Trapper Holden | Page 2

Tanner Motors responded

#GREATJOB #TEAMTANNER Thank you! We strive to keep you informed!

Tanner Motors responded

Thank you for your kind words and for choosing our business. We pride ourselves on honesty and excellent service. It was our pleasure to assist you, and we look forward to serving you again in the future. Thank you for trusting us with your RV's needs.

Tanner Motors responded

Thank you so much for taking the time to share your positive experience with Tanner Nissan! We are thrilled to hear that Trapper and our service team could provide you with a smooth and worry-free experience regarding your Jeep recall. We know how stressful moving can be, and we are honored that you chose us to help you get settled. We look forward to seeing you again for all your future automotive needs—welcome to the neighborhood!

Tanner Motors responded

Dear HUKFAM5, Thank you so much for taking the time to share your experience with our service department. We are thrilled to hear that you found #TEAMTANNER to be professional and efficient, and we are especially glad that our service manager provided the clear communication necessary to get you back on the road quickly. Your feedback is truly appreciated, and we look forward to serving you again in the future.

Tanner Motors responded

Dear GOODFOOD, Thank you for bringing this to our attention. We sincerely apologize that your experience with our service department did not result in a resolved issue, and we are very concerned to hear that your truck remains undrivable. Providing high-quality, reliable repairs is our top priority. Please reach out to our Service Manager, Glen Ertl, at your earliest convenience so we can discuss the current status of your vehicle and prioritize getting you back on the road safely. We appreciate your feedback and hope to resolve this for you as quickly as possible. Sincerely, The Tanner Motors Team

Tanner Motors responded

We appreciate you taking the time to share your kind words about your recent experience at Tanner Motors. It is wonderful to hear that our service and parts staff, especially Greg, delivered the professional and efficient care you deserve. Thank you for choosing #TEAMTANNER, and we look forward to assisting you again whenever you need support.

Tanner Motors responded

Sweet love to hear you are rolling again!! #TEAMTANNER

Tanner Motors responded

Dear KATIE, Thank you so much for your kind words and for choosing our service department for your vehicle maintenance. We are thrilled to hear that our team consistently provides excellent service and ensures that all your concerns are addressed thoroughly. Your trust and loyalty mean a great deal to us, and we look forward to providing you with the same high level of care during your next visit. #TEAMTANNER

Tanner Motors responded

Dear lundprov1800, Thank you so much for being such a loyal member of the Tanner Motors family! We truly value the trust you have placed in us over the course of your eight vehicle purchases and leases. It was our pleasure to provide that complimentary diagnostic service for you; taking care of our long-term customers is always a top priority for our team. We are glad we could help get your truck back in order, and we look forward to serving you for many years to come. #TEAMTANNER

Tanner Motors responded

Marisa, we're sorry to hear about your experience and understand how frustrating this has been. We take concerns like yours seriously and want to better understand everything that has occurred. I have asked that a member of our management team reach out to you directly so we can review the concerns you've raised, including the documentation you've provided, and discuss the situation in more detail. Our goal is to gather all of the facts and work toward an appropriate resolution. Thank you for bringing this to our attention. We appreciate the opportunity to speak with you and learn more.