Toyota of Hollywood Service Department

My experience with this dealership was one that will go down in history as one of the best I have had, since coming to America. Micheal answered all my questions and this greatly reduced the anxiety I had down in history as one of the best I have had, since coming to America. Micheal answered all my questions and this greatly reduced the anxiety I had and he encouraged me own and love my vehicle. Now I have a personal story to tell and to encourage new owners like myself, not to be afraid to walk into this dealership and drive out with any vehicle of their choice More

by DORON21 Verified Customer Verified Customer

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I was not happy with the service on my car. After I got home, 2 sensor lights were on. My car kept shutting down and turning off. My daughter plugged in a cable that stopped the shutting down. After I got home, 2 sensor lights were on. My car kept shutting down and turning off. My daughter plugged in a cable that stopped the shutting down. Next, I ad to bring my car back to turn off the check engine sensor off. The mechanic got the light to go off, but I was told to order another part, yet the light stayed off. I ordered the part. I have not seen this part yet. I tried to get a refund but was told to still get the part installed. Now I have to come to get this part installed., which would be a third trip to service. All of this going back and forth was unnecessary. More

by Service Appointment Verified Customer Verified Customer

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Horrible. Despues que logran venderte un carro. Ya el trato deja de ser igual. Vas a cambiar el aciete y es una mala comunicación y organización. No tienen coo Despues que logran venderte un carro. Ya el trato deja de ser igual. Vas a cambiar el aciete y es una mala comunicación y organización. No tienen coordinación ninguna. Te hacen ir al dealer a perder el tiempo. El CS es pesimo tanto en el teléfono como personal. Yo no lo recomiendo para nada. Tienen mucho que cambiar y mejorar. More

by Nora Verified Customer Verified Customer

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I bought a used 4runner 2023 with 32k miles and they installed new tires but they didn't alignment it and the truck was pulling to the side and the steering wheel and truck vibrating and I've taken it m installed new tires but they didn't alignment it and the truck was pulling to the side and the steering wheel and truck vibrating and I've taken it more than 4 times, losing 4 days and they still haven't fixed it, it's a waste of time so I'm going to have to take it to another auto shop, the service in the workshop is good they received and everything but the mechanics zero or maybe they receive it and they don't do the labor or the services. And it is crazy you drop your car at 7:30am and they to say the car is ready at 12:30pm and i return with the car back to the shop after 10 minutes saying that the car still vibrates and they ask you to bring it back in 3 days or next week. Compre una 4runner usada 2023 con 32k millas y le instalaron unas llantas nuevas pero no le hicieron balanceo ni alineación y la camioneta quedo tirando hacia un lado y el volante y camioneta vibrando y la he llevado mas de 4 veces perdiendo 4 dias y aun no la arreglan, es un desgaste so la voy a tener que llevar a otro taller para no perder mas tiempo, el servicio en el taller bien pero los mecánicos cero o puede que la reciben y no le hacen los servicios. Y es una locura que les deje el vehículo a las 7:30 a.m. y te llamen para decirte que está listo a las 12:30 p.m. y yo regrese en 10 minutos con el coche de vuelta al taller diciendo que el coche todavía vibra y te piden que lo traigas de vuelta en 3 días o la próxima semana. More

by egdinnava11 Verified Customer Verified Customer

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My salesperson Naomi was very helpful and guided me and my boyfriend through the process of getting brand new cars and also the finance manager Juan was helpful and wonderful helped us get the best deal fo my boyfriend through the process of getting brand new cars and also the finance manager Juan was helpful and wonderful helped us get the best deal for our cars overall love the Toyota of Hollywood dealership and will recommend anyone to them. More

by ytpyles Verified Customer Verified Customer

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Impressive dealership and outstanding service for a walk-in customer from out-of-state. Diagnostics and work done on time at a reasonable and stated price. Overall, an excellent experience. walk-in customer from out-of-state. Diagnostics and work done on time at a reasonable and stated price. Overall, an excellent experience. More

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Dan was friendly and professional. He took care of me quickly and went above and beyond in taking care of my issue. As most know, the only negative is the price but the work is always He took care of me quickly and went above and beyond in taking care of my issue. As most know, the only negative is the price but the work is always done right. More

by JOB4STEVE Verified Customer Verified Customer

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Been going to your service department for years. And only Brian Singletery is the only one that has serviced all my cars.. thanks And only Brian Singletery is the only one that has serviced all my cars.. thanks More

by marc Verified Customer Verified Customer

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The reception was very friendly, everyone was willing to help with tasks, and the service was very quick, less than an hour; there was no need to wait long. help with tasks, and the service was very quick, less than an hour; there was no need to wait long. More

by MORGAN741122 Verified Customer Verified Customer

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After almost my 5 hrs waiting there was offered left my car for overnight, ridiculous car for overnight, ridiculous More

by VPETRUK1971 Verified Customer Verified Customer

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