Tony Zemke | Page 12

Excellent! Jordan, Tony and Josh did a fantastic job. They took into account my budget and worked with it. They found me the right car. It was a little bit above Jordan, Tony and Josh did a fantastic job. They took into account my budget and worked with it. They found me the right car. It was a little bit above what I was hoping to spend but they explained well the reasons why I should go with the car I went with. They also put together a purchase/loan package for me that was just right. I am happy with my purchase and I highly recommend the team at Rudy Luther Toyota! More

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Awesome customer service I stopped in to look at a car I saw online and Tony greated me as I walked in and was able to help me look at the car. He was super nice and very know I stopped in to look at a car I saw online and Tony greated me as I walked in and was able to help me look at the car. He was super nice and very knowledge. He was a pleasure to work with and I would recommend him to anybody looking for a new or used car. Josh handled the financing very well. He was respectful and understanding. More

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Great dealership and Tony Zemke is great! I walked in to get an oil change on my car and walked out with a new Corolla Hatchback. I love this dealership anyway, but Tony Zemke made the process I walked in to get an oil change on my car and walked out with a new Corolla Hatchback. I love this dealership anyway, but Tony Zemke made the process incredibly quick and easy. He's incredibly personable and fun to talk to. Would recommend! More

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Good dealership but better people. 6 stars Tony Z. what can I say he is a VERY good sales person that kept me updated on my car that they had to find. He even went out of he way to get my car t Tony Z. what can I say he is a VERY good sales person that kept me updated on my car that they had to find. He even went out of he way to get my car to my house for me. #1 dealership and I will be back for another if needed and will tell everyone I known of this dealership. Very satisfied. More

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First Toyota purchase and it was a pleasure Tony Zemke took the time on a very busy sales day to walk me through the purchase process and answer all my questions. He made what can be a stressful Tony Zemke took the time on a very busy sales day to walk me through the purchase process and answer all my questions. He made what can be a stressful experience feel more like a visit with a friend. Kristin Hinker in Finance and Amanda Cline in Accessories were real pros, taking the time to answer my questions but at the same time keeping things moving forward. I was in good hands and couldn’t be happier. Thanks, Tony, Kristin and Amanda! More

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Great sales Thank you, Tony, for a pleasant buying experience. I came in looking for a used Tacoma. Tony was patient with me while I drove almost every Tacoma t Thank you, Tony, for a pleasant buying experience. I came in looking for a used Tacoma. Tony was patient with me while I drove almost every Tacoma they had. He sold me a new Tacoma at a great price with no hassles. More

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Tony is wonderful to work with Tony was great to work with. I called him about a week ago to inquire on a vehicle on his lot. Unfortunately it was sold. He called me a couple days l Tony was great to work with. I called him about a week ago to inquire on a vehicle on his lot. Unfortunately it was sold. He called me a couple days later with a few other good options but nothing caught my eye. He called me again a few days later with a rare RAV4 Sport that came in with low miles. He got me in early before someone else claimed it and it was perfect for us. i appreciate his tenacity in keeping an eye out for us to find us the right car. The whole process went smoothly and Tony answered all our questions. Would definitely suggest working with him so you leave the dealership in a car you’re happy with! More

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Painless and even enjoyable! I am one of those people who buy a certified used car once every 7-10 years. Part of the reason for this is because I've always bought Toyotas and hav I am one of those people who buy a certified used car once every 7-10 years. Part of the reason for this is because I've always bought Toyotas and have not needed to replace them often (yay!), but the other part of that reason is because I really dislike car shopping (ugh). I am not a Car Person, and my basic needs are 1) does it run?, 2) does it run reliably?, and 3) is it safe, affordable, and something I can see myself in for the next foreseeable decade? So I don't really come to the car shopping process armed with an encyclopedic knowledge of cars, which is fine. Everyone has their interests! But it does make me feel nervous. There are also all those stories about (and a general ethos surrounding) how miserable it is to shop for cars as a woman. The stereotype, of course, is that women could not possibly know what they want or need, and lack the ability to understand "car talk," so they are more likely to get swindled by the evil car salesperson. Right? We all know that women are perfectly capable of shopping for cars, but certainly over the years there have been more than a handful of moments when women were treated like children at the dealership. So anyway, I hate car shopping. Or I should say that I hated it, until I worked with the folks at Luther Toyota in GV, namely Tony Zemke and Paul Kunz. I knew what I wanted going in, and I was open to other models/styles, but I had shopped around online prior to my appointment. I had done my research because I anticipated a painful car shopping experience, and I wanted to at least lock down my price range and one or two options. Tony is a really personable guy, and despite my misgivings about the whole process, I instantly warmed up to the conversation because he treated me like, you know, an actual adult! Weird, right? And he was very friendly, engaging, open to all questions and concerns, and honest. He didn't try to upsell me on anything, he listened to the features I wanted to include (without trying to corral me into buying the higher-priced options), and let me feel like I had some control of the sale, like I wasn't being manipulated, and like I truly could leave at any point if I didn't feel I was getting the deal I came for. In other words, Tony provided two elements critical for me to feel good about the whole thing: respect for the consumer and no pressure or any of those nightmare sales techniques you real about literally everywhere. Even though I came with my own financing worked out, I also really dreaded the finance part of this discussion. Luckily, Paul made this part fast and painless, for which I feel like I owe him a life debt. I've spent HOURS with the finance guys before, sweating it out on the other side of the desk, feeling like I was being cajoled into services I didn't need -- and this was at a time BEFORE Smartphones, so I couldn't do any on-the-fly research or pass the downtime on Facebook. The horror! But Paul was awesome. He was fast, thorough, and he addressed my concerns and questions respectfully. They found me financing that rivaled the financing I came in with, even with the financing charge, and I ended up going with that. In short, it lasted about 15 minutes, and it was as painless as spending a bunch of money can be. Elisa was also great. She answered my emails/questions promptly from the beginning and set up the appointment right away. This is long, but I thought it was important to underscore how painless and smooth the whole transaction was, and how satisfied I am with my vehicle. I would point anyone looking for a Toyota without the run-around in Tony and Paul's direction. Thanks, everyone! More

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Tony made the experience painless! We had a great experience at Rudy Luther Toyota. Tony provided me with all the information needed to make a confident purchase. He also helped us get We had a great experience at Rudy Luther Toyota. Tony provided me with all the information needed to make a confident purchase. He also helped us get the vehicle that was best for us, and made sure it was best possible condition before we took it. More

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Smooth Ride Tony made my experience At Rudy Luther a pleasurable one. He was straight forward and the whole process went without a hitch. I am extremely happy wit Tony made my experience At Rudy Luther a pleasurable one. He was straight forward and the whole process went without a hitch. I am extremely happy with my new purchase. The other employees who helped were friendly and knowledgeable. More

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