Tony Robinson | Page 3

Was scheduled at 10am for a LOF that was sold to us at the time of purchase, met by a Jen who had an attitude until Tony walked over and agreed to the 10am time which was made by phone several days prior. the time of purchase, met by a Jen who had an attitude until Tony walked over and agreed to the 10am time which was made by phone several days prior. We waited in the waiting room area until about 2pm when told our car was ready. This same lady(Jen) gave us the paperwork and said our car was ready, as walking out to the car I saw the tires were not rotated with a note that they could not find the lug nut lock bolt, we were less than 50 feet inside the dealership so I took the keys back to Jen and said I wanted the the tires totaled, Tony showed up and had the service done, it was now almost 3pm. The waiting area was nice, the service not so nice. Overall not such a good visit. Think that this Jen needs to be retrained and listen to customers and not invite a un-friendly service department. She may have been having a bad day, but she never changed her attitude during our visit. I will avoid her next time.kk More

by jlmuller2 Verified Customer Verified Customer

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I had a 1030 appointment for an oil change, oil filter change, air cabin filter change, and added a car wash. It took two hours to complete. Everyone I was around in the lobby was asking each other how lo change, air cabin filter change, and added a car wash. It took two hours to complete. Everyone I was around in the lobby was asking each other how long they had been there because everyone’s service was taking so long. I appreciate the service but would likely go to a different Chevy location next time. I drove over an hour to go to this one after having such a good experience purchasing my car there, and was unfortunately disappointed. More

by annmariejohnston7293 Verified Customer Verified Customer

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Great I have had the very best experience of any dealership I've ever purchased from, thanks. dealership I've ever purchased from, thanks. More

by johnaquigg Verified Customer Verified Customer

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Great experience purchasing our new car. Very friendly and got me into what we wanted. Very friendly and got me into what we wanted. More

by santana.swendt99 Verified Customer Verified Customer

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They are really nice people and they make sure I know what repairs need to be done next! They are good about working with me, on my time frame! what repairs need to be done next! They are good about working with me, on my time frame! More

by Becky.Charles Verified Customer Verified Customer

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Good Not today lol Just leave it at that for today Have a great weekend great weekend More

by sanderskarl17 Verified Customer Verified Customer

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On time and ready to go when I arrived. The service took longer than expected and I had appointment I had to get to so Tony helped get me out sooner. The service took longer than expected and I had appointment I had to get to so Tony helped get me out sooner. More

by Dale Hunt Verified Customer Verified Customer

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They have been taking care of my truck since I bought it from them 5 years ago. I've always been pleased with the service, and the people there as well. I see no need to take my truck anywhere else. from them 5 years ago. I've always been pleased with the service, and the people there as well. I see no need to take my truck anywhere else. More

by mikemcaloonconstruction Verified Customer Verified Customer

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All good The people and service are all great. The waiting room with free coffee and water and comfortable chairs are great. The waiting room with free coffee and water and comfortable chairs are great. More

by wvfgreg Verified Customer Verified Customer

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The reason I was at the dealer was to get an oil change and tire rotation. and tire rotation. More

by bellegeste50 Verified Customer Verified Customer

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