Toyota of Hollywood Service Department
Toyota of Hollywood Service Department at Toyota of Hollywood FL

Toyota of Hollywood Service Department

Service Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.3
2,281 Reviews
4.3

2,281 Reviews

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2280 Reviews of Toyota of Hollywood Service Department

June 10, 2025

Dealership Rating
Employee Rating

Everything is excellent Everything is excellent, the staff that serves, the customer service is super good More

by MARGIORYBRICENO76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Showroom Sales

June 09, 2025

Dealership Rating
Employee Rating

Service was excellent the wait time was great from the beginning till the end that's important to me. More

by Cassandra Screen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Toyota of Hollywood FL responded

Cassandra, we're delighted to hear that you had an excellent experience with us at Toyota of Hollywood. Thank you for highlighting our efficient service!

June 09, 2025

Dealership Rating
Employee Rating

I understand it’s a dealership and that they need and want their sales but overpricing for mechanical work and not accepting recalls isn’t acceptable. More

by JOHNBURKETT87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 10, 2025

Toyota of Hollywood FL responded

John, I apologize for any inconvenience you experienced with our pricing and recall policy. We strive to provide fair service and would like the opportunity to address your concerns directly. Please feel free to reach out at your convenience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 09, 2025

Dealership Rating
Employee Rating

Neida and Vanessa were absolutely incredible with me. They made tge experience a positive one! More

by armando.jose0329
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Showroom Sales

Jun 10, 2025

Toyota of Hollywood FL responded

Thank you for the kind words about our team at Toyota of Hollywood! We're glad they delivered a positive experience.

June 09, 2025

Dealership Rating
Employee Rating

Todo muy bien gracias un servicio excelente y buen servicio gracias por todo muy feliz More

by CHERIALMENARES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 09, 2025

Dealership Rating
Employee Rating

Muy atentos en la atención explican bien lo que se le ba a hacerla carro y no fue exesiva la espera More

by marialucyecheverry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 08, 2025

Dealership Rating
Employee Rating

So grateful costumer service great job speaking to someone who understood my situation and needs More

by camille-myers lake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Finance Department

Jun 09, 2025

Toyota of Hollywood FL responded

Thanks so much for the 5-star review of Toyota of Hollywood, Camille!

June 08, 2025

Dealership Rating
Employee Rating

Horrible. Communication with me throughout my cars service was abysmal to say the least. Got my car appraised after I found out it needed its 3rd transmission More

by Kevinsmith9713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Showroom Sales

Jun 09, 2025

Toyota of Hollywood FL responded

I'm sorry to hear about your experience with us. It sounds incredibly frustrating and not at all what we aim for in terms of service quality or communication. I would like the opportunity to address these issues directly and work towards a resolution that restores your trust in our services. Please feel free to reach out when you have a moment. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 08, 2025

Dealership Rating
Employee Rating

The service done here is good but it takes a really long time to.do it. I.was there at 7:30 on the morning and I left the.place well after 9:30 am. Other dealers.do the same service in one hour. More

by qasimpatel
Service Communication
Recommend Dealer
No
Jun 09, 2025

Toyota of Hollywood FL responded

Thank you for sharing your feedback. We appreciate the kind words regarding our service, but we understand that time is valuable and apologize for any inconvenience caused by the wait. We're always looking to improve efficiency, so please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 08, 2025

Dealership Rating
Employee Rating

100 de 100 Excelente lugar, Brillante, me encantó, muy satisfecha, contenta, lo aconsejo, buena at More

by YINETA945
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2025

Toyota of Hollywood FL responded

Su satisfacción es nuestra mayor recompensa! Gracis por elegir Toyota of Hollywood.

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