Tracy Myers | Page 5

Lied to me on the phone!! I had heard mixed reviews on this dealership , but because the owner was quick to reply to people I decided to fill out an application online and wait I had heard mixed reviews on this dealership , but because the owner was quick to reply to people I decided to fill out an application online and wait for a call. ( and wait I did ) . I finally got a call from Rhonda, she started with my very basic info. and then told me i qualified for the sale they were having and with our income we were preaproved to work with a couple of their leanders .After speaking only for a few minutes she says she will call back Fri. to make an appointment for Sat. Sure enough she called Fri. ,so I tell her I had some concerns after reading reviews. Instantly she tells me that she never said I was preaproved for anything and continuedo to argue this fact with me . So I tell her that I can't believe she was basically calling me a lier and I hadn't even made it through the door yet.So I hung up on her and called the owner so called direct # . Here I am almost a week later and no response . This place is a joke . DON'T WASTE ANY TIME ON THEM....I wish I hadn't. ... More

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The Best Customer Service I was in the market for a Nissan 370Z and I decided to goto Tracy and his team. For over a week they were looking for me for the exact car I wanted. T I was in the market for a Nissan 370Z and I decided to goto Tracy and his team. For over a week they were looking for me for the exact car I wanted. They called me daily with updates which I found to be very impressive. I called them after a week as I found a brand new one at a great price that I couldn't turn down, without hesitation Tracy and his team told me that I should take advantage of that deal and if they could help me with it in any way I should call them. I ended up getting the brand new car at the advice of Tracy, I was so blown away by this service as they could have told me not to do that and they had a better deal for me. This was the best customer service that I have ever had while looking for a car. In a year I will be looking to add a SUV and I will be buying from Tracy and his amazing team. I highly recommend anyone that is looking for a car to go here you wont regret it. More

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Easy! It was so EASY purching my 2015 Nissan Altima. Everyone is very friendly. I'm a first time buyer, and they understood that and took great care of me. It was so EASY purching my 2015 Nissan Altima. Everyone is very friendly. I'm a first time buyer, and they understood that and took great care of me. They worked hard to get me the vehicle I wanted, and the payment to fit my budget. It wasn't about selling me a car, it was about putting me into a safe vehicle that I love and me being able to Financially affording it. I had a wonderful experience. More

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Amazing!!! Wonderful service!!! Fast and courteous!! Will definitely recommend them to anyone buying a car. They were patient and met all my needs! Frank Myers w Wonderful service!!! Fast and courteous!! Will definitely recommend them to anyone buying a car. They were patient and met all my needs! Frank Myers where everybody rides!!! Thanks a ton guys!!! More

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Outstanding !!!!!!!!! When other car dealers say no to you like they did me , Then you need to go to Frank Myers Auto , They will say yes !! When other car dealers say no to you like they did me , Then you need to go to Frank Myers Auto , They will say yes !! More

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Service department cannot fix your car I bought my F250 in May had to take it to the service department back August for a small leak on transmission and rear and had a leak and and the I bought my F250 in May had to take it to the service department back August for a small leak on transmission and rear and had a leak and and the wrench light would come on when I'm towing my camp at first they told me I had no warranty then they found the warranty covered it all under warranty but they had it for three weeks and didn't fix the wrench light told me it was the turbo needed to be replaced then it was the power band and the transmission oh what you know it's a vacuum hose off the turbo problem fixed so they said they damage my door why my truck on lift said they would fix it and use touch up Touch up paint talk to Tracy about this he told me he would talk to everybody that was involved and to call him in his direct number the next day at 10 AM call in the next day never return my calls I would not recommend their service department to fix any bodys car because they do not know what they are doing end up just trying to get more money out of you and that's what they did to me so buyer beware More

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Great Service A big shout out to Tracy Myers Brian Hawks and the entire team at the Frank Myers Auto Maxx Service Center. I had been quoted nearly $800 for repairs A big shout out to Tracy Myers Brian Hawks and the entire team at the Frank Myers Auto Maxx Service Center. I had been quoted nearly $800 for repairs on my car. Tracy's team did the work for less than half. Why? Not because they were cheap, but because they were honest and only did the work I needed done. I appreciate them treating people right. It's why they're the best in town. More

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Absolutely wonderful I presented to the folks exactly where I was and what we were looking to buy. We were never rushed or pressured in any way. We took several test drive I presented to the folks exactly where I was and what we were looking to buy. We were never rushed or pressured in any way. We took several test drives and completely satisfied! More

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Best car buying experience. Thank you to everyone there at Frank Myers Auto Maxx for helping my wife and I find a new car. Very professional, helpful and an all around great grou Thank you to everyone there at Frank Myers Auto Maxx for helping my wife and I find a new car. Very professional, helpful and an all around great group of people. Highly recommend this place if you are in need of a new, used car.. More

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POOR CUSTOMER SERVICE AFTER YOU PURCHASE I bought a Chrysler 200 2013 back in February. Chris was an awesome sales person. 2 days after I bought the car the breaks were squeaking. I took it I bought a Chrysler 200 2013 back in February. Chris was an awesome sales person. 2 days after I bought the car the breaks were squeaking. I took it back and the auto shop said they were fine. Well it continued so my husband took it back a week later and they said they needed to. Be replaced and they would go halve . My husband also told them the car was hesitating and jerking a lot. They checked it and said it was fine. Well the car is still doing it and my breaks are still very very very squeaky. Oh we did pay half on th . Back breaks. I don't think we should of had to and I don't think the car runs right at al . I'm not happy wit . My purchase at all!!!!! OK so Tracy contacted me to make things right!!!!! Well..... He didn't my breaks are terrible and I know it ......STAY AWAY FROM THIS PLACE .....THEY ARE AFTER MONEY!!!!? I WILL BE CONTACTING LEMON LAW!!!! NO DUMMY HERE..... thanks for nothing Tracy I should have listened to ppl. More

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