Tony Zrnic | Page 3

Tony was extremely knowledgeable and was a pleasure to work with. Helped me through the process step by step making sure all my needs were met and questions were answered. work with. Helped me through the process step by step making sure all my needs were met and questions were answered. More

Helpful 0

Report | Print

If you plan on buying a car from Audi Atlanta and paying cash for it, you may want to think again. You will have a very difficult time getting a title. I purchased a used car from Audi Atlanta on 9/16 cash for it, you may want to think again. You will have a very difficult time getting a title. I purchased a used car from Audi Atlanta on 9/16/23. Prior to purchase, I made sure with my salesperson that the title was in house and available if I came down to purchase. I was told it was and that my salesperson physically saw the title. Prior to coming down, a FI person (Mike P) convinced me to finance it because they would get a kickback from the bank. I told him that I would, but only if there was no limits on loan payments required prior to paying off (there usually is). He informed me there was not. The next day they overnighted me a bunch of paperwork that was blank that he wanted me to sign. I told them I would not sign them, along with some forms that were not even needed. The next day a FI manager called me and we talked about it. He told me that I would have to keep the loan 4-6 months in order for them to get the 1% incentive. So we went back to purchasing with cash. I proceeded to go down to Atlanta to purchase the car. I would like to add that prior to the sale, they returned my calls promptly and answered all my questions . My salesperson would return a call or text. When I got to Atlanta to purchase the car the title was not available. I was told there was nobody in accounting on the weekend and Pete K said he would overnight the title on Monday. This probably should have been a red flag, but I trusted this dealership. Pete followed up first of the week and told me that company policy is that they hold the title for 10 days when paying by cashier’s check. 10 days was the 26th. Then I was told 10 BUSINESS days. Today (9/29) is 10 days. The check was verified PAID on 9/20 by Wells Fargo. It turns out the car is very uncomfortable for me to drive. I requested if they could get me the title prior to 9/29 so that I could trade it on a new car. I lost incentives because they failed to get the title to me. I tried to get my title before posting this review, but the GM is claiming it is company policy to hold the title for 10 days from the day it clears the issuing bank. So now they say they will release on Oct 4th. Under Georgia Code 40-2-32(a), it gives the dealer 30 days to successfully provide a title. But I was informed that is only applies when they are the ones submitting the title. I paid cash, they did not collect sales tax or title fees. Therefore they are required to provide title within 48 hours of verified payment. The GM is trying to get me to believe the their bank holds cashiers checks for 10 days before releasing the funds. No bank does this. A VERIFIED cashiers check is paid immediately upon it being presented to the issuing bank. That is why it is a cashiers check, not a personal check. I can not recommend this dealership to anyone. In my experience, they can not be taken at their word. Three dealership employees told me I would get the title right away or the next business day because the accounting office was closed on Saturday. The GM says company policy says all checks are held 10 days from day they are submitted for payment. Only problem is, it appears no other employees are aware of this policy. So legally, I was not made aware of it, so it can not apply. I would never have bought the car if I knew I would not be getting title. If you paid cash for a car, would you leave without the title? I will say the Pete K has been trying to help me get the title from day one. He should be the GM. He knows how to work with customers to get things done. More

Helpful 1

Report | Print

The best customer service, honest and straightforward, got the deal done quick! will be recommending to all of my friends and family got the deal done quick! will be recommending to all of my friends and family More

Helpful 0

Report | Print

Tony is great to work with, he made the process extremely smooth, went over all the details with us and overall a great experience. I will definitely recommend working with Tony and Audi Atlanta on future ex smooth, went over all the details with us and overall a great experience. I will definitely recommend working with Tony and Audi Atlanta on future experiences. More

Helpful 0

Report | Print

Great experience overall. The dealership itself is comfortable and modern.The check in staff were great. I worked with Tony Zrnic from sales and he was patient, personable and The dealership itself is comfortable and modern.The check in staff were great. I worked with Tony Zrnic from sales and he was patient, personable and knowledgeable. I was shopping for an EV and from my experience at other dealerships - not everyone is well versed on the new tech. But Tony knew just about everything when it came to these cars. The communication was great and he was very transparent and honest with just the right amount of pressure. Kapleton in finance was also great to work with. He did a great job explaining the details of my lease agreement and anything I signed. He was also very thorough when explaining the different service plans that were available. More importantly, he was consultative with recommendations that would work best for my situation. More

Helpful 0

Report | Print

Tony was amazing to work with start to finish. Very knowledgeable and helpful, not pushy at all and made the buying experience completely enjoyable Very knowledgeable and helpful, not pushy at all and made the buying experience completely enjoyable More

Helpful 0

Report | Print

Tony was great to work with, as well as Danny in financing. Overall experience was great financing. Overall experience was great More

Helpful 0

Report | Print

“Excellent Service| Highly Recommended | 5 Stars” Just purchased my first car from Audi Atlanta. We worked with Tony Zrinc and he was extremely helpful and patient with us as we have been searching for ou purchased my first car from Audi Atlanta. We worked with Tony Zrinc and he was extremely helpful and patient with us as we have been searching for our desired car since 4 months and I am not sure why we didnt come to Audi Atlanta earlier. Working with Tony was so easy, he listened to what we were looking for and helped us choose the right car, a beautiful Audit Q5 2023 and that too in a SINGLE VISIT.. !!! I would highly recommend him to people I know. I will be a return customer for Audi Atlanta for sure.. Thanks Tony for making our DREAM of owning a LUXURY CAR a reality.. !!!!!! More

Helpful 0

Report | Print

Just bought a beautiful Audi vehicle from Tony Zrnic at Audi Atlanta and the experience was stellar! Tony made the process of buying a vehicle easy breezy and Audi Atlanta had the inventory needed for a p Audi Atlanta and the experience was stellar! Tony made the process of buying a vehicle easy breezy and Audi Atlanta had the inventory needed for a person who likes options. Thanks Tony, Pete and Audi Atlanta for working so hard to give me a deal that I couldn’t refuse!!! More

Helpful 0

Report | Print

Superb service from start to finish! !! Tony Z. is one of the best salesmen you will ever have the pleasure of meeting. His smile, personality, professionalism, and attentive nature made !! Tony Z. is one of the best salesmen you will ever have the pleasure of meeting. His smile, personality, professionalism, and attentive nature made my purchase a pleasant and memorable experience. I will send all of my friends looking for a reliable and sporty automobile to Tony and Mr. Wolff at Audi Atlanta. You will not regret doing business with these two gentlemen. More

Helpful 0

Report | Print