Tonya Sitkowski
Tonya Sitkowski at Matthews Nissan

Tonya Sitkowski

Service Advisor

Matthews Nissan

3101 Vestal Pkwy E
Vestal, NY 13850

Contact Me
4.9
374 Reviews

Dealership Experience

22 yrs, 5 mos

Industry Experience

22 yrs, 5 mos

Languages Spoken

English English

4.9

374 Reviews

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374 Reviews of Tonya Sitkowski

September 05, 2025

Dealership Rating
Employee Rating

The shop was quick with diagnosing and repairing my Nissan. Very knowledgeable and brought it the night before and picked it up at 4:30 that day More

by hsmith33
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Taft, Kurt Starner

September 02, 2025

Dealership Rating
Employee Rating

One reason I bought this car was because of the great service and support and that continues to be wonderful on each visit. I did have a warning light come on after visit for AEB, it said malfunction, b More

by cdoyle10
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 25, 2025

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Work done in the hour I asked for Only thing no free car washes anymore?? More

by jeannett.d
Service Price Transparency
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Recommend Dealer
Yes

August 25, 2025

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They did a great job. Got me in and out with no issues. Excellent communication and nice people all around to work with. More

by cburr0
Service Price Transparency
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Recommend Dealer
Yes
Aug 26, 2025

Matthews Nissan responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

August 18, 2025

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Tonya is a very good Service Advisor, along with the entire Service Department. Have always gotten great service. More

by dageorge6
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dallas Erle, Andrea Barrett

Aug 19, 2025

Matthews Nissan responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 13, 2025

Dealership Rating
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Tonya is always very pleasant it is a pleasure to work with her as a service advisor. More

by franks4
Service Price Transparency
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Recommend Dealer
Yes
Aug 13, 2025

Matthews Nissan responded

Hi- Thank you for choosing Matthews Nissan for your new vehicle! We're delighted to hear about your positive experience with Tonya. We appreciate your kind words and look forward to serving you again in the future.

July 15, 2025

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Employee Rating

Excellent communication and explanation of repairs of what they can and cant do. Will continue to bring my vehicles to Mathews service is done and done right saves so much time and money. More

by gfurman517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Matthews Nissan responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 15, 2025

Dealership Rating
Employee Rating

Always a pleasant greeting and staff is very knowledgeable and friendly. Have a comfortable waiting room filled with beverages and snacks and a little area for kids to color. More

by jel41271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kurt Starner

Jul 17, 2025

Matthews Nissan responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 13, 2025

Dealership Rating
Employee Rating

Very pleased with the service! They made sure the repairs made were to my satisfaction. Everyone there is professional and courteous. Upfront pricing before any work is done. Getti More

by swestcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 10, 2025

Dealership Rating
Employee Rating

Was very pleased with my service and the staff at Matthew’s Nissan were very pleasant and attentive. More

by dmd52a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Matthews Nissan responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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