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Tracy Myers

Overview Reviews (76)

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Tracy Myers

Tracy Myers | Page 4

Architect Of Ideas

Frank Myers Auto Maxx

4200 N Patterson Ave
Winston-Salem, NC 27105

Tracy is an award-winning small business marketing & branding solutions specialist, car dealership owner, best-selling author, Emmy-winning movie producer, speaker, business coach, wrestling promoter and entrepreneur. He is commonly referred to as The Nation’s Premier Automotive Solutions Provider while Best-Selling author and legendary speaker Brian Tracy called him "a visionary... a Walt Disney for a new generation."

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3.7

76 Reviews

Overview Reviews (76)

Dealership Experience

32 yrs, 6 mos

Industry Experience

36 yrs, 2 mos

Specialties & Trainings

Certified Master Dealer

Employee Video

3.7

76 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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76 Reviews of Tracy Myers

August 11, 2019

Dealership Rating

Employee Rating

Once you buy the problem becomes yours If there is something wrong or you just have a problem with you purchase Tracy Meyers will make it right. Thank you a lot Tracy If there is something wrong or you just have a problem with you purchase Tracy Meyers will make it right. Thank you a lot Tracy More

by Lesson learned

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Keith Bowman , Larry Rucker Jr

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Aug 14, 2019 -

Frank Myers Auto Maxx responded

Thank you! It was my pleasure and I appreciate you. Please reach out if I can serve you again down the road.

July 06, 2019

Dealership Rating

Employee Rating

FRANK MYERS AUTO MAXX IS THE MOST FUN PLACE TO BUY A CAR Frank Myers auto maxx is the most fun place to buy a car, everyone is so nice and helpful. I highly recommend them with an excellent experience. Frank Myers auto maxx is the most fun place to buy a car, everyone is so nice and helpful. I highly recommend them with an excellent experience. More

by Sbcougar

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Keith Bowman, Jessica Theodore

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Jul 08, 2019 -

Frank Myers Auto Maxx responded

FUN is what we like to hear, Sbcougar. Thank you. You made our day.

May 08, 2019

Dealership Rating

Employee Rating

Great Service I’ve known Tracy and the Myers family for years! Buying a car from them is a terrific experience! You will leave happy! Good folks indeed! I’ve known Tracy and the Myers family for years! Buying a car from them is a terrific experience! You will leave happy! Good folks indeed! More

by Toby13

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Denise Ireland, Larry Rucker Jr

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May 08, 2019 -

Frank Myers Auto Maxx responded

THANK YOU! We appreciate you, Toby. Next time you are in the area, please drop by to say hello.

February 15, 2019

Dealership Rating

Employee Rating

Friendly upbeat Didn’t feel bad because of my previous mistakes & glad we chose to come here to rebuild my/our credit. KIA is a good choice too Didn’t feel bad because of my previous mistakes & glad we chose to come here to rebuild my/our credit. KIA is a good choice too More

by Carguylarry1

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Keith Bowman , Larry Rucker Jr, Cassandra and Princess

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Feb 15, 2019 -

Frank Myers Auto Maxx responded

Glad we were able to assist you, Carguylarry1. THANK YOU for your kind words and please let us know if you need us in the future. We're here for you.

January 26, 2019

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Employee Rating

Review Friendly helpful service he went above and beyond to help us leave with a car today. Larry was excellent and beyond helpful we appreciate him Friendly helpful service he went above and beyond to help us leave with a car today. Larry was excellent and beyond helpful we appreciate him More

by Natasha1287

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Keith Bowman , Larry Rucker Jr

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Jan 29, 2019 -

Frank Myers Auto Maxx responded

Hey Natasha1287. THANK YOU for your kind words. We'll pass them along to Larry for you. Appreciate you.

January 10, 2019

Dealership Rating

Employee Rating

Awesome Really great place. Really great people. Tracy is the best! I highly recommend you coming in and checking out the car selection and great deals! Really great place. Really great people. Tracy is the best! I highly recommend you coming in and checking out the car selection and great deals! More

by chkgf13

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 11, 2019 -

Frank Myers Auto Maxx responded

Thank you so much, chkgf13. We appreciate you and we're here for you if you need us. See you down the road when you're ready to drive home in another nicer, newer car.

January 05, 2019

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Employee Rating

Amazing Larry and Keith were fantastic! They did a great job to get us in and out with my new car! Great doing business with you guys! Larry and Keith were fantastic! They did a great job to get us in and out with my new car! Great doing business with you guys! More

by Cdunbar27

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Keith Bowman , Larry Rucker Jr, Cassandra Nolan

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Jan 07, 2019 -

Frank Myers Auto Maxx responded

Hey, Cdunbar27 and THANK YOU for your kind words. We appreciate you and we're here if you need us. Please take care and enjoy your nicer, newer car.

April 12, 2018

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Employee Rating

It was a great experience for the second time Chris smith sold me a 2012 Tahoe. He did a wonderful job getting me in one of my top 3 choices of what I wanted!!!! Chris smith sold me a 2012 Tahoe. He did a wonderful job getting me in one of my top 3 choices of what I wanted!!!! More

by Montaner

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Keith Bowman, Chris Smith , Will Hall, Denise Ireland

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Apr 12, 2018 -

Frank Myers Auto Maxx responded

Thank you for staying with the Frank Myers Auto Maxx Family for the 2nd time, Montaner. We appreciate you. Enjoy your nicer, newer Tahoe. We hope that you get many years of enjoyment and use from it.

September 12, 2017

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Employee Rating

A second chance I love that FMAM gives people who feel like there is no hope left (in a solution for their vehicles needs) a second chance! Everyone deserves the chan I love that FMAM gives people who feel like there is no hope left (in a solution for their vehicles needs) a second chance! Everyone deserves the chance to drive a nicer, newer, safe and reliable vehicle! Safe and reliable is very important! More

by Kmiller0415

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 12, 2017 -

Frank Myers Auto Maxx responded

Thank you for your kind words. We appreciate you!

May 03, 2016

Dealership Rating

Employee Rating

Lied to me on the phone!! I had heard mixed reviews on this dealership , but because the owner was quick to reply to people I decided to fill out an application online and wait I had heard mixed reviews on this dealership , but because the owner was quick to reply to people I decided to fill out an application online and wait for a call. ( and wait I did ) . I finally got a call from Rhonda, she started with my very basic info. and then told me i qualified for the sale they were having and with our income we were preaproved to work with a couple of their leanders .After speaking only for a few minutes she says she will call back Fri. to make an appointment for Sat. Sure enough she called Fri. ,so I tell her I had some concerns after reading reviews. Instantly she tells me that she never said I was preaproved for anything and continuedo to argue this fact with me . So I tell her that I can't believe she was basically calling me a lier and I hadn't even made it through the door yet.So I hung up on her and called the owner so called direct # . Here I am almost a week later and no response . This place is a joke . DON'T WASTE ANY TIME ON THEM....I wish I hadn't. ... More

by Amanda Stewart

Customer Service

Friendliness

Recommend Dealer

Other Employees Tagged: Rhonda

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May 20, 2016 -

Frank Myers Auto Maxx responded

Good afternoon, Ms. Stewart. My name is Tracy Myers and I am the owner of Frank Myers Auto Maxx. Please accept my sincerest apology for not responding to you sooner. Unfortunately, I was fighting pneumonia and wasn't in the office when you reached out to me. I'm also sorry that one of my Team Members didn't treat you with the respect you deserve. I have personally reviewed the call with the Team Member you spoke to and will continue to monitor her progress. Please know that your feedback gives us an opportunity to improve and I appreciate that. That's all I can ask for. Regarding our reviews, I am aware of the bad ones as well as the good ones. As one of the largest independently owned used car dealerships in the country, we obviously talk to a lot of people and we sadly can't make everyone happy. The folks who seem to be the most upset don't like to hear the truth, which is what we'll always give them. However, the folks who buy from us tend to LOVE us. I'd encourage you to read their REAL reviews here: http://www.FrankMyersAutoReviews.com When my great grandfather opened the 1st Frank Myers store more than 85 years ago, he made a commitment to the people in this community. The commitment was to be always be fair, firm and friendly. One of my Team Members apparently didn't live up to that commitment with you and I apologize. If there is an opportunity to still serve you in any capacity, it would be my honor. Just let me know what I can do moving forward. Enjoy your day and I look forward to hearing back from you soon. Tracy E. Myers, CMD Owner/Frank Myers Auto Maxx "