Travis Bergeson | Page 17

Service Brakes were not working well. Diagnosis was warped rotors. Rotors were turned to resolve the issue. Cost was reasonable and no extras were needed Brakes were not working well. Diagnosis was warped rotors. Rotors were turned to resolve the issue. Cost was reasonable and no extras were needed saving me money. More

Report | Print

10,000 Avalon checkup Fast and friendly best describes the overall experience. A person quickly arrived as I pulled into the dealership and said a service expert would ar Fast and friendly best describes the overall experience. A person quickly arrived as I pulled into the dealership and said a service expert would arrive shortly to check me in. That took place and the expert said it should be 30-45 minutes before the car was ready. That also held true. They even replaced a cabin air filter and I'm not sure that's required with the 10,000 mile checkup. Plus a free car wash. More

Report | Print

Efficient friendly excellent car of car and me Always meet you with a smile. Very timely with work. Nice waiting area. Very easy explanation of all they did. Love the sheet you receive with all the Always meet you with a smile. Very timely with work. Nice waiting area. Very easy explanation of all they did. Love the sheet you receive with all the things they check. Free great car wash. Do wonderful work .would go no where else . having a Toyota you know you have a great carthank you to Toyota for generosity to the vets for my fund raiser More

Report | Print

Travis Bergeson Service Manager Was stood up by Travis after driving across town to meet with him. When I arrived I was told he had left earlier so I called and left him a message ov Was stood up by Travis after driving across town to meet with him. When I arrived I was told he had left earlier so I called and left him a message over a week later no returned call. Ive had issues with Travis simply just not responding on multiple occasions. More

Report | Print

"Iowa Nice" and "Helpful" Having been a Toyota driver for 30 years, I couldn't be more pleased with my 4Runner and the awesome service. Brenna was very helpful and made my sho Having been a Toyota driver for 30 years, I couldn't be more pleased with my 4Runner and the awesome service. Brenna was very helpful and made my shopping experience extremely easy! More

Report | Print

Toyota Review We had the opportunity to work with Brenna on our most recent car purchase. She was fun, knowledgeable and determined to help us get what we wanted. We had the opportunity to work with Brenna on our most recent car purchase. She was fun, knowledgeable and determined to help us get what we wanted. We appreciated that she didn't come off as "pushy" as we'd had bad experiences in the past (not with Toyota) and she seemed to truly value our business and need for a new vehicle. Thanks for all of your help, Brenna, Bruce & Travis! More

Report | Print

good care Great care shown to me and my husband. Fast to the point, great explaining the lease to us, first time anyone took the time to explain so we could un Great care shown to me and my husband. Fast to the point, great explaining the lease to us, first time anyone took the time to explain so we could understand. Didn't feel rushed, felt they wanted to really help us. We will be back. Thank you Teresa Schumacher More

Report | Print

Travis @Toyota is great. I have known Travis since we met him at DSM Chrysler in 2005. He impressed us with his honesty and efficiency, He is always eager to find the best and I have known Travis since we met him at DSM Chrysler in 2005. He impressed us with his honesty and efficiency, He is always eager to find the best and most economical way to solve a problem with our cars. He is very personable easy to communicate with. It's easy to understand why his company has promoted him to manager. I'm just glad he still can help me when I need it. We still go there even though we've never had a Toyota. Curt Albright More

Report | Print

Service department advisors are robot zombies These folks used to be very helpful and knowledgable at the old location. Since they became iPad toting up sellers I dread going in for service. Gone These folks used to be very helpful and knowledgable at the old location. Since they became iPad toting up sellers I dread going in for service. Gone is true customer service. Oil change now $50? They rotated daughters tires on car at an oil change without asking to drive cost up to $85. They have take it or leave it attitude. More

Report | Print

Service manager discourteous Have had several issues including my vehicle being hit in the shop while in for service. I emailed, called and left messages for Travis (service manag Have had several issues including my vehicle being hit in the shop while in for service. I emailed, called and left messages for Travis (service manager) no response to any of my attempts to contact him. I typically request a tech that is meticulous in their work to avoid past issues. I found it very disrespetful for the amount of money ive spent at Toyota of Dm as well as the Gabus group as a whole. More

Report | Print