Genesis of Edmond

I have lived in multiple cities and have worked with more than one Genesis dealership. I purchased the car two years ago based on the excellent service Genesis is supposed to offer (which includes the valet service). I'm extremely disappointed in the service provided. Had my vehicle serviced and never received feedback or a call to describe what was wrong. Scheduling service is fairly easy. However, the communication back on the repairs is less than ideal.

Was truly exceptional. Found the car online, had great emails and texts with Sam, showed up to test drive the car, discussed price and I put the finance dept in touch with my bank and was in and out in 10 minutes. Returned to close the transaction a few days later and the car was ready, detailed and was again in and out in 10 minutes. Great service

Sam, Brian, and George were outstanding when covering all aspects of our purchase. They were extremely professional and pleasant. There were no games, just good honest business dealings. Every part of our purchase was straight forward. I will definitely recommend Edmond Hyundai/Genesis for all purchases.

The service team was very accommodating and responsive to my service needs and change in schedule.

I gave them 5 stars on my first review. This was before I got the car delivered to me. When I received the car it was completely dirty. Never cleaned it at all, probably because it has to be hand washed. I’ve since washed the car myself and noticed several paint issues. I’ve reached out to the dealership several times and everyone is always busy and never calls back.

Service was excellent. They offered to pick up my Genesis and deliver it back to my home while I was out of town. Very nice!

Great customer service. Tray was very attentive from the first call to my arrival from El Paso, Tx. I would recommend this dealership to others.

Bought our car via internet after an extensive search of dealer inventories located within 1000 miles of our home. Edmond Genesis had the exact car we wanted at a good price. We flew to Oklahoma and our salesman (Sam) picked us up at our downtown OKC hotel. Alex and Neko had the documents mostly prepared when we arrived so the paperwork went smoothly and we got on the road quickly for our drive home. I've bought many cars online over the years, and this was among the best experiences.

Great service from Brandon D. Efficient Knowledgeable Answered all questions and did whatever he said on time with a smile. Great to work with Enjoyed the experience

Our experience was great. Jordan Morgan,our salesperson,was very knowledgeable and courteous. He made the purchase of our new Genesis G70 Sport go well.