Traci Horn

Outstanding service department. They take the time to visit with you to understand the issues with your vehicle and determine best path for repair to ensure your satisfaction. The They take the time to visit with you to understand the issues with your vehicle and determine best path for repair to ensure your satisfaction. Their service department is the reason we purchased a second Genesis. More

by OLTEANBILL Verified Customer Verified Customer

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My car was in your shop for 67 days. I picked ot up and drove 21 miles only to have one of the same problems that you were to repair. This is totally unacceptable! I picked ot up and drove 21 miles only to have one of the same problems that you were to repair. This is totally unacceptable! More

by thecommish3 Verified Customer Verified Customer

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Prompt. Very courteous and kept me apprised of status Courtesy vehicle was clean and easy Very courteous and kept me apprised of status Courtesy vehicle was clean and easy More

by tjkemp Verified Customer Verified Customer

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aaron is a great person to work with. he's always very thorough and friendly. Great place to come he's always very thorough and friendly. Great place to come More

by Kbrewer1 Verified Customer Verified Customer

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The young lady who scheduled my appointment said noon on Friday would be good to come. I questioned her because it was a larger appointment checking everything and I anticipated needing new tires. They we Friday would be good to come. I questioned her because it was a larger appointment checking everything and I anticipated needing new tires. They were not ready for me. They didn’t have a rental car reserved but they quickly got one ready. A very nice man named Wyatt helped. They thought they had tires in stock but they came from another location. I didn’t get my car back until about 3 the next day. All in all the mechanics and Wyatt did great. More

by alice13 Verified Customer Verified Customer

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1st time having routine maintenance since owning my genesis. It was easy to make an appointment, I chose to drop it off this time. A car was ready for me to take and maintenance was done quickly. genesis. It was easy to make an appointment, I chose to drop it off this time. A car was ready for me to take and maintenance was done quickly. More

by rktgjf Verified Customer Verified Customer

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Very efficient, they took my car at the appointment time. Clean and personable employees. No hassles whatsoever. Clean and personable employees. No hassles whatsoever. More

by mbrewington09 Verified Customer Verified Customer

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Had a great experienced taking my car at Edmond. The service department was very respectful and professional The service department was very respectful and professional More

by dante.gilbuena Verified Customer Verified Customer

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the service team is excellent in keeping me updated and explaining the needs of my car. explaining the needs of my car. More

by mikek Verified Customer Verified Customer

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Great service from the beginning, middle and ending of sales process. Very professional with take care of the customer first and foremost always sales process. Very professional with take care of the customer first and foremost always More

by bobbiehouse84 Verified Customer Verified Customer

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