Tracy Myers
Tracy Myers at Frank Myers Auto Maxx
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Tracy Myers | Page 7

Architect Of Ideas

Frank Myers Auto Maxx

4200 N Patterson Ave
Winston-Salem, NC 27105

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71 Reviews

Tracy is an award-winning small business marketing & branding solutions specialist, car dealership owner, best-selling author, Emmy-winning movie producer, speaker, business coach, wrestling promoter and entrepreneur. He is commonly referred to as The Nation’s Premier Automotive Solutions Provider while Best-Selling author and legendary speaker Brian Tracy called him "a visionary... a Walt Disney for a new generation."

Dealership Experience

30 yrs, 6 mos

Industry Experience

34 yrs, 2 mos

Specialties & Trainings

Certified Master Dealer

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71 Reviews

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71 Reviews of Tracy Myers

May 14, 2013

Dealership Rating

Hello. Look you have a very good worker, very patient and very intelligent. Thank you for having Claudia, you need to take care of her. I am leaving very happy with my new car, thanks to claudia. Theres nobo More

by LorenaC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Claudia

Jul 05, 2013

Frank Myers Auto Maxx responded

Thank you for your kind words, LorenaC. We are all happy that you left happy. That's one of the reasons we do what we do. Take care and if I can ever be of assistance, let me know. Tracy Myers - Owner of Frank Myers Auto Maxx

May 05, 2013

Dealership Rating

This was absolutely the very best car buying experience I have ever had! Eddie was my salesperson. He was amazing and worked very hard to meet my needs!! He answered my questions direct and to the point with More

by Warrenwants1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eddie, Keith,

Jul 05, 2013

Frank Myers Auto Maxx responded

Dear WarrenWants1968, Thank you for taking the time to say a few nice words about your car buying experience. My Team and I, especially Eddie, are grateful for you and are here when you need us. Tracy Myers - Owner/Frank Myers Auto Maxx

March 10, 2013

Dealership Rating

I've known Tracy for a few years and like doing business with people I know. When we suddenly and unexpectedly found ourselves needing a new car, I sent a tweet out to Tracy that I was coming to tr More

by kdaukas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eddie Long, Keith

Mar 20, 2013

Frank Myers Auto Maxx responded

Dear kdaukas, I appreciate your kind words. It was an honor to serve you and your family. Enjoy your vehicle and I am here if you ever need me for anything. My direct number is #3368310646. Tracy Myers/Owner Frank Myers Auto Maxx

Mar 20, 2013

Frank Myers Auto Maxx responded

Dear kdaukas, I appreciate your kind words. It was an honor to serve you and your family. Enjoy your vehicle and I am here if you ever need me for anything. My direct number is #3368310646. Tracy Myers/Owner Frank Myers Auto Maxx

December 23, 2012

Dealership Rating

The maintenance department took care of the minor repairs that were need to the car. Tracy is a good man who stands behind his word. More

by ReidColeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bruno

Feb 04, 2013

Frank Myers Auto Maxx responded

Dear Mr. Coleman, Thank you for the kind words about our service department. I sincerely appreciate the fact that you took time out of your busy day to drop us a message. If I can be of assistance, please call me direct. - Tracy Myers

May 17, 2012

Dealership Rating

I saw a truck I wanted there, and stopped in. The first thing they wanted me to do was "pre qualify" I just wanted to make sure I liked the truck before anything, so the salesman took me on a test drive. More

by FAQFrankMyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jun 07, 2012

Frank Myers Auto Maxx responded

My name is Tracy Myers and I am the owner of Frank Myers Auto Maxx. Please allow me to sincerely apologize to you for the bad experience you had at my store. While we strive to make everyone happy, we obviously failed where you were concerned. I have closely reviewed what happened with my Sales Manager and it seems that there was a misunderstanding. After backtracking and looking into our computer system, it seems as if there was a malfunction and the wrong paperwork was printed for every customer that came in that day. That is why you were presented the option for thousands down or a co-signer. This is embarrasing, to say the least. At this point I know that it doesn't matter. I simply wanted to clarify and to apologize. I have also spoken to the salesperson you worked with regarding what happened. He admitted that he handled your situation wrong by trying to "pre-qualify" you and he has been firmly disciplined according to my strict company policy on superior customer service. Please know that I do not advocate doing business that way and will not tolerate it for any reason. In closing, if you were to choose a dealership over ours I would recommend the Chevy store. They are a great dealership, do a really good job. I know the family who owns it. The one thing that they told you that I would like to clarify is that we do not have "our own bank". I'm not sure where they got that information but it is inaccurate. They are the ones that have their own bank with GMAC and that's how they offer the 0% APR. I will call their sales manager today to make sure they understand. I appreciate you sharing that with me so I can correct it. Could I ask how you would have liked for us to handle this differently? What would have made you happy that was in our control? If you are ever up my way then I would encourage you to stop in to say hello. I would like to meet you in person and possibly bend your ear on how to make this a better place to shop for a car. Sincerely, Tracy Myers

May 03, 2012

Dealership Rating

I love and appreciate Frank Myers Auto Maxx! They were there for me when I needed them the most! When everyone else said "NO" they said YES and for that I am grateful! I would definitely recommend this d More

by tinamarie102866
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 23, 2013

Frank Myers Auto Maxx responded

While even we have to say NO sometimes, it is NOT something we like to say. I'm happy that we said YES to you. Thank you for your kind words and for being a member of the Frank Myers Auto Maxx family of customers. Tracy Myers Frank Myers Auto

April 28, 2012

Dealership Rating

The service, care, interaction up to date has been fantastic. I opted for Frank Myers Auto because of all the built-in customer peace of mind value. Buying a used car is always somewhat of a gamble an More

by Gokart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ken McBride

Dec 23, 2013

Frank Myers Auto Maxx responded

Thank you for your kind words and for being a member of the Frank Myers Auto Maxx family of customers. YOU are appreciated. If I can ever be of assistance, please let me know. We are here to serve. Tracy Myers Frank Myers Auto Maxx

March 19, 2012

Dealership Rating

I have known and worked with the Myers family since 1996. Tracy and Frank have never been anything but above board to the best of my knowledge. I used to work in finance and finance cars for the dealership More

by wfdeacon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Dec 23, 2013

Frank Myers Auto Maxx responded

My Team and I appreciate you. Thank you for the kind words and we hope to see you again soon. PS Dad says hello. Stop in and see us sometime. Tracy Myers Frank Myers Auto Maxx

July 06, 2011

Dealership Rating

I went down with my parents to Frank Myers Auto Maxx and they decided to trade their old car for a newer used car. This was the 4th vehicle that my family members have purchased from here. The staff treated More

by DKing1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bud, Tracy

Dec 23, 2013

Frank Myers Auto Maxx responded

My Team and I are thankful for you and your family. If I can ever be of assistance, please let me know. Thank you! Tracy Myers

June 30, 2011

Dealership Rating

I am extremely satisfied to take my SUV to parts/service to have friendly but knowledgable work completed...my son luvs talkin to the staff...thx Tracy :) More

by champion71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tracy Myers

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