Tony Robinson | Page 4

Zero communication regarding why my car took 2 hours to do an oil change and rotate the tires. do an oil change and rotate the tires. More

by linneaspagirl Verified Customer Verified Customer

Report | Print

I asked to have technician check my brake calipers and he didn't, he also indicated that he toped off fluids and he didn't, he indicated that he reset the oil life button but he didn't, I am also not sure at didn't, he also indicated that he toped off fluids and he didn't, he indicated that he reset the oil life button but he didn't, I am also not sure at this point that my oil was replaced since it is dirty on the dipstick when i pull out and look, he said he washed my truck but he only vacuumed floor and sprayed water on the body, overall it was a bad experience this time, More

by ndozic Verified Customer Verified Customer

Report | Print

The service department fit me in after they realized the finance office lied to me about the oil change service. I was very happy they fit me in. finance office lied to me about the oil change service. I was very happy they fit me in. More

by childslawn Verified Customer Verified Customer

Report | Print

Timely and complete The car was taken in on time and the service completed within a reasonable time. service completed within a reasonable time. More

by Dave H Verified Customer Verified Customer

Report | Print

Everyone was welcoming and made the experience pleasurable. That's all I have right now. No pleasurable. That's all I have right now. No More

by Nhodson_21 Verified Customer Verified Customer

Report | Print

I got an oil change they were great Tony was very helpful and always let me know what was going on. and always let me know what was going on. More

by Erinkenny Verified Customer Verified Customer

Report | Print

Service was fine, but when I received the call-back after clicking email link, the person I talked to did not know anything about additional service options. I had asked about when the next major service int clicking email link, the person I talked to did not know anything about additional service options. I had asked about when the next major service interval was and the agent could not answer the question. More

by petekbcs Verified Customer Verified Customer

Report | Print

Tony was ok. ..his greeting at the beginning wasn't very welcoming but he warmed up . First impression was he was annoyed i showed up early ..his greeting at the beginning wasn't very welcoming but he warmed up . First impression was he was annoyed i showed up early More

by RST buyer Verified Customer Verified Customer

Report | Print

Tony has excellent customer service! Greets you with a smile and helps in any way possible. Emma helped me with re-scheduling due to snow, she is always very kind and helpful. Greets you with a smile and helps in any way possible. Emma helped me with re-scheduling due to snow, she is always very kind and helpful. More

by Cobritt4 Verified Customer Verified Customer

Report | Print

Everyone was so friendly, a very important thing with me is customer service. Great job on my car also. Loved washing it after the oil change is customer service. Great job on my car also. Loved washing it after the oil change More

by Gayseymay1949 Verified Customer Verified Customer

Report | Print