Toshi Sato | Page 6

As Usual Excellent Service from a Great Staff I have been driving Mercedes Benz vehicles for over 30 years. They have always been purchased and serviced here in Long Beach from the time the Merce I have been driving Mercedes Benz vehicles for over 30 years. They have always been purchased and serviced here in Long Beach from the time the Mercedes dealership was Palmer Motors on Atlantic until the present day. My current service technician, Nick Ortiz, is outstanding, as have the ones been in my past. He is always so polite and helpful. He schedules my appointments into the future, so I never miss a servicing. He explains things thoroughly without "talking down" to me. He seems genuinely interested in making sure that my car is in top mechanical condition at all times. He informs me of pricing before work is done, keeps me informed during the process, and arranges for transportation when I need it. Taking the car in for routine maintenance is never a pain. It is always a pleasant experience because the people at my Mercedes dealership are all friendly and helpful. The work is completed correctly the first time. I have never had to go back to have something corrected. The car is also returned to me cleaner than when I brought it in. I will always be a Mercedes driver and will always have it serviced at Mercedes-Benz of Long Beach. I am a happy, loyal Mercedes owner. More

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Unbelievable Toshi and Lisa provide the best no-nonsense experience to purchase my car. This is the 4th Mercedez that I bought thanks to their great prices and ex Toshi and Lisa provide the best no-nonsense experience to purchase my car. This is the 4th Mercedez that I bought thanks to their great prices and excellent service. I will not buy from anyone else. More

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Excellent customer service Toshi and Lisa are great. I’ve been super happy customer of them for past 9 years. I recommend them to all of my friends and coworkers. Thanks Toshi a Toshi and Lisa are great. I’ve been super happy customer of them for past 9 years. I recommend them to all of my friends and coworkers. Thanks Toshi and Lisa!! More

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Absoulute Nordstrom of dealerships service! Nick (SERVICE ADVISER ) is the prime example of why I did not lease from Maserati again. I miss this this impeccable service! And Toshi (FLEET SAL Nick (SERVICE ADVISER ) is the prime example of why I did not lease from Maserati again. I miss this this impeccable service! And Toshi (FLEET SALES) is the ultimate in customer service, listening to what and making it happen. I will be a repeat lease customer! More

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First oil change on my new car1 As always, the service department was great. What I like most is having a Service Advisor or Concierge really, who is always the same person. In a dep As always, the service department was great. What I like most is having a Service Advisor or Concierge really, who is always the same person. In a depersonalized world this is a luxury I truly appreciate. I know him, he knows me, and the text system is the best. I know if the car will be longer, ready sooner, or any other details pertinent to the appointment. I leased this vehicle after an offer so good I couldn't refuse. It is so much more car than I thought. The longer I have it the more I enjoy it. Once you go AMG you can never go back! More

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excellent service Colby was very nice and very knowledgeable. I would like Colby to be my permanent service advisor. Highly recommendable and great ! Looking for Colby was very nice and very knowledgeable. I would like Colby to be my permanent service advisor. Highly recommendable and great ! Looking forward to have nice deal when we buy another car. More

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THE BEST OR NOTHING AT ALL Toshi-san and this crew epitomizes THE BEST OR NOTHING AT ALL. It makes servicing your car much less stressful when you arrive to smiling people wh Toshi-san and this crew epitomizes THE BEST OR NOTHING AT ALL. It makes servicing your car much less stressful when you arrive to smiling people who are genuinely interested in your needs and willing to help you have the best experience possible. More

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Brake and rotor replacement Great customer service, loved the loaner and quick turnaround on the brake job. Highly recommend this dealership if you are interested in purchasi Great customer service, loved the loaner and quick turnaround on the brake job. Highly recommend this dealership if you are interested in purchasing and service. More

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Service Sales person even helped me. vip treatment. I am very very happy with Toshi He treats me like his family. I like coming here. Thank you! Sales person even helped me. vip treatment. I am very very happy with Toshi He treats me like his family. I like coming here. Thank you! More

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Review Toshi is amazing .... I have purchased 3 Benz’s from him and will purchase my 4th from him as well Raymond takes great care of me everytime I bring m Toshi is amazing .... I have purchased 3 Benz’s from him and will purchase my 4th from him as well Raymond takes great care of me everytime I bring my car in for servicing Thank you! More

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