Toyota of Hollywood Service Department
Toyota of Hollywood Service Department at Toyota of Hollywood FL

Toyota of Hollywood Service Department

Service Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.3
2,510 Reviews
4.3

2,510 Reviews

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2510 Reviews of Toyota of Hollywood Service Department

October 09, 2025

Dealership Rating
Employee Rating

The service manager was unattractive. He didn't do a post service consultation and made me feel unimportant. I had to ask another manager to explain the results of the service. Will not g More

by sjayny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 08, 2025

Dealership Rating
Employee Rating

Well run. Forgot about being able to uber round trip during Svc Helpful Svc person More

by pmisc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Toyota of Hollywood FL responded

Thanks for choosing Toyota of Hollywood! We are glad to hear that we have provided helpful service.

October 07, 2025

Dealership Rating
Employee Rating

Very respectful and knowledgeable of the clients vehicle needs. Extremely accommodating to my time available for my vehicle maintenance Great job More

by Sam
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 07, 2025

Toyota of Hollywood FL responded

Hi Sam, we’re happy to hear you found our team so supportive during your experience here at Toyota of Hollywood. Thanks for sharing!

October 07, 2025

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Employee Rating

Exceptional service from my customer service rep. Love the amenities while waiting. They are up front with their costs. More

by etheiney
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Andris Prado

Oct 07, 2025

Toyota of Hollywood FL responded

We're delighted to hear about your positive experience with our team! We hope to welcome you back for all of your future automotive needs here at Toyota of Hollywood.

October 06, 2025

Dealership Rating
Employee Rating

Excelente servicio! Sebastian fue muy profesional y eficiente con todo lo que necesitaba para mi carro. Gracias! More

by ricardomatute23
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2025

Toyota of Hollywood FL responded

Nos alegra saber que Sebastián le brindó un servicio tan profesional y eficiente. Gracias por elegir Toyota of Hollywood y compartir su comentario de cinco estrellas!

October 06, 2025

Dealership Rating
Employee Rating

I was charged $71 for a tire balance service that I did not request. Was only suppose to charged for alignment, oil change, and tire rotation. More

by Sean James
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Isaiah Olajoyegbe

Oct 07, 2025

Toyota of Hollywood FL responded

Sean, I'm really sorry to hear about the unexpected charge. We aim for transparency and clarity in all our services, so this is concerning. Let's get this sorted out – please give me a call when you can. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

October 06, 2025

Dealership Rating
Employee Rating

Service was good but I made an appointment and still had to wait 3 hours to get my car back. I spent 40 minutes in a line for someone to get my details, so I feel making an appointment wasn't worth it More

by stephy.25
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 06, 2025

Toyota of Hollywood FL responded

We're glad you found the service to be adequate, but we apologize for the wait time and any inconvenience caused. It's important to us that our appointment system helps save you time, so this feedback is valuable. If there's anything else you'd like to discuss, please give me a call. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

October 06, 2025

Dealership Rating
Employee Rating

They were very informative and professional. They communicated well and completed the work quickly. I am very satisfied More

by robteri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

Toyota of Hollywood FL responded

Thank you for sharing your feedback, Robteri! We are thrilled to hear that you had a great experience with our team. Thanks for choosing Toyota of Hollywood and we hope to see you again!

October 05, 2025

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Employee Rating

I love the services thank You Toyota of Hollywood ! !! And thanks to Brandon Silvestre For the attention !! More

by PAULINADELANCE18
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Silvestre

Oct 06, 2025

Toyota of Hollywood FL responded

We’re happy to hear that you love our services, Paulina! Thank you for choosing Toyota of Hollywood and for sharing your appreciation for Brandon and the team. See you next time!

October 04, 2025

Dealership Rating
Employee Rating

Daniel was awesome! Welcomed us so well,took us through the options outside in the heat. He was so patient and very kind. Professional with excellent customer service! V More

by njeshnicholas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Showroom Sales

Oct 06, 2025

Toyota of Hollywood FL responded

We’re so glad Daniel made your visit so positive! Thank you for choosing Toyota of Hollywood and for sharing your experience. We look forward to helping you again in the future!

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