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Toyota of Hollywood Service Department

Overview Reviews (2818)

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Toyota of Hollywood Service Department

Toyota of Hollywood Service Department | Page 77

Service Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.2

2,818 Reviews

Overview Reviews (2818)

4.2

2,818 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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2818 Reviews of Toyota of Hollywood Service Department

March 22, 2025

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Employee Rating

The showroom is spacious clean. Agent took the information in a short amount of time in a friendly manner. Agent took the information in a short amount of time in a friendly manner. More

by Mariana

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 24, 2025 -

Toyota of Hollywood FL responded

Mariana, we're delighted to hear you had a positive experience at Toyota of Hollywood! Our team is always here to make the process smooth and enjoyable. Thanks for sharing your feedback!

March 22, 2025

Dealership Rating

Employee Rating

Terrific, great service and personal care and help. They all were wonderful people and knowledgeable about the car and services. They all were wonderful people and knowledgeable about the car and services. More

by jlstockdale

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales

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Mar 24, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team at Toyota of Hollywood provided terrific service and personal care. We appreciate your support and look forward to assisting you in the future!

March 22, 2025

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Employee Rating

Sandra Molina and her team are the best! Made the process very easy for me. Made the process very easy for me. More

by Lindaw

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales

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Mar 24, 2025 -

Toyota of Hollywood FL responded

Thank you for reviewing Sandra and Toyota of Hollywood! It was so kind of you to share your experience, Linda.

March 22, 2025

Dealership Rating

Employee Rating

Me entregaron el carro sucio y con la luz de las llantas prendida. Esperaba mucho más del servicio prendida. Esperaba mucho más del servicio More

by heidicarols78

Verified Customer

Recommend Dealer

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Mar 24, 2025 -

Toyota of Hollywood FL responded

Heidi, nos disculpamos si nuestro servicio no cumplió con las expectativas. El equipo se esfuerza por ofrecer una atención al detalle de excelente calidad, por lo que me gustaría escuchar los detalles de su experiencia si este no fue el caso. No dude en contactarme. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

March 22, 2025

Dealership Rating

Employee Rating

My first car that i got didn't even have for a week say 2 days and the tire came off on my way back to the dealership. Then the car I got is not what I wanted. When I got.the car my belongings were not in th days and the tire came off on my way back to the dealership. Then the car I got is not what I wanted. When I got.the car my belongings were not in there and me and the sell rep which she was awesome took my things out the first car to the one they gave. On top of the payments were more then the first car didn't like that. This was my worst experience ever. To be my first time getting a car More

by Shaunie754

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Showroom Sales

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Mar 24, 2025 -

Toyota of Hollywood FL responded

I'm sorry to hear about the complications with your purchase. It seems like there were some miscommunications during the process, and we would appreciate the opportunity to address your concerns. Please reach out directly so we can discuss further and improve your experience moving forward. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

March 22, 2025

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Employee Rating

staff is very attentive,My service technician is very good with me He listen and make me feel important,I appreciate his passion he shows toward me as a customer good with me He listen and make me feel important,I appreciate his passion he shows toward me as a customer More

by RJOHNS9304

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 24, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear that our team at Toyota of Hollywood made you feel valued and well taken care of. Your appreciation for your service technician's attentiveness means a lot to us, and we'll be sure to share your kind words with the team!

March 22, 2025

Dealership Rating

Employee Rating

Professional and great costumer service sums it up! Quality service with attention to the customers concerns Quality service with attention to the customers concerns More

by David N.

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Metts, Sonny Julio Alonso, Denys, & Dalton P.

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Mar 24, 2025 -

Toyota of Hollywood FL responded

David, we're delighted to hear that you appreciated the professional and attentive service at Toyota of Hollywood. Thank you for sharing your experience with us!

March 21, 2025

Dealership Rating

Employee Rating

Calidad y eficiwncia. Muy rapidos en todo los servicios que ptestan. Exceptionally personas muy professionals y responsablrs Muy rapidos en todo los servicios que ptestan. Exceptionally personas muy professionals y responsablrs More

by ROMERBLADI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales

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Mar 21, 2025 -

Toyota of Hollywood FL responded

Gracias por sus comentarios. Me alegra saber que aprecia la rapidez y profesionalismo de nuestro equipo. Dado su calificación de 3 estrellas, no dude en contactarme si tiene alguna otra pregunta o inquietud. - Shawn Jones - Customer Relations Manager - (954) 893-4660

March 20, 2025

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Employee Rating

A very friendly place, a lot of good and professional people. Jaimar,she is the best. Thanks. people. Jaimar,she is the best. Thanks. More

by britevelio

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales

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Mar 21, 2025 -

Toyota of Hollywood FL responded

We are glad to hear that Jaimar and the Toyota of Hollywood team have provided excellent service. Thank you for your support!

March 20, 2025

Dealership Rating

Employee Rating

Todo fue excelente muy buena comunicación y me facilitaron todo para obtener mi nuevo vehículo facilitaron todo para obtener mi nuevo vehículo More

by robertconeo2024

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department, Showroom Sales

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Mar 21, 2025 -

Toyota of Hollywood FL responded

Felicidades por su nuevo vehículo de Toyota of Hollywood, Robert! Gracias por las 5 estrellas. Lo apreciamos mucho!