Toshi Sato | Page 6

service with a smile I came in for scheduled maintenance on my C400, sold to me by Toshi Sato back in 2015, the best salesman by the way!! My Service Advisor was Rebecca L I came in for scheduled maintenance on my C400, sold to me by Toshi Sato back in 2015, the best salesman by the way!! My Service Advisor was Rebecca Lee. She was very professional with me . She greeted me with a smile and a handshake and put me at ease. I appreciate the fact that she was knowledgeable, prompt and courteous. Nobody wants to spend money on the upkeep of their cars, I know I don't. But at least this year a had a Service Advisor that was friendly , concerned and kind to me. That might not mean a lot to some people, but to me, it means a lot. Thank you Rebecca for making me feel welcomed at Long Beach Mercedes. Chris also greeted me when I arrived and checked my tires, which I needed last year. Happy Holidays!! Kitti Yount More

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Relationship great to purchased my first Benz car in Long Beach. It’s very close from my office and Mr Sato was friendly to finish all of purchase process. great to purchased my first Benz car in Long Beach. It’s very close from my office and Mr Sato was friendly to finish all of purchase process. More

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Fast, easy & convenient Professional, fast, easy and convenient. Makes getting a new car an enjoyable experience. We have leased six cars from Toshi Sato. We always ask f Professional, fast, easy and convenient. Makes getting a new car an enjoyable experience. We have leased six cars from Toshi Sato. We always ask for him by name. More

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As Usual Excellent Service from a Great Staff I have been driving Mercedes Benz vehicles for over 30 years. They have always been purchased and serviced here in Long Beach from the time the Merce I have been driving Mercedes Benz vehicles for over 30 years. They have always been purchased and serviced here in Long Beach from the time the Mercedes dealership was Palmer Motors on Atlantic until the present day. My current service technician, Nick Ortiz, is outstanding, as have the ones been in my past. He is always so polite and helpful. He schedules my appointments into the future, so I never miss a servicing. He explains things thoroughly without "talking down" to me. He seems genuinely interested in making sure that my car is in top mechanical condition at all times. He informs me of pricing before work is done, keeps me informed during the process, and arranges for transportation when I need it. Taking the car in for routine maintenance is never a pain. It is always a pleasant experience because the people at my Mercedes dealership are all friendly and helpful. The work is completed correctly the first time. I have never had to go back to have something corrected. The car is also returned to me cleaner than when I brought it in. I will always be a Mercedes driver and will always have it serviced at Mercedes-Benz of Long Beach. I am a happy, loyal Mercedes owner. More

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Unbelievable Toshi and Lisa provide the best no-nonsense experience to purchase my car. This is the 4th Mercedez that I bought thanks to their great prices and ex Toshi and Lisa provide the best no-nonsense experience to purchase my car. This is the 4th Mercedez that I bought thanks to their great prices and excellent service. I will not buy from anyone else. More

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Excellent customer service Toshi and Lisa are great. I’ve been super happy customer of them for past 9 years. I recommend them to all of my friends and coworkers. Thanks Toshi a Toshi and Lisa are great. I’ve been super happy customer of them for past 9 years. I recommend them to all of my friends and coworkers. Thanks Toshi and Lisa!! More

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Absoulute Nordstrom of dealerships service! Nick (SERVICE ADVISER ) is the prime example of why I did not lease from Maserati again. I miss this this impeccable service! And Toshi (FLEET SAL Nick (SERVICE ADVISER ) is the prime example of why I did not lease from Maserati again. I miss this this impeccable service! And Toshi (FLEET SALES) is the ultimate in customer service, listening to what and making it happen. I will be a repeat lease customer! More

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First oil change on my new car1 As always, the service department was great. What I like most is having a Service Advisor or Concierge really, who is always the same person. In a dep As always, the service department was great. What I like most is having a Service Advisor or Concierge really, who is always the same person. In a depersonalized world this is a luxury I truly appreciate. I know him, he knows me, and the text system is the best. I know if the car will be longer, ready sooner, or any other details pertinent to the appointment. I leased this vehicle after an offer so good I couldn't refuse. It is so much more car than I thought. The longer I have it the more I enjoy it. Once you go AMG you can never go back! More

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excellent service Colby was very nice and very knowledgeable. I would like Colby to be my permanent service advisor. Highly recommendable and great ! Looking for Colby was very nice and very knowledgeable. I would like Colby to be my permanent service advisor. Highly recommendable and great ! Looking forward to have nice deal when we buy another car. More

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THE BEST OR NOTHING AT ALL Toshi-san and this crew epitomizes THE BEST OR NOTHING AT ALL. It makes servicing your car much less stressful when you arrive to smiling people wh Toshi-san and this crew epitomizes THE BEST OR NOTHING AT ALL. It makes servicing your car much less stressful when you arrive to smiling people who are genuinely interested in your needs and willing to help you have the best experience possible. More

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