Tracy Cataract | Page 29
Service Advisor
Hudson Chrysler Dodge Jeep Ram
1200 Carmichael Rd
Hudson, WI 54016
Dealership Experience
11 yrs
Industry Experience
22 yrs, 3 mos
Languages Spoken
English
332 Reviews
Write a Review332 Reviews of Tracy Cataract
September 26, 2020
Respectful of my time, clearly focused to customer needs. All needed COVID-19 precautions in place for myself and Staff. The opportunity for my continued use of Hudson Jeep is assured. All needed COVID-19 precautions in place for myself and Staff. The opportunity for my continued use of Hudson Jeep is assured. More
Other Employees Tagged: Mackenzie Smebak , Jorge Velez
September 26, 2020
Tracy handled my oil change and additional warranty work perfectly. Great communication and fast turn around. The loaner vehicle was perfect. I will highly recommend, Thanks perfectly. Great communication and fast turn around. The loaner vehicle was perfect. I will highly recommend, Thanks More
Other Employees Tagged: Mackenzie Smebak , Jorge Velez
September 22, 2020
I had an issue with replacing the fog light bulb in my vehicle. They got me in in a matter of minutes and it was fixed. Thanks again for the great service. vehicle. They got me in in a matter of minutes and it was fixed. Thanks again for the great service. More
Other Employees Tagged: Jorge Velez
September 18, 2020
Service writers are fantastic!! Mackenzie does a great job keeping you informed on the progress of your vehicle and is very knowledgeable. But the last 2 times i've received my truck back with grease all job keeping you informed on the progress of your vehicle and is very knowledgeable. But the last 2 times i've received my truck back with grease all over the fenders, grease on my center console and my engine compartment a total mess. More
Other Employees Tagged: Elizabeth (Betsy) Triebold, Mackenzie Smebak
September 17, 2020
Was very pleasant, quick and efficient. These surveys Was very pleasant, quick and efficient. These surveys are the annoying part, especially when I need 25 words, which I see you can't repeat them. S Was very pleasant, quick and efficient. These surveys are the annoying part, especially when I need 25 words, which I see you can't repeat them. Stupid! More
Other Employees Tagged: Mackenzie Smebak , Jorge Velez
September 14, 2020
I had been in auto business for 40-years, 10 as service manager and 30 as salesman and sales manager, so I look at dealership through a critical eye. Since moving to River Falls, five years ago, Hudson Ch manager and 30 as salesman and sales manager, so I look at dealership through a critical eye. Since moving to River Falls, five years ago, Hudson Chrysler has serviced my vehicles and the people I have interacted with have been very good. I have not had anything serious that has needed to be done with the exception of a start/stop issue on my Jeep Cherokee. That problem was fixed but I had to go back because it was still not right, in my eyes. The problem was not the repair but the lack of knowing it would take a couple days to charge and learn. The service managers were very accommodating through that little incident. The service people should have explained that to me BUT it is an issue that is not very common and I don't think that part was known to the particular service manager. Now he knows... More
Other Employees Tagged: Jorge Velez
September 10, 2020
Having a dealer you can trust to keep on top of your vehicle’s service needs is great and for them to also provide quality service is even better. Great job. vehicle’s service needs is great and for them to also provide quality service is even better. Great job. More
September 10, 2020
Very pleasant experience! Tracy Cataract does a great job and is very knowledgeable and helpful. And this twenty five word minimum is ridiculous as it makes you go on and on.... job and is very knowledgeable and helpful. And this twenty five word minimum is ridiculous as it makes you go on and on.... More
Other Employees Tagged: Mackenzie Smebak
September 10, 2020
Simply the best. They are there to help you in any way they can. Quick check-in and the work is done right the first time. they can. Quick check-in and the work is done right the first time. More
Other Employees Tagged: Mackenzie Smebak , Jorge Velez
September 08, 2020
Tracy Cataract went out of her way to make sure my visit went very well every thing was great every body was just wonderful and kind went very well every thing was great every body was just wonderful and kind More
Other Employees Tagged: Elizabeth (Betsy) Triebold , Jorge Velez
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