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Toyota of Hollywood Service Department
Toyota of Hollywood Service Department at Toyota of Hollywood FL

Toyota of Hollywood Service Department

Service Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.3
2,485 Reviews
4.3

2,485 Reviews

Write a Review

2485 Reviews of Toyota of Hollywood Service Department

September 23, 2025

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Employee Rating

Everything they rotate my tires they always forget to put the cap on for the air. 2 is missing i have special ones bought. More

by trivey2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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September 23, 2025

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No cumplen con lo que prometen tres veces el carro al taller y no lo quieren cambiar More

by Alejandro
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales

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September 22, 2025

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Terrible oil change service and paperwork filled with critical errors. My car is still at the dealership. More

by Mikhail
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 23, 2025

Toyota of Hollywood FL responded

Mikhail, I'm truly sorry to hear about the issues you experienced with our oil change service and paperwork. This is not the level of service we aim to provide, and I understand how frustrating it must be to have your car still at the dealership. We'd like to get this sorted out for you as soon as possible. Please reach out to me so we can address these concerns immediately. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

Sep 23, 2025

Mikhail responded

Please reach me by email to continue

September 22, 2025

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Employee Rating

Good service and professional staff the apoitmen time was good and the wait time not for to long More

by YURIBEC442
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2025

Toyota of Hollywood FL responded

It’s wonderful to read your kind comments about our team, Yuri! Thanks for choosing Toyota of Hollywood, and we hope to see you again soon. Safe travels.

September 21, 2025

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Employee Rating

Felicitaciones a todos los involucrados en el proceso, maravillosos empleados capacitados, increíble experiencia ,sin lo mejor !!! More

by ROMANCAMERLINGO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales , Alberto

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September 21, 2025

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Employee Rating

I can’t recommend Andria enough! She is the reason my two service visits this week were so seamless and pleasant. More

by MARYVITES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andris

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Sep 23, 2025

Toyota of Hollywood FL responded

Thank you so much for the wonderful feedback of Andria and our team, Mary. It means the world to us! See you next time at Toyota of Hollywood!

September 21, 2025

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Employee Rating

Toyota of Hollywood is number one time and my family, Bryan Singleterry is my service Adviser the best, Sandra Molina and her staff are amazing on the car sales department. More

by Saomellan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandra Molina, Finance Department, Showroom Sales , Bryant Singleterry

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Sep 23, 2025

Toyota of Hollywood FL responded

Thank you for making Toyota of Hollywood your top choice! We are grateful for your loyalty and will be sure to pass your kudos along to Bryan, Sandra, and the team. We look forward to serving you and your family again in the future!

September 20, 2025

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Employee Rating

Dedicated service professionals. They did everything possible to solve the problems of an old car. More

by ronatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2025

Toyota of Hollywood FL responded

It was our pleasure to assist you. Thank you from all of us here at Toyota of Hollywood!

September 19, 2025

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Employee Rating

Even tho I had appointment for service I still had to wait for next day for my car pick up More

by Mian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 22, 2025

Toyota of Hollywood FL responded

We apologize for the unsatisfactory wait time. This is not the efficient service that we are dedicated to providing for our customers. If I can be of any assistance, please reach out to me. Diana Graterol - Customer Relations Manager - 954-743-3551

September 19, 2025

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Employee Rating

Andris, my service Mgr is fantastic. She is the best employee Toyota has in my opinion. More

by gwingee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andris Prado

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Sep 22, 2025

Toyota of Hollywood FL responded

There is nothing better than a great review. We love to hear you were in great hands with Andris. Thanks for giving Toyota of Hollywood your business, Gwingee!

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