhere within a 10 mile radius of the dealership, so I signed up for it, still a little concerned. Well, I didn't need to be! I dropped the car off at 7:30 a.m. Check in was quick, and within 5 minutes of check-in the shuttle driver was there and ready to take me where I needed to go. He was very pleasant and made the trip nice. Within an hour, the service advisor called to give me an estimate for the work and recommend an additional service. Within about two hours after that, I got a call that the car was ready for pick-up. When I got back late in the afternoon, check-out was quick and easy. All in all, a great service experience at Waldorf Honda! Thanks, all! More

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Tony Reese was my advisor-- I called Honda about whether or not my car was on an airbag recall. I was on the list. They order the parts, notified me about two weeks later and I I called Honda about whether or not my car was on an airbag recall. I was on the list. They order the parts, notified me about two weeks later and I went in on June 5 for that service. In addition, I got additional needed services to keep my car in top running condition. Tony Reese was friendly and knowledgeable and made me feel I was in good hands. More

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First time here Hello, I initially purchased my Honda from Anderson Honda (02/15) however I did not want to travel almost an hour and some minutes back out there agai Hello, I initially purchased my Honda from Anderson Honda (02/15) however I did not want to travel almost an hour and some minutes back out there again for continued service. I went online and read reviews at Waldorf Honda and another Honda dealership not too far from where I reside and based on the reviews at this location, I decided to take my car here. The service department was extremely nice and professional and walked me through the process being as though it was my first time servicing my car since I purchased it earlier this year. When I went to pick my car up, it was freshly washed to my surprise and I was very pleased. Thanks to the entire service team! 2 thumbs up and I will be back for the next service requirement and thereafter. More

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Friendly The staff was friendly which you don't often find today. They said it would take about an hour; 50 minutes later I was on my way home. The work was do The staff was friendly which you don't often find today. They said it would take about an hour; 50 minutes later I was on my way home. The work was done , the car was clean. More

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