Toshi Sato | Page 5

Great Customer Service Toshi & Lisa are Amazing!!!! They have the best customer service & made our experience outstanding ! We appreciate the great deal and being treated so Toshi & Lisa are Amazing!!!! They have the best customer service & made our experience outstanding ! We appreciate the great deal and being treated so well! We would recommend family and friends ! More

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Great Service Dept- Best Advisor! Latest interaction was scheduled service. Selene Torres was as always 5 star adviser. Service staff also terrific. Work done fully and quickly, wi Latest interaction was scheduled service. Selene Torres was as always 5 star adviser. Service staff also terrific. Work done fully and quickly, with attention to detail. Good follow up to ensure satisfaction And Toshi remains interested in our satisfaction in the vehicle he sold us. More

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Excellent Mercedes-Benz of Long Beach staff are awesome.. From the sales department to the Service Department. Toshi put me in a car that I truely love. Nick wa Mercedes-Benz of Long Beach staff are awesome.. From the sales department to the Service Department. Toshi put me in a car that I truely love. Nick was on top of making sure my car is taking care of. I appreciate them. Great customer service! More

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routine service Fast Friendly Efficient We are very pleased with the E 350 we bought from this dealership. We are also very pleased with maintenance service we ha Fast Friendly Efficient We are very pleased with the E 350 we bought from this dealership. We are also very pleased with maintenance service we have received from this dealership. More

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Excellent customer service. Mr. Toshi is very excellent sales person and I would recommend him to other people. He has good knowledge and skillfull with our car sale. Mr. Toshi is very excellent sales person and I would recommend him to other people. He has good knowledge and skillfull with our car sale. More

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Excetional I have always had the best experiences at MBZ of LB. Your people are friendly and knowledgeable.. it's why I have bought my last 3 car at this deal I have always had the best experiences at MBZ of LB. Your people are friendly and knowledgeable.. it's why I have bought my last 3 car at this dealership and will remain loyal to MBZ of LB. Selene is a very bright and helpful Representative in service and as retire business owner I would say she's a keeper. From the Showroom to Service this location is wired up very well. Happy Holidays to All at MBZ of LB, Respectfully William F Caldwell Man of Leisure 310-529-0727 , More

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Doesn't get any better Best sales experience in my 57 years of living. I purchased a used vehicle and despite the relatively low sales price of the car, I was treated the wa Best sales experience in my 57 years of living. I purchased a used vehicle and despite the relatively low sales price of the car, I was treated the way you would expect when buying a $250K S65 AMG by Toshi Sato, the Fleet Sales Manager. After speaking with Toshi on the phone, I had a good feeling about working with him and decided to drive up with my wife from San Diego County. We were treated like V.I.P's as soon as we walked in the door by the entire staff including David - sales manager, Kennet - service technician, Robert - service manager, Erin - finance/contracts and Toshi's charming wife Lisa who handled the paperwork. Toshi could not have been more professional, courteous, thoughtful or efficient. It was no surprise to learn afterwards that he sells more Mercedes than anyone else in the world (not a typo). We are very happy with the car we bought and grateful for the great deal Toshi and David gave us. As an engineer who does most of the service and repairs on my cars, I was very impressed with the service group and their work area. I totally understood why Toshi stated how proud he was of the entire team at Mercedes Benz of Long Beach. I don't write many reviews but mostly do so to help other consumers (mostly warning them about negative experiences) so it is with great pleasure that I highly, highly recommend contacting Toshi Sato and this dealership if you are considering a new or used vehicle. More

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service with a smile I came in for scheduled maintenance on my C400, sold to me by Toshi Sato back in 2015, the best salesman by the way!! My Service Advisor was Rebecca L I came in for scheduled maintenance on my C400, sold to me by Toshi Sato back in 2015, the best salesman by the way!! My Service Advisor was Rebecca Lee. She was very professional with me . She greeted me with a smile and a handshake and put me at ease. I appreciate the fact that she was knowledgeable, prompt and courteous. Nobody wants to spend money on the upkeep of their cars, I know I don't. But at least this year a had a Service Advisor that was friendly , concerned and kind to me. That might not mean a lot to some people, but to me, it means a lot. Thank you Rebecca for making me feel welcomed at Long Beach Mercedes. Chris also greeted me when I arrived and checked my tires, which I needed last year. Happy Holidays!! Kitti Yount More

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Relationship great to purchased my first Benz car in Long Beach. It’s very close from my office and Mr Sato was friendly to finish all of purchase process. great to purchased my first Benz car in Long Beach. It’s very close from my office and Mr Sato was friendly to finish all of purchase process. More

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Fast, easy & convenient Professional, fast, easy and convenient. Makes getting a new car an enjoyable experience. We have leased six cars from Toshi Sato. We always ask f Professional, fast, easy and convenient. Makes getting a new car an enjoyable experience. We have leased six cars from Toshi Sato. We always ask for him by name. More

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