Toyota of Hollywood Service Department
Toyota of Hollywood Service Department at Toyota of Hollywood FL

Toyota of Hollywood Service Department | Page 88

Service Department

Toyota of Hollywood FL

1841 N State Rd 7
Hollywood, FL 33021

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4.2
2,818 Reviews
4.2

2,818 Reviews

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2818 Reviews of Toyota of Hollywood Service Department

February 16, 2025

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Employee Rating

Service is great but I always know that they’re going to try and sell me something I don’t need. I had 1 flat tire and had a recent alignment and oil change, but they tried to sell me 4 tires and an alignme More

by Jaz
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 18, 2025

Toyota of Hollywood FL responded

Jaz, thank you for sharing your experience with us. We strive to provide honest and transparent service, so it's concerning to hear about the upselling during your visit. Your feedback is valuable as we work on improving our approach. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

February 16, 2025

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Every time I go there the costumer service is very poor they acted like they are doing me a favor Call center hanged up my calls multiple times I had the worse experience More

by GGAMARRA81
Service Price Transparency
Workmanship
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Recommend Dealer
No
Feb 18, 2025

Toyota of Hollywood FL responded

I'm sorry to hear about your experience with our customer service. We strive for excellence and it's clear we fell short during your visits. Please reach out so we can address these concerns directly and work towards a better experience in the future. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

February 16, 2025

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Toyota Hollywood un equipo de trabajo muy atento y te ayuda mucho a conseguir el mejor carro y que salgas contento More

by tjasiel93
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Recommend Dealer
Yes
Feb 17, 2025

Toyota of Hollywood FL responded

Gracias por compartir su experiencia positiva con el equipo de Toyota of Hollywood. Nos alegra saber que le ayudaron a encontrar el mejor carro y ha salido contento de nuestro concesionario. Apreciamos mucho su apoyo!

February 15, 2025

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Service Department really dropped the ball today. I was told my car was ready to be picked up at 1pm. I went to service, paid my bill and waited outside almost 2 hours for my car. When my assitant se More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 18, 2025

Toyota of Hollywood FL responded

Danny, I'm truly sorry to hear about your experience with the service department. Waiting for two hours after being told your car was ready is unacceptable and not reflective of our standards. I appreciate you mentioning Jaroslav's efforts, and I'd like to address this issue further if you're open to it. Please feel free to reach out at your convenience so we can make things right. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

February 14, 2025

Dealership Rating
Employee Rating

It has a comfortable place to be while waiting for your vehicle, awesome customer service! Highly recommended, great job Toyota f Hollywood. More

by Mr.Browns.
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Isaiah Olajoyegbe

Feb 17, 2025

Toyota of Hollywood FL responded

Mr. Browns, thank you for recommending us! We're delighted to hear that our customer service and waiting area met your expectations at Toyota of Hollywood. We appreciate your support!

February 14, 2025

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Employee Rating

The service manager Dan Metts is a great asset to your company he goes above and beyond. I am so glad I found this dealership to take care of my Toyota. I've been to other dealerships that were very poorl More

by RNAILER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Metts

Feb 14, 2025

Toyota of Hollywood FL responded

We're delighted to hear that Dan Metts and the team at Toyota of Hollywood have exceeded your expectations! It's wonderful knowing you've found a dealership you trust. Thank you for choosing us, and we look forward to serving all your future needs!

February 13, 2025

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Employee Rating

Very good ambience. Beatrice, Carlota, and Karolin were all very nice. Their help was appreciated. More

by saadindassum
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Feb 14, 2025

Toyota of Hollywood FL responded

We appreciate your business and your review of Beatrice, Carlota, and Karolin! Thanks from the Toyota of Hollywood Team!

February 13, 2025

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This's my second time I'm always happy to choose toyota 🫶♥️♥️ i love it More

by manouchecaeugene11
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 14, 2025

Toyota of Hollywood FL responded

Thank you for your confidence in Toyota of Hollywood, and for your business. We are grateful to have you as a customer!

February 13, 2025

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Excellent! I received a good service They help me with the inspection for my tires and oil! More

by MARLON.BANEGAS
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Recommend Dealer
Yes
Feb 13, 2025

Toyota of Hollywood FL responded

Marlon, thanks for stopping in at Toyota of Hollywood for service! We are happy to hear that your vehicle is running smoothly. See you down the road!

February 13, 2025

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Employee Rating

Good experience and service. Afford vehicles that are safe and proficient. Toyota Hollywood is the place to get your next car! More

by latoyacoley1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Toyota of Hollywood FL responded

Latoya, we're delighted to hear you had a good experience with us at Toyota of Hollywood! Thanks for recommending us as the place to get your next car. Safe driving ahead!

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