Toyota of Hollywood Service Department
Toyota of Hollywood Service Department at Toyota of Hollywood FL

Toyota of Hollywood Service Department

Service Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.3
2,296 Reviews
4.3

2,296 Reviews

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2296 Reviews of Toyota of Hollywood Service Department

June 13, 2025

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Employee Rating

THANKS FOR YOUR VERY GOOD COSTUMER SERVICE, IT WAS FAST, THEY GAVE A RENT CAR WHILE THE ISSUE IN MY CAR WAS FIXED. More

by gustavolibrerosc
Service Price Transparency
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Recommend Dealer
Yes
Jun 13, 2025

Toyota of Hollywood FL responded

Gustavo, we're delighted to hear that our team at Toyota of Hollywood provided you with efficient service and a rental car during your visit. Thanks for the great feedback!

June 13, 2025

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The customer service was awesome. Michael Jones was my advisor a d he was amazing. More

by vdp505
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Recommend Dealer
Yes

Other Employees Tagged: Michael Jones

June 13, 2025

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Amazing people and environment super easy to get my new vehicle and everyone was friendly and coordinate. More

by CHRISTIANCONTRERAS1225
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Recommend Dealer
Yes
Jun 13, 2025

Toyota of Hollywood FL responded

We're delighted to hear that you had a smooth and friendly experience at Toyota of Hollywood! Thank you for sharing your positive feedback, and enjoy your new vehicle!

June 13, 2025

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Gotten a car I am able to afford and it will last . 2020 hands civic sport. More

by LGERMANY12
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Recommend Dealer
Yes
Jun 13, 2025

Toyota of Hollywood FL responded

Congrats on your new 2020 Honda Civic Sport and thank you for leaving Toyota of Hollywood a five-star review. Enjoy that ride for years to come!

June 13, 2025

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Best dealership ever, and David is an amazing advisor, the best one I ever had. Thank you for everything you always do for me and my car More

by dcgc03
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Recommend Dealer
Yes

Other Employees Tagged: David Silva

Jun 13, 2025

Toyota of Hollywood FL responded

We're delighted to hear that David provided you with exceptional service at Toyota of Hollywood! Thank you for your kind words and trust in us. We're here whenever you need assistance with your car!

June 12, 2025

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THIS is the WORST dealer "Toyota of Hollywood" NOT RECOMMENDED TO ANYONE. The worst customer service ever!- UNPROFESSIONAL people, Unethical people, no Idea of how to properly and respectfully treat c More

by RXL690
Service Price Transparency
Service Communication
Recommend Dealer
No
Jun 13, 2025

Toyota of Hollywood FL responded

It's disappointing to hear about your experience, and I apologize for any unprofessionalism you encountered. We strive to provide respectful and ethical service, so this feedback is concerning. If you're open to discussing further or have additional concerns, please reach out at your convenience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 12, 2025

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They try to make you put more downpayment for the sales person to get a bonus. The first car I went to get literally broke down on me in 30 min of signing the paperwork. After that the car was deemed total More

by Brrrrr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 13, 2025

Toyota of Hollywood FL responded

It's disheartening to hear about your experience. We strive for transparency and quality, and I'm sorry if we fell short during your visit. Please reach out if you'd like to discuss this further or have any unresolved issues; we're here to help make things right. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

June 12, 2025

Dealership Rating
Employee Rating

The collision center is a disaster place, the people are very RUDE and NASTY . I DO NOT RECOMMEND THIS DEALER TO ANYONE AND FOR ANYTHING. Not for buying, or selling, or service. More

by RXL690
Service Price Transparency
Service Communication
Recommend Dealer
No
Jun 13, 2025

Toyota of Hollywood FL responded

I'm sorry to hear about your experience with our collision center. We strive for courteous and professional service, so it's concerning to read this feedback. If you're open to discussing the details further, please reach out at your convenience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

Jun 12, 2025

RXL690 responded

This is a non recommended dealer- WORST CUSTOMER SERVICE EVER, UNPROFESSIONAL AND Incompetent people.

June 12, 2025

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Today, I'm here to congratulate and thank Mr. Michael Jones, Assistant Service Manager of Toyota of Hollywood. Someone hit our passenger side rearview mirror, and it simply came off. My husband a More

by ana novochadlo
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Recommend Dealer
Yes
Jun 12, 2025

Toyota of Hollywood FL responded

Ana, thank you for sharing your experience with Michae at Toyota of Hollywood! We're delighted to hear he was able to assist and provide such excellent service. We'll make sure he knows about your kind words!

June 12, 2025

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Employee Rating

Overall my experience with my service at Toyota of Hollywood was great. Sebastian, my service advisor was very knowledgeable, very customer service oriented and he helped me a lot through the entire p More

by Francisco V Mijares
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Service advisor Sebastian. He was awesome.

Jun 13, 2025

Toyota of Hollywood FL responded

Francisco, we're delighted to hear that Sebastian provided you with excellent service at Toyota of Hollywood. Thank you for sharing your positive experience!

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