Travis Black
Travis Black at Shottenkirk Chevrolet

Travis Black | Page 3

GM

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

4.8
57 Reviews
4.8

57 Reviews

Write a Review

Dealership Experience

2 yrs, 10 mos

Industry Experience

17 yrs, 6 mos

Languages Spoken

English English

57 Reviews of Travis Black

July 29, 2023

Dealership Rating
Employee Rating

They changed the oil. They actually did not fill the DEF. Good thing I Had to check before I left. More

by RLYII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Balke, Jason Wells

Jul 31, 2023

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

July 07, 2023

Dealership Rating
Employee Rating

They have treated me very well over the last few years The service is very good. And the people are very helpful. More

by ALLBEECARL15A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kris Schneider, Jason Wells , Samuel Dusenbery

Jul 10, 2023

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

July 05, 2023

Dealership Rating
Employee Rating

Fantastic service. Really went the extra mile to make sure I was taken care of in the process. Highly recommended everyone that helped me and very thankful. More

by KEEGANOKLANDKENNEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 06, 2023

Shottenkirk Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Shottenkirk Chevrolet!

July 04, 2023

Dealership Rating
Employee Rating

Great staff that goes above and beyond to help with what you're looking for and what you need. More

by KENDALESCHWERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 04, 2023

Shottenkirk Chevrolet responded

Kendal, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

July 01, 2023

Dealership Rating
Employee Rating

Understanding and patient dealership with the needs and desires of the customer; working hard with the customers limitations! This dealership is excellent and unique in every way possible! More

by sheryl.mccolley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 02, 2023

Shottenkirk Chevrolet responded

Thank you, Sheryl, for your feedback on your recent visit to Shottenkirk Chevrolet. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

June 29, 2023

Dealership Rating
Employee Rating

The staff here are great people! Always helpful and willing to do what it takes to make circumstances right! More

by chancedullard
Service Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Shottenkirk Chevrolet responded

Thank you, Chance! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

June 27, 2023

Dealership Rating
Employee Rating

During my service appointment visit, we experienced a difference of opinion regarding the type and scope of the service performed, which left me apprehensive about returning in the future. Nevertheless, More

by GOTRACO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2023

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 20, 2023

Dealership Rating
Employee Rating

All of the folks I worked with at Shottenkirk were extremely friendly, transparent, and fantastic to work with. Alex and Astrid were especially helpful with my EV questions and financial questions res More

by booklover51299
Sales Price Transparency
Recommend Dealer
Yes
Jun 21, 2023

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that Alex and Astrid had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

May 11, 2023

Dealership Rating
Employee Rating

If it weren’t for the service department I would have walked away from the deal on this vehicle as I felt less than favorable about your rockstar salesperson Dave. Service department should have gotten t More

by CARLAQUILTS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Balke, Tanner Hocker , Samuel Dusenbery, Dave Balke sucks

May 13, 2023

Shottenkirk Chevrolet responded

Carla, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

April 02, 2023

Dealership Rating
Employee Rating

I went in for an oil change on my Acura. They took great care of me. They always do. Highly recommend More

by Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Fisher, Jason Wells , Scott Cooper, Dylan Miller

Apr 03, 2023

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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