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Travis Black
Travis Black at Shottenkirk Chevrolet

Travis Black | Page 3

GM

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

4.8
66 Reviews
4.8

66 Reviews

Write a Review

Dealership Experience

5 yrs

Industry Experience

19 yrs, 8 mos

Languages Spoken

English English

66 Reviews of Travis Black

November 23, 2023

Dealership Rating
Employee Rating

Sidney and service did excellent work , got it done fast, and jacobe , kinzer, Taylor all excellent help More

by TAYLORWEAVER1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sydney Hinders , Kinser Haselhuhn, Taylor Weaver

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Nov 24, 2023

Shottenkirk Chevrolet responded

Taylor, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 27, 2023

Dealership Rating
Employee Rating

Always friendly. They found exactly what we were looking for and walked us through to find the best financial deal that best fit us. We are beyond thrilled with our More

by MARSHA.RUBLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Samir Kantarevic , Jason Wells

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Oct 27, 2023

Shottenkirk Chevrolet responded

Marsha, thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 29, 2023

Dealership Rating
Employee Rating

Very Professional- Listened, answered my questions in language I could understand. Cory, was especially helpful Before & after the sale . More

by LRFREY53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Tass, Samir Kantarevic , Astrid Garcia Benabe, Alex Plotz

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Oct 01, 2023

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Cory to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

September 23, 2023

Dealership Rating
Employee Rating

Great service, shuttle, and communication. New service Manager is very good. Always seem to forget the free carwash More

by CALLEN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClure

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Sep 25, 2023

Shottenkirk Chevrolet responded

Thank you, Callen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

September 11, 2023

Dealership Rating
Employee Rating

Staff at Shottenkirk Chevy is always great. Tate does an awesome job every time with any of my service needs! More

by Tanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kris Schneider, Alen Bahic, Doyle Miller, Sydney Hinders , Lee Fisher, Ryan McClure, Colby Oberembt, Alex Plotz, Tate Pumphrey

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Sep 12, 2023

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tate met your expectations. Thank you for choosing Shottenkirk Chevrolet, and we look forward to having you as a valued customer for many years to come!

August 26, 2023

Dealership Rating
Employee Rating

Great dealership, they are very patient with me. Dave Balke is a great guy and keeps putting up with me. We have known him for a long time, five vehicles bought through him. Our daughter calls Dave More

by GSTADT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Balke, Alex Balke , Colby Oberembt, Alex Plotz, Jason Wells

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Aug 26, 2023

Shottenkirk Chevrolet responded

Thank you so much for choosing Shottenkirk Chevrolet! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 18, 2023

Dealership Rating
Employee Rating

Caring, clean, courteous, knowledgeable, informative, attentive, compassionate, competitive, intelligent, determined, devoted, honest, genuine, motivated, nice, kind, welcoming, patient, supportive, help More

by Ken McColley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samir Kantarevic , Tanner Hocker, Travis Pollock, Jason Wells

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Aug 21, 2023

Shottenkirk Chevrolet responded

Thank you for your very kind review, Ken. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

August 15, 2023

Dealership Rating
Employee Rating

Got a car and had to threaten to return my car to get the issue resolved. Can’t say I will sue you for service again. More

by BIRDYBOY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jacob Auge, Morgan Hough, Colby Oberembt, Jason Wells

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Aug 19, 2023

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 05, 2023

Dealership Rating
Employee Rating

Everyone at Shottenkirk to very good care of us and wanted to be sure we were satisfied. More

by CLAYJARINKYLER
Recommend Dealer
Yes

Other Employees Tagged: Dave Balke, Scott Cooper , Jason Wells

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Aug 09, 2023

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

July 29, 2023

Dealership Rating
Employee Rating

They changed the oil. They actually did not fill the DEF. Good thing I Had to check before I left. More

by RLYII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Balke , Jason Wells

Report | Print
Jul 31, 2023

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

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