Toyota of Hollywood Service Department
Toyota of Hollywood Service Department at Toyota of Hollywood FL

Toyota of Hollywood Service Department

Service Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.3
2,407 Reviews
4.3

2,407 Reviews

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2407 Reviews of Toyota of Hollywood Service Department

July 23, 2025

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Employee Rating

Amazing customer service. Forever grateful for the help that was provided. He was very knowledgeable More

by WHITNEYLOUIS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Isiah

Jul 23, 2025

Toyota of Hollywood FL responded

Thanks for the awesome review of Toyota of Hollywood!

July 23, 2025

Dealership Rating
Employee Rating

The service was ok. .. Mr. Blaschke gave me two recommendations I needed for my car but never told why I needed them.. so I declined. My maintenance sign came on my dash More

by jazjr123
Service Price Transparency
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Recommend Dealer
No

July 23, 2025

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First service advisor gave me an unrealistic estimate of time. Iwe were called up to the desk to check out then we were told that 3 more people were there to check in ahead of me checking out. The first per More

by M.shiever
Service Price Transparency
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Recommend Dealer
No

July 23, 2025

Dealership Rating
Employee Rating

Este dealer se caracteriza por su puntualidad con los clientes y buena explicación de todos los pormenores More

by kenfong672001
Service Price Transparency
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Recommend Dealer
Yes
Jul 24, 2025

Toyota of Hollywood FL responded

Gracias por sus comentarios sobre nuestra puntualidad y transparencia en Toyota of Hollywood. Nos alegra contar con su preferencia!

July 22, 2025

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My experience was the worst thing that has ever happened to me in my life. - Lack of transparency - Not respecting the prices given in the estimate - Poor advice - Broken promises - Diagnosing and givi More

by ivaneh3
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Recommend Dealer
No

July 21, 2025

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Toyota of Hollywood has my full support. The service department and Drew Manning has provided excellent work in a time sensitive way. Thank you Drew Paul H More

by PAHCOAH
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Recommend Dealer
Yes
Jul 22, 2025

Toyota of Hollywood FL responded

Paul, we are thrilled that Drew and the team gave you such a positive and efficient experience! Thank you for trusting Toyota of Hollywood with your business.

July 21, 2025

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Employee Rating

Wonderful peeps, always informative and keep me posted on my vehicle. Always nice and patience. More

by HAMMEL1
Service Price Transparency
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Recommend Dealer
Yes
Jul 22, 2025

Toyota of Hollywood FL responded

Thank you for stopping by to share a positive review! We appreciate your business here at Toyota of Hollywood.

July 20, 2025

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Employee Rating

Location is very modern,well staffed. Workers are very courteous,attentive and try to attend to every issue you may encounter. More

by dwayne2575
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Recommend Dealer
Yes
Jul 22, 2025

Toyota of Hollywood FL responded

This feedback means the world to us, Dwayne! Thank you for choosing Toyota of Hollywood and for sharing your support of our team.

July 20, 2025

Dealership Rating
Employee Rating

It’s took 4 hours to get a battery change then he didn’t ask if I want a lift then I went back to address if my car finished he was and had my paper sitting there More

by STACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 21, 2025

Toyota of Hollywood FL responded

Stacy, I apologize for the long wait and lack of communication during your visit. We strive to provide timely service and it seems we fell short this time. Please feel free to reach out so we can address any remaining concerns you may have. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

July 20, 2025

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Employee Rating

I regret to inform you that the level of service I received from Claudia when I brought in my car for service was not satisfactory. I believe it is important to bring this to your attention so that th More

by JACQUELINEGARCIAG75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 21, 2025

Toyota of Hollywood FL responded

I'm sorry to hear about your experience with our service. We strive for excellence, and it's clear we fell short during your visit. Your feedback is invaluable in helping us improve, and I would like the opportunity to address this matter personally. Please feel free to reach out at your convenience. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

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