Toyota of Hollywood Service Department
Toyota of Hollywood Service Department at Toyota of Hollywood FL

Toyota of Hollywood Service Department

Service Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.3
2,403 Reviews
4.3

2,403 Reviews

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2403 Reviews of Toyota of Hollywood Service Department

July 22, 2025

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Employee Rating

My experience was the worst thing that has ever happened to me in my life. - Lack of transparency - Not respecting the prices given in the estimate - Poor advice - Broken promises - Diagnosing and givi More

by ivaneh3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

July 21, 2025

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Employee Rating

Toyota of Hollywood has my full support. The service department and Drew Manning has provided excellent work in a time sensitive way. Thank you Drew Paul H More

by PAHCOAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Toyota of Hollywood FL responded

Paul, we are thrilled that Drew and the team gave you such a positive and efficient experience! Thank you for trusting Toyota of Hollywood with your business.

July 21, 2025

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Employee Rating

Wonderful peeps, always informative and keep me posted on my vehicle. Always nice and patience. More

by HAMMEL1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 22, 2025

Toyota of Hollywood FL responded

Thank you for stopping by to share a positive review! We appreciate your business here at Toyota of Hollywood.

July 20, 2025

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Employee Rating

Location is very modern,well staffed. Workers are very courteous,attentive and try to attend to every issue you may encounter. More

by dwayne2575
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Recommend Dealer
Yes
Jul 22, 2025

Toyota of Hollywood FL responded

This feedback means the world to us, Dwayne! Thank you for choosing Toyota of Hollywood and for sharing your support of our team.

July 20, 2025

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Employee Rating

It’s took 4 hours to get a battery change then he didn’t ask if I want a lift then I went back to address if my car finished he was and had my paper sitting there More

by STACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 21, 2025

Toyota of Hollywood FL responded

Stacy, I apologize for the long wait and lack of communication during your visit. We strive to provide timely service and it seems we fell short this time. Please feel free to reach out so we can address any remaining concerns you may have. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

July 20, 2025

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I regret to inform you that the level of service I received from Claudia when I brought in my car for service was not satisfactory. I believe it is important to bring this to your attention so that th More

by JACQUELINEGARCIAG75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 21, 2025

Toyota of Hollywood FL responded

I'm sorry to hear about your experience with our service. We strive for excellence, and it's clear we fell short during your visit. Your feedback is invaluable in helping us improve, and I would like the opportunity to address this matter personally. Please feel free to reach out at your convenience. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

July 18, 2025

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Employee Rating

Richard M, at Toyota of Hollywood was amazing with helping me to get my new car, the experience was so out of this world. I had so much problems with my old car and to get in my new car,it was so easy More

by Shelliannirving
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Finance Department, Showroom Sales , Richard M, Isaiah, Brian, Shawn, Manoel

Jul 21, 2025

Toyota of Hollywood FL responded

Shellian, thank you for taking the time to recommend Richard and the team! It was a pleasure to assist you here at Toyota of Hollywood and we hope to see you again down the road. Enjoy your new car!

July 18, 2025

Dealership Rating
Employee Rating

Mi opinión es pésima, no voy a desir por aqui lo q me paso por ética, pero fue la peor experiencia.saludos y bendiciones. More

by Mayelin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 22, 2025

Toyota of Hollywood FL responded

Lamento mucho escuchar que tuvo una experiencia negativa, Mayelin. Nos gustaría entender más sobre lo sucedido y ver cómo podemos ayudarle. Si está dispuesta a compartir los detalles, por favor contáctenos directamente cuando pueda. Gracias, Diana Graterol - Customer Relations Manager - 954-743-3551

July 17, 2025

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Everyone was great the only thing was the wait time but we understand that they deal with a lot of cars More

by MARLENE14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2025

Toyota of Hollywood FL responded

Thank you for your patience and your confidence in our work, Marlene! We are happy to hear that you had a positive overall service experience, and we hope to welcome you back to Toyota of Hollywood in the future.

July 17, 2025

Dealership Rating
Employee Rating

Best confiable amables expertos yo amo Toyota me dolía no encontraba mi verde 💚💚💚 feliz yo no me voy de ahí nunca More

by lazaralom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2025

Toyota of Hollywood FL responded

Estamos encantados de haber podido ayudarlo a asegurarse de que su Toyota esté seguro para la carretera. Gracias por su negocio y por tomarse el tiempo de compartir su experiencia!

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