Tony Soukphouangkham | Page 4

Frank was very professional during my process,bhe knows everything about the car, financial process, and how the credit works 100%!! Thanks for everything!!! everything about the car, financial process, and how the credit works 100%!! Thanks for everything!!! More

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I fully recommend Easterns Automotive Group in Laurel; everyone was awesome specially my salesman Francisco who helped me very patiently throughout the process everyone was awesome specially my salesman Francisco who helped me very patiently throughout the process More

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I hate writing a bad review, but given the circumstances.... During the purchase phase - I dealt with Tony & Sergio and they were great. Once the "7 day" return window was over, I couldn't ge circumstances.... During the purchase phase - I dealt with Tony & Sergio and they were great. Once the "7 day" return window was over, I couldn't get any response from either of them. Issue #1 - Vehicle was missing a part and was told to come in to have it installed. When I arrived I was told it was on order and should be in in a couple of days. After constantly following up to find out what the status was and getting ZERO response, I took it into an Acura dealer and had it installed. Issue #2 - Temp plates expired on 4.9.21 - After leaving numerous voice mails, again with ZERO response, I ended up ordering my title and plates directly from MVA. So glad I paid the fee to have Eastern do it and it wasn't done. I'm happy with my vehicle, but they fact that 2 small issues, 1 that's pretty important, was ignored by Easterns is reason enough for me not to return or recommend to anyone unless they're prepared to take care of items/issues on their own. I found it interesting that Sergio was blowing me up to give him a review before the 7 day trial period was up....Now I know why. Disappointing... More

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This was by far the best car buying experience we’ve had! Me and my husband came in and worked with George Cusimano and he got us in the car we wanted at the payments we wanted!! God bless!! Me and my husband came in and worked with George Cusimano and he got us in the car we wanted at the payments we wanted!! God bless!! More

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George Cusimano and Tony Soukphouangkham worked with me on the purchase of a Honda Fit. I highly recommend them both and expect that I will on my next automobile purchase. I live in NC, and my cousin did on the purchase of a Honda Fit. I highly recommend them both and expect that I will on my next automobile purchase. I live in NC, and my cousin did the initial test drive on the car. He really liked George and says he may even go to that dealership to get his next car. Tony worked with me on the financing, and got me a better deal than the one I had with my own banker. I am pleased with my new car and the entire experience with Easterns. More

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This was absolutely the most enjoyable car buying experience I have ever had (and I’ve had my share) - from the time I browsed the inventory online through the application process and finally with th experience I have ever had (and I’ve had my share) - from the time I browsed the inventory online through the application process and finally with the vehicle delivery, everything went smoothly and efficiently. I especially want to thank Floyd who handled the delivery from A to Z and Tony, the General Manager (I think?) who couldn’t have been more helpful. In fact, the whole experience literally couldn’t have been better! I’m definitely going to recommend Easterns to friends and family based on my stellar experience with the entire buying process - not to mention how happy I am with my awesome new car. Sincere Thanks to the whole team! More

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Very great dealer, very patient and friendly. Gave great hospitality and kindness. I would 100% recommend this location to everyone interested in purchasing an affordable vehicle! hospitality and kindness. I would 100% recommend this location to everyone interested in purchasing an affordable vehicle! More

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Jared Davis was very helpful, respectful, & made the process very easy for my family & I. I will definitely tell more family & friends about Easterns in laurel. process very easy for my family & I. I will definitely tell more family & friends about Easterns in laurel. More

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Floyd was amazing and the whole team really went above and beyond and had me in and out in no time flat. Thanks again guys. and beyond and had me in and out in no time flat. Thanks again guys. More

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Excellent service!!! I was very pleased. Thanks to Amazon Sow he made my experience very pleasurable and professional. I will recommend others to visit eastern motors Sow he made my experience very pleasurable and professional. I will recommend others to visit eastern motors More

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