Tony Robinson
Tony Robinson at Northwest Chevrolet GMC Cadillac of Bellingham

Tony Robinson | Page 4

Express Service Advisor

Northwest Chevrolet GMC Cadillac of Bellingham

3891 Northwest Ave
Bellingham, WA 98226

Contact Me
4.9
137 Reviews

Dealership Experience

4 yrs

Industry Experience

4 yrs

Specialties & Trainings

tai kwan do

4.9

137 Reviews

Write a Review

137 Reviews of Tony Robinson

March 01, 2024

Dealership Rating
Employee Rating

The reason I was at the dealer was to get an oil change and tire rotation. More

by bellegeste50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Bowthorpe

Mar 08, 2024

Northwest Chevrolet GMC Cadillac of Bellingham responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

February 28, 2024

Dealership Rating
Employee Rating

Zero communication regarding why my car took 2 hours to do an oil change and rotate the tires. More

by linneaspagirl
Recommend Dealer
No

Other Employees Tagged: Tony Robinson

Mar 02, 2024

Northwest Chevrolet GMC Cadillac of Bellingham responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 360-733-7997 when you have a chance. Thank you, and we look forward to hearing from you.

Mar 02, 2024

linneaspagirl responded

You have my phone number feel free to call me to discuss this. Basically it is what it is, nothing can be done to get my time back. Just do better at communicating with your customers next time they are due for a 32 Point Inspection at their oil change/tire rotation appointment.

February 18, 2024

Dealership Rating
Employee Rating

I asked to have technician check my brake calipers and he didn't, he also indicated that he toped off fluids and he didn't, he indicated that he reset the oil life button but he didn't, I am also not sure at More

by ndozic
Recommend Dealer
No

Other Employees Tagged: Tony Robinson

Feb 20, 2024

Northwest Chevrolet GMC Cadillac of Bellingham responded

We regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at 360-733-7997 at your earliest convenience to discuss how we can turn this experience into a positive one.

February 16, 2024

Dealership Rating
Employee Rating

The service department fit me in after they realized the finance office lied to me about the oil change service. I was very happy they fit me in. More

by childslawn
Recommend Dealer
Yes

Other Employees Tagged: Tony Robinson

Feb 23, 2024

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

February 14, 2024

Dealership Rating
Employee Rating

Timely and complete The car was taken in on time and the service completed within a reasonable time. More

by Dave H
Recommend Dealer
Yes

Other Employees Tagged: Tony Robinson

Feb 17, 2024

Northwest Chevrolet GMC Cadillac of Bellingham responded

Dave, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2024

Dealership Rating
Employee Rating

Everyone was welcoming and made the experience pleasurable. That's all I have right now. No More

by Nhodson_21
Recommend Dealer
Yes

Other Employees Tagged: Tony Robinson

Feb 16, 2024

Northwest Chevrolet GMC Cadillac of Bellingham responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 10, 2024

Dealership Rating
Employee Rating

I got an oil change they were great Tony was very helpful and always let me know what was going on. More

by Erinkenny
Recommend Dealer
Yes

Other Employees Tagged: Tony Robinson

Feb 13, 2024

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2024

Dealership Rating
Employee Rating

Service was fine, but when I received the call-back after clicking email link, the person I talked to did not know anything about additional service options. I had asked about when the next major service int More

by petekbcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2024

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 590-3530 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 07, 2024

Dealership Rating
Employee Rating

Tony was ok. ..his greeting at the beginning wasn't very welcoming but he warmed up . First impression was he was annoyed i showed up early More

by RST buyer
Recommend Dealer
No

Other Employees Tagged: Tony Robinson

Feb 10, 2024

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at 360-733-7997.

February 06, 2024

Dealership Rating
Employee Rating

Tony has excellent customer service! Greets you with a smile and helps in any way possible. Emma helped me with re-scheduling due to snow, she is always very kind and helpful. More

by Cobritt4
Recommend Dealer
Yes

Other Employees Tagged: Tony Robinson

Feb 10, 2024

Northwest Chevrolet GMC Cadillac of Bellingham responded

We're happy you found our staff to be so supportive during your experience here at Northwest Chevrolet Buick GMC Cadillac of Bellingham. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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