Tori Krupiak | Page 9

My car was there a month with no updates from my advisor and I always had to call multiple time throughout the day to talk to someone. Once I picked my car up no one showed me exactly what was done to my c and I always had to call multiple time throughout the day to talk to someone. Once I picked my car up no one showed me exactly what was done to my car. More

by MSRICHARDSON2 Verified Customer Verified Customer

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Small service ctr very friendly service advisors. They offer courtesy driver service to home and word to. They are very transparent while your vehicle is being serviced. offer courtesy driver service to home and word to. They are very transparent while your vehicle is being serviced. More

by SAFARIGIRL31 Verified Customer Verified Customer

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Great job building our deal. They worked with us and got us to where we wanted to be. We walked out thrilled and our salesman was excellent the entire time. us to where we wanted to be. We walked out thrilled and our salesman was excellent the entire time. More

by Msereikis Verified Customer Verified Customer

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Great service experience! And the Person that made that way was tori and her tech. It took a while to get my new engine but the wait was well worth it. They also completed all recalls. I will definitely be way was tori and her tech. It took a while to get my new engine but the wait was well worth it. They also completed all recalls. I will definitely be back for all scheduled maintenance? More

by OZZIEORTIZ Verified Customer Verified Customer

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On arrival, everything was good. I explained the reasons for my visit and they were duly noted. However, on return, no one seemed to want to be bothered. The manager on duty appeared to be too occupied to a for my visit and they were duly noted. However, on return, no one seemed to want to be bothered. The manager on duty appeared to be too occupied to answer the questions of the new employee who was helping me. I told them the reason for my visit and they grabbed my keys and paperwork and asked how I was to pay. I told the agent that the previous agent that was assisting e told me she'd check on a discount for me but she left prior to me getting back to the dealership. The associate wanted no parts in looking into a discount and stated that associate had left and that she wasnew so she didn't know how to help. She did not go over the services that were performed just shoved my paperwork in front of me and a card reader. I was kind of annoyed because no one seemed wagwe to help. I'm.aaaukinf because it was the end of the day but the quality of service should be upheld until.wnd of shift. I did not receive a discount nor did anyone look into it. Some of the reasons I cam in were for an oil change, rattling noise on acceleration, airbag light on and lights on steering wheel not working. Most issues were addresses but now they've created a new issue and my car is now jerking on acceleration and it has never done this prior to being serviced. I will be returning on my next day off for correction More

by Megan Henderson Verified Customer Verified Customer

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Prior to arriving at your service department I spoke to to two different people, Michelle and Kory. Both told me to ask for them when I arrived. I tried both names but no one at your service desk had a clu to two different people, Michelle and Kory. Both told me to ask for them when I arrived. I tried both names but no one at your service desk had a clue who these people were. I will say this, Tori got me in and my work was completed in 90 minutes and I appreciate that. Still I’d love to know what happened to Michelle and Kory More

by JERRY MODER Verified Customer Verified Customer

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Awesome service very quick and professional, attentive. I schedule on line and got there already have my invitation on hand and took my car and with in time it was done schedule on line and got there already have my invitation on hand and took my car and with in time it was done More

by ACOSTACAROL77 Verified Customer Verified Customer

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Not the level of service experience I am use to from Hyundai. I will drive to New Port Richey to have services done. Environment was not as friendly as I am accustomed to. Hyundai. I will drive to New Port Richey to have services done. Environment was not as friendly as I am accustomed to. More

by bernardbrooks38 Verified Customer Verified Customer

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Tori was amazing. she took care of me from day 1, carried me through the whole car fix experience and i am very happy customer. me through the whole car fix experience and i am very happy customer. More

by boripage Verified Customer Verified Customer

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Communication was horrendous, they didn’t want to help me with an issue that not even they could figure out. I will never come back with an issue that not even they could figure out. I will never come back More

by lorosa6 Verified Customer Verified Customer

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