Dealership Experience
15 yrs, 9 mos
Industry Experience
25 yrs, 11 mos
Languages Spoken
English
323 Reviews
Write a Review323 Reviews of Toronto Spikes
February 16, 2018
2016 Lincoln MKX purchase experience "Outstanding" customer experience and service. I had already done my homework and knew what I wanted to purchase prior to my initial visit to Bill Utt "Outstanding" customer experience and service. I had already done my homework and knew what I wanted to purchase prior to my initial visit to Bill Utter Ford. Upon arrival I was immediately greeted by sales adviser Toronto Spikes and found the vehicle I wanted to purchase was currently being processed to another buyer pending financing approval. Though disappointing Toronto took my name and number should the deal fall through. Too my surprise he called me the very next afternoon that the vehicle I wanted became available. I immediately acted on the call and we completed the deal that same afternoon. Since the vehicle was a Valentine's gift for my wife and it was Valentine's Day I scored major points when she first saw the Lincoln MKX. My wife even noted what great people we encountered at the dealership. This is the way a vehicle purchase experience should occur. More
Other Employees Tagged: Mike Lewis
February 14, 2018
Wonderful experience during our visit at the dealership My sales agent was Toronto Spike. He is very professional and knowledgeable with all aspects of his job. There had been times when we had to get him t My sales agent was Toronto Spike. He is very professional and knowledgeable with all aspects of his job. There had been times when we had to get him to reconnect our cell phone in the car and he was very courteous and helped us without hesitation. He has been our salesman since 2005. If he was not good at what he does we would not have retained him as our personal salesman. More
May 07, 2017
Helpful Salesman, horrible parts/service I highly recommend Toronto Spikes as a salesman. My family and I have purchased multiple cars from him. I can't say as much for the service. They take I highly recommend Toronto Spikes as a salesman. My family and I have purchased multiple cars from him. I can't say as much for the service. They take advantage of people and recommend services that are not necessary. I can say the same for the Ford dealership in Lewisville, Texas. More
April 10, 2017
Outstanding dealer with great people and service I recently bought a 2017 Ford Raptor from Toronto Spikes. The process was excellent, communication was great and follow up beyond reproach. You can' I recently bought a 2017 Ford Raptor from Toronto Spikes. The process was excellent, communication was great and follow up beyond reproach. You can't go wrong with Toronto and Bill Utter Ford. More
January 18, 2017
Hassle-free Excellent customer service. Every salesman greeted me at the door and did everything they could to get me into a great car that would last me. The pro Excellent customer service. Every salesman greeted me at the door and did everything they could to get me into a great car that would last me. The process was fast and easy. I will definitely go back for my next car. More
Other Employees Tagged: Debbie Traughber
December 30, 2016
Excellent sales experience purchasing a specialty vehicle Deal was negotiated by phone and sales rep Toronto was knowledgeable about the vehicle and was able to consummate the deal with a minimum of "checking Deal was negotiated by phone and sales rep Toronto was knowledgeable about the vehicle and was able to consummate the deal with a minimum of "checking with the sales manager". I felt the deal I got was fair to both parties with no misrepresentations, an important if not essential part of a good sales experience. Toronto was prompt (as I was 1/2 hour late for our meeting) and personable. The test drive was low key (no pressure) and all questions were answered. The only flaw was the time it took to complete paperwork, post sales (extended warrantees, vehicle tracker, etc.) and to top off the gas tank. More
Other Employees Tagged: Mike Lewis
November 17, 2016
Excellent, efficient and very professional After searching for many trucks, at many different dealers, from San Antonio all the way to Dallas, our best experience was at Bill Utter Ford this is After searching for many trucks, at many different dealers, from San Antonio all the way to Dallas, our best experience was at Bill Utter Ford this is where we purchased our new truck. A lot of the other dealers play games and make it a headache and hassal for you to purchase a vehicle. Most were very unprofessional. Toronto spikes was our sales consultant. I give him more than five stars. He was honest, professional and courteous. He even went out of his way to call me after he had left the dealership from his home to make sure everything was finalized, before driving out to Dallas. He went above and beyond. He made buying our truck quick and painless. He gave us the best price with out so much back and forth. I would definitely recommend Bill Utter Ford to any friends or family, are any of you searching for vehicle. I also highly recommend that you visit Toronto Spikes. More
Other Employees Tagged: Ken Schmitz
October 05, 2016
Kia Purchase from Toronto Spikes Within 2 hours of my initial request Toronto had located a vehicle that met my specs. I responded my my numerous inquiries in a timely basis with accu Within 2 hours of my initial request Toronto had located a vehicle that met my specs. I responded my my numerous inquiries in a timely basis with accurate information. The entire transaction was completed in just a couple of hours. More
September 18, 2016
Great service We needed to trade our suburban that the transmission had gone out on. We were skeptical on what we would get for the trade. We got more than expected We needed to trade our suburban that the transmission had gone out on. We were skeptical on what we would get for the trade. We got more than expected which in turn let us look for a higher quality vehicle. Toronto was great to work with. No pushy sales to add extra warranties or service. Would highly recommend. We will definately be going back when we are ready to trade or buy again!! More
Other Employees Tagged: Debbie Traughber
September 06, 2016
Repeat customers! No pressure sales. Very friendly. We bought car there 8 years ago. Traded it in today & bought 2 more cars! Highly recommend salesman, Toronto Spikes. No pressure sales. Very friendly. We bought car there 8 years ago. Traded it in today & bought 2 more cars! Highly recommend salesman, Toronto Spikes. More
Other Employees Tagged: Bill Hesters, Debbie Traughber

