Trapper Holden
Trapper Holden at Tanner Motors

Trapper Holden | Page 2

Service Advisor

Tanner Motors

620 W Washington St
Brainerd, MN 56401

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4.7
84 Reviews
4.7

84 Reviews

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84 Reviews of Trapper Holden

September 27, 2026

Dealership Rating
Employee Rating

Good communication and service was done in a timely a mount of time.great service people. More

by GEEJ4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2026

Tanner Motors responded

Dear GEEJ4321, thank you for sharing your feedback. We are pleased to hear that you experienced timely service and effective communication during your visit. #TEAMTANNER strives to provide excellent support, and we appreciate your kind words regarding our service staff. We look forward to serving you again in the future.

September 18, 2026

Dealership Rating
Employee Rating

Always a good experience here. Friendly staff. They make sure to get you in and back on the road quickly. More

by SAMSONWEST1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2026

Tanner Motors responded

Thank you so much for your kind words! We are thrilled to hear that you consistently have a great experience with our team. Providing friendly, efficient service so you can get back on the road is always our top priority. We truly appreciate your recommendation and look forward to seeing you again for your next visit!

September 12, 2026

Dealership Rating
Employee Rating

The service department is knowledgeable and the one thing I like is that you get to talk sirectly to them instead of a call center who doesn’t know anything. More

by LMP0926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl , Elliot

Sep 22, 2026

Tanner Motors responded

Thank you for your feedback regarding our service department. We are pleased to hear that you value the ability to speak directly with our technicians and advisors, rather than a call center. We appreciate your patience and understanding that while this direct communication is beneficial, it can occasionally lead to longer wait times when connecting with a service advisor.

September 11, 2026

Dealership Rating
Employee Rating

Should've gotten 5 stars but the service advisors were in a bit of dissaray when I questioned what the thresholds for various engine components were, time-wise. Jada however tried her best to get answers fo More

by HARLAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

Sep 22, 2026

Tanner Motors responded

Dear HARLAN1, Thank you for taking the time to share your feedback regarding your recent service visit. We appreciate your candid thoughts, as they are essential to helping us improve. We are very pleased to hear that Jada provided such persistent and excellent service, especially considering this is her new role with us. We will be sure to pass along your high praise to her, as we agree that she is a wonderful asset to our team. We also appreciate you acknowledging Trapper Holden’s efforts to step in and assist throughout the process. We value your business and hope to provide you with a full 5-star experience during your next visit.

September 11, 2026

Dealership Rating
Employee Rating

Excellent results from a comfortable place with effficient operation, cordial atmosphere and reliable and professional work More

by JEFFHEMLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

Sep 22, 2026

Tanner Motors responded

Thanks so much for the kind words! We’re so glad you enjoyed our place and that our team took great care of you. Providing reliable, top-notch service is what we’re all about, and we really appreciate you choosing Tanner Motors. Hope to see you again soon!

September 07, 2026

Dealership Rating
Employee Rating

Fair pricing and couteous professionals. Kept me well informed. Clean waiting room with good complementary snacks More

by ggamble56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2026

Tanner Motors responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our pricing fair and our team courteous and communicative. It is also great to know that you enjoyed our waiting area amenities. We truly appreciate your business and look forward to serving you again in the future!

September 04, 2026

Dealership Rating
Employee Rating

It's a great place lots of great people to help and answer any questions More

by aqha08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

Sep 22, 2026

Tanner Motors responded

Thank you so much for taking the time to share your feedback. At Tanner Motors, we are dedicated to providing top-tier service, and your comments are invaluable to our team. We are always here to help, so please don't hesitate to reach out if there is anything else you need. We look forward to serving you again soon!

September 02, 2026

Dealership Rating
Employee Rating

I like the ability to make a service appointment online and to receive reminders of the appointment date and time. Service was prompt and friendly. More

by ewresler
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2026

Tanner Motors responded

Thank you so much for your kind words and for choosing our service department! We are thrilled to hear that our online scheduling tool and reminder system made your visit more convenient. Providing prompt, friendly, and efficient service is our top priority, and we are glad that our team delivered that experience for you. We truly appreciate your feedback and look forward to assisting you again for your next service appointment!

September 01, 2026

Dealership Rating
Employee Rating

good experience, friendly, fast and they explain what they are doing and what it will cost! More

by KDZAFFKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2026

Tanner Motors responded

Great to hear Trapper and the whole team are providing such excellent service! We truly value your business and are thrilled to know our staff has been helpful, efficient, and professional during your recent visits. Your feedback encourages us to keep striving for that high standard, and we look forward to seeing you again for your next service appointment.

August 27, 2026

Dealership Rating
Employee Rating

Everyone involved was very courteous and the service was impeccable. I had the feeling that I was there. Only customer based on the way I was treated. More

by brucetra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

Aug 27, 2026

Tanner Motors responded

Dear brucetra, thank you so much for choosing Tanner Motors for your recent service visit! We are delighted to hear that our team provided you with such courteous and impeccable service. Making each of our customers feel like the only one in the room is our top priority, and we are thrilled that we hit the mark during your time with us. We truly appreciate your recommendation and look forward to seeing you again for all your future automotive needs.

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