Travis Bergeson
Travis Bergeson at Toyota of Des Moines

Travis Bergeson | Page 10

Service Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8
175 Reviews
4.8

175 Reviews

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175 Reviews of Travis Bergeson

June 18, 2024

Dealership Rating
Employee Rating

Travis was wonderful. The whole staff was very professional and friendly. I trust Toyota’s customer service area and would not take my vehicle anywhere else. More

by LBALLI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Toyota of Des Moines responded

Thanks for highlighting our attention to detail and helpfulness! We love exceeding expectations. Come back and see us anytime!

June 18, 2024

Dealership Rating
Employee Rating

Very helpful. Would recommend them to other buyers. Very clear on details. All good recommendations. More

by DKCHRISTIANSEN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

June 17, 2024

Dealership Rating
Employee Rating

Great customer service! Did not wait long for the service on my car to be done! More

by IVANIAROBLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Jun 18, 2024

Toyota of Des Moines responded

Awesome! We strive for great service and fast turnaround. Thanks for choosing Toyota of Des Moines!

June 14, 2024

Dealership Rating
Employee Rating

Quick in and out service not pushy on replacing air or cabin filters. Just let me know they should be changed More

by rbauer9022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

Jun 17, 2024

Toyota of Des Moines responded

Your loyalty is very much appreciated. Our service team at Toyota of Des Moines are thankful for customers like you! Come again soon!

June 05, 2024

Dealership Rating
Employee Rating

Went in for 10,000 mile oil change and tire rotation. Everything went well. No complaints. More

by MSTANDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Toyota of Des Moines responded

We appreciate you recognizing our good service, and thank you for choosing us.

June 03, 2024

Dealership Rating
Employee Rating

I was in and out in 30 minutes. That was great had an appointment afterwards. More

by squrl1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2024

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

June 01, 2024

Dealership Rating
Employee Rating

Service was great but it took almost 2 hours to get an oil change and a software update More

by joshthiessen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service, and thank you for choosing us.

June 01, 2024

Dealership Rating
Employee Rating

The staff explained it clearly, and all the work was recorded in a very clear video. very good More

by Brant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Toyota of Des Moines responded

Thrilled you had a fantastic experience! We appreciate you recognizing our courteous customer care, service videos, comfortable waiting area, and clear communication.

June 01, 2024

Dealership Rating
Employee Rating

This visit was much better than my last interaction with Toyota. A couple months after I purchased a new vehicle, I called the salesman who sold me the car with my complaints that the car was really loud an More

by BREANNAJ321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derek Harris

Jun 03, 2024

Toyota of Des Moines responded

Hello Breanna, we appreciate your feedback and are disappointed that there was a rattling noise in your vehicle. If there is any more we can do for you, please contact our General Manager, JP Phillips.

June 01, 2024

Dealership Rating
Employee Rating

Toyota of Des Moines is the only place that I will go to have my vehicle serviced. Everyone I spoke with was very knowledgeable and accommodating. JP Phillips was very professional and personable during our More

by Raven Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Phillips

Jun 03, 2024

Toyota of Des Moines responded

We're glad we could help you make a confident decision about your repair. Thank you for your positive feedback. Have a great day!

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