Toyota of Hollywood Service Department

The dealership and employees were wonderful. I had a good overall experience. I Will come back. I had a good overall experience. I Will come back. More

by ASHLEYDEWAL Verified Customer Verified Customer

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Today, I'm here to congratulate and thank Mr. Michael Jones, Assistant Service Manager of Toyota of Hollywood. Someone hit our passenger side rearview mirror, and it simply came off. My husband a Michael Jones, Assistant Service Manager of Toyota of Hollywood. Someone hit our passenger side rearview mirror, and it simply came off. My husband and I were afraid to try and reconnect it ourselves and risk breaking it, which is why we decided to go to Toyota. When my husband explained what had happened to Mr. Jones, he went above and beyond to help us. Thanks to him, we didn't need to buy a new mirror because, with his kindness and precision, he put the mirror back in place for us. I want to express my sincere gratitude to Mr. Jones. From now on, he will definitely be my go-to person whenever another problem arises. More

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They try to make you put more downpayment for the sales person to get a bonus. The first car I went to get literally broke down on me in 30 min of signing the paperwork. After that the car was deemed total person to get a bonus. The first car I went to get literally broke down on me in 30 min of signing the paperwork. After that the car was deemed totaled so they replaced it with another car that didn’t pass inspection and 2 cars later I got a Honda civic. The salesman that served me is a con artist. My first time at a dealership and was the worst experience I’ve ever had buying anything. Will never come back More

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Toyota of Hollywood service department need to better themselves definitely you need to improve on customer services they have drop the ball on that waiting 3:30 hours for and oil change and tire rotatio themselves definitely you need to improve on customer services they have drop the ball on that waiting 3:30 hours for and oil change and tire rotation is embarrassing to a dealership of your standards More

by VIVIANVZELAYA Verified Customer Verified Customer

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$69 for an oil change is ridiculous. The estimate for additional work also seems excessive. The employee was professional and courteous. The rating is based on the excessive cost for The estimate for additional work also seems excessive. The employee was professional and courteous. The rating is based on the excessive cost for maintenance. Text me with better prices soon. I am already looking elsewhere to get work done. Ty More

by fwildesoc82 Verified Customer Verified Customer

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Everything is excellent Everything is excellent, the staff that serves, the customer service is super good staff that serves, the customer service is super good More

by MARGIORYBRICENO76 Verified Customer Verified Customer

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The service was very punctual and excellent. The representatives were very cordial and friendly. The wait time was within normal limits. The representatives were very cordial and friendly. The wait time was within normal limits. More

by epincay1 Verified Customer Verified Customer

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The service agent never advised me of other things that my car needed, either in writing or over the phone my car needed, either in writing or over the phone More

by RHYANNLEE16 Verified Customer Verified Customer

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Service was excellent the wait time was great from the beginning till the end that's important to me. beginning till the end that's important to me. More

by Cassandra Screen Verified Customer Verified Customer

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I understand it’s a dealership and that they need and want their sales but overpricing for mechanical work and not accepting recalls isn’t acceptable. want their sales but overpricing for mechanical work and not accepting recalls isn’t acceptable. More

by JOHNBURKETT87 Verified Customer Verified Customer

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