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Tony Rogers
Tony Rogers at Bryan College Station Toyota

Tony Rogers | Page 14

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
170 Reviews
4.9

170 Reviews

Write a Review

170 Reviews of Tony Rogers

February 17, 2025

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Employee Rating

I was charged twice for services not discussed with me . Ask the first time to be called before service takes place. More

by mjohnson1306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 17, 2025

Bryan College Station Toyota responded

We apologize for the confusion and for any inconvenience caused. If you will, please contact us directly so we can resolve this matter promptly. Customer Relations Manager customerservice@purdygroupusa.com

February 14, 2025

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Employee Rating

Amount on Coupon somewhat misleading for oil change. And of course there’s always “more” that “needs” to be done. More

by shirleybperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We apologize if the coupon amount was unclear. We aim to provide transparent and honest communication about all services, and we will review our process to ensure this is clearer moving forward. Please feel free to reach out if you have any concerns or questions regarding your service. Customer Relations Manager customerservice@purdygroupusa.com

February 13, 2025

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Employee Rating

Quick and satisfactory service. Provided information about future service. Notified when vehicle service was completed. More

by Kparrish4031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We're glad to hear that you had a quick and satisfactory experience with us. We always aim to keep you informed and provide excellent service. We appreciate your trust and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

February 12, 2025

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Employee Rating

10/10 would recommend. Everyone did a great job coordinating not only with me and to the tow company - but also with overall service. More

by mayebutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Dowling, Justin Birdwell, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Patrick Seigler, Abagail Mojica, Heather Beran

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Feb 13, 2025

Bryan College Station Toyota responded

Thank you for the fantastic review! We’re so happy to hear that everything went smoothly and that our team was able to coordinate effectively with both you and the tow company. We appreciate your recommendation and look forward to providing excellent service again in the future! Customer Relations Manager customerservice@purdygroupusa.com

February 08, 2025

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Employee Rating

Always a pleasure to have my Rav4 served at BCS Toyota. Ron is the best. More

by JEFF PITBLADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell, Ron Broesche, Tanner Gregory

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Feb 10, 2025

Bryan College Station Toyota responded

We're thrilled to hear you had a great experience with Ron and our service! Thank you for sharing your positive review! Customer Relations Manager customerservice@purdygroupusa.com

January 22, 2025

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Great people who have a good process to get you in and out efficiently with a personal touch More

by hhsbulldog78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2025

Bryan College Station Toyota responded

Thank you for your kind words! We're glad to hear that our team made your experience both efficient and personalized. We truly appreciate your feedback and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

January 17, 2025

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Employee Rating

Russel took great care of me yesterday, even though he is not my service tech. I thought I only needed to add air to my tire, but it turned out that I had a nail in the tire. I was on my way out of town and More

by BFREDOMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Karli

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Jan 21, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience with us! We are glad to hear that Russel provided excellent care and efficiently resolved the issue with your tire. We appreciate your feedback! Customer Relations Manager customerservice@purdygroupusa.com

January 08, 2025

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Employee Rating

Tony and the crew provided great service for my 2013 Matrix. I always come back to Bryan College Station Toyota. Now that I am retired we've got to keep it running. Thank you!! More

by MARGDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2025

Bryan College Station Toyota responded

We greatly appreciate your loyalty and are glad to hear that Tony and the team provided excellent service for your Matrix! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

December 19, 2024

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Employee Rating

Visit took much longer than expected. Otherwise, service was great. Tony is very pleasant to work with. More

by jdouph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Bryan College Station Toyota responded

We are excited to hear that you found the service great! We appreciate your patience and understanding. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

December 19, 2024

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Employee Rating

Professional service. Keeps abreast of time and any additional service needs. Pleasant attitude friendly atmosphere. More

by pnbintx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Hall

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Dec 20, 2024

Bryan College Station Toyota responded

Thank you for your review! We are glad to hear about your positive experience with our professional service and friendly atmosphere! Customer Relations Manager customerservice@purdygroupusa.com

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