Toyota of Hollywood Service Department | Page 87
Service Department
Toyota of Hollywood FL
1841 N State Rd 7
Hollywood, FL 33021
2,818 Reviews
Write a Review2818 Reviews of Toyota of Hollywood Service Department
February 19, 2025
My whole experience at Toyota of Hollywood was great. My service advisor Isaiah is kind, honest, helpful & patient. He does Not try to sell you services that you do Not need. I live in Tamarac & h My service advisor Isaiah is kind, honest, helpful & patient. He does Not try to sell you services that you do Not need. I live in Tamarac & have Toyota dealerships closer to me, but travel to Hollywood Toyota due to the great service I get here More
February 19, 2025
It all started when I arrived at 7:30, I was sent to the service advisor Jorge, which already had a customer that he was talking to, as I waited for him to finish with that customer I noticed that there was service advisor Jorge, which already had a customer that he was talking to, as I waited for him to finish with that customer I noticed that there was other service advisors they had no clients at all, after waiting for about 15 minutes I decided to go up to another service advisor and ask if they could help me out because it seemed that my service advisor was going to be busy with the customer that he was with. He to took care of me. I was also told that my car was going to take about an hour and a half for it to be complete in actuality. It took two and half hours and to finalize it when Jorge called me and told me that my car was ready. He gave me all my paperwork which he was very polite and that his job well mannered and as I receive my paperwork, I gave it to one of the team members that were outside so they could get my car, I waited about 15 to 20 minutes because when somebody finally decided to call my name, they brought out a blue 4 Runner We’re one of the ladies tells me your car’s been here for 15 minutes and then I explained to her that I actually have a red Camry that I really didn’t understand. How that can be a mixup. Long story short this is the second service I’ve ever had for my vehicle and comparing you guys to another dealership. It was literally night and day. I think I’d rather drive farther to another dealership and get better service than the one that I received here. More
February 18, 2025
We find this dealer very convenient because of its location, the set up which is vast and comfortable plus their professional staff which always offers the assistance needed it with a pleasant disposi location, the set up which is vast and comfortable plus their professional staff which always offers the assistance needed it with a pleasant disposition. Thanks More
February 17, 2025
Try to get in contact with them many times. Ask questions. Nobody picks up the phone. Got hung up on between five and six times at one point. Trying to get through to somebody. When I did they Ask questions. Nobody picks up the phone. Got hung up on between five and six times at one point. Trying to get through to somebody. When I did they didn't really give a s*** excuse my language and went down to the dealership and they basically gave me the same xx and all I'm trying to do is get my car registered. They're going to tell me it's taking 6 weeks. I could have got my place the next day. I don't know what they're doing but I ain't happy with them this post More
Other Employees Tagged: Adin Acevedo, Richard Jean-Louis, Sandra Molina, Finance Department
February 17, 2025
As a woman, especially with social anxiety. I thought I would have a hard time since my partner was not there with me. I feel awkward letting people know so I try my best to get by. I had t I thought I would have a hard time since my partner was not there with me. I feel awkward letting people know so I try my best to get by. I had the pleasure of receiving assistance from Danny M at the Toyota of Hollywood, FL. I already made the appointment prior for maintenance. I stayed in the lobby for about 2.3 hours. All service workers involved were kind and did a great job. I'm someone who takes care of their items so I definitely would like the same treatment for my items. I'll be returning in a few months to see Danny as the advisor. More
Other Employees Tagged: Danny Metts

