Toshi Sato | Page 6

15K maintenance & new tirres good explanation & service. Good communications on the order was conveyed to me in a timely manner! My son Joe was allowed to pick up the car while I good explanation & service. Good communications on the order was conveyed to me in a timely manner! My son Joe was allowed to pick up the car while I was out of town. More

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Friendly and excellent customer service!!! Mercedes of Long Beach is the place to be if you are looking for Mercedes!!! Always has the best price around town!!! Save you hours and hours of se Mercedes of Long Beach is the place to be if you are looking for Mercedes!!! Always has the best price around town!!! Save you hours and hours of searching and comparing between dealerships. Friendly sales with expert knowledge and excellent customer service, I highly recommend any potential buyer to give Mercedes of Long Beach a try!!!! More

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World-class Service Toshi and team always deliver. This is my second Benz I drive off the Long Beach lot and it will not be the last. I’m always amazed at the level of at Toshi and team always deliver. This is my second Benz I drive off the Long Beach lot and it will not be the last. I’m always amazed at the level of attention, detail and professionalism during my visits. It was a seamless process from sales to finance and I know Toshi has my best interest in mind! Buy the best from the best, Toshi is in a league of his own. More

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Pleasant The experience to deliver my lease was pleasant and not painful at all- Toshi’s team make it easy to complete the transaction and left satisfied - tha The experience to deliver my lease was pleasant and not painful at all- Toshi’s team make it easy to complete the transaction and left satisfied - thank you 🙏 More

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Toshi did a remarkable job!!! Toshi was attentive and knowledgeable. He had the car being detailed and most of the paperswork taken care of before I arrived at the dealership. The Toshi was attentive and knowledgeable. He had the car being detailed and most of the paperswork taken care of before I arrived at the dealership. The entire process was quick and easy. Additionally, I noticed a nick in the window after I purchased the vehicle. The service manager went out of his way to fix the problem! Customer service is definitely a priority with this team!! More

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Amazing Dealership 5 STARS AND HIGHLY RECOMMENDED!!! I have been fortunate to have the Mercedes Benz Of Long Beach experience twice this year! Approximately 8 months ago 5 STARS AND HIGHLY RECOMMENDED!!! I have been fortunate to have the Mercedes Benz Of Long Beach experience twice this year! Approximately 8 months ago, I purchased my first Mercedes from Mr Toshi Sato and his lovely wife, Lisa. We were so impressed with the quality of business and care Mr Sato gave me, that, we came back to lease my wife a GLE 350. We have always been Tahoe customers, but since meeting Toshi and Mercedes of Long Beach, I will NEVER be without an automobile from Mercedes of Long Beach. With the impecable service that Toshi provided us and the incredible deal and prices, I have never been more satisfied with buying a car! Once I got to the financial department, Erin Say insured that I got a great interest rate and made sure that we got the perfect extended warranty, to insure no hidden costs in the future. The service department is 2nd to none! They take care of the automobile that your Mercedes deserves and Taidy only did the necessary service without tacking on unnecessary costs and repairs. Oh, and they included a loaner car as they serviced mine! With the best service and phenomenal salesmen like Mr Toshi Sato, Mercedes Benz Of Long Beach has my business for life! More

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Amazing Experience I came to this dealership directly after having an awful experience at another. The difference was night and day. Every person I came across was so fr I came to this dealership directly after having an awful experience at another. The difference was night and day. Every person I came across was so friendly and genuine. I was blown away. The buying process was very transparent and easy. If you are considering buying a Mercedes, try Long Beach first. You won’t be disappointed. More

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Vehicle Lease They are very knowledgeable . They explain everything that I want to know. Very helpful. When we have a problem we with car, or guestions , I called T They are very knowledgeable . They explain everything that I want to know. Very helpful. When we have a problem we with car, or guestions , I called Toshi and he help us to solve our problem right away. More

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Awesome experience with Toshi 😊 I love coming back to get a new car every three years. Everyone is super friendly. Love working with Toshi. He is awesome! 😊 experience is unique I love coming back to get a new car every three years. Everyone is super friendly. Love working with Toshi. He is awesome! 😊 experience is unique. More

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Toshi is the hardest working guy on the lot ! Great, experienced sales person, I've seen him there for the last 15 years or so I think he sleeps there, he is always available and ready to help, my Great, experienced sales person, I've seen him there for the last 15 years or so I think he sleeps there, he is always available and ready to help, my partner bought several cars there, this is my first experience and I had a rather difficult situation where I needed to trade my 1 year old 2 doors BMW lease into getting my new GLC suv much needed for our growing business, Toshi made it flawless, also thank you to finance Manager, she was very helpful and efficient. Great dealership, clean facilities, polite and helpful staff, keep up the good work, love the coffee machine (not a big fan of donuts they are very greasy!) perhaps have a fruit basket with bananas and cookies try to think healthy, wealthy people are more and more health concious nowadays (Just a sugestion). Another suggestion do sales guys have to wear ties here in southern California? Be a trend setter and have them wear nice dressy polo shirts and a sport coat, it will not scare so many people away I think... Cheers. More

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