Travis Cobbs | Page 18

Travis did an excellent job and kept me updated. However since I service the car it has been drinking gas like thirsty cattle. A tank of gas used to last me 3 days, since the service and using 3/4 t However since I service the car it has been drinking gas like thirsty cattle. A tank of gas used to last me 3 days, since the service and using 3/4 thank for the same distance travelled every day. More

by Dr. Kevin Lee Verified Customer Verified Customer

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Great Customer Service and Travis was very courteous and knowledgeable. Would definitely recommend to anyone. knowledgeable. Would definitely recommend to anyone. More

by TEESTRADA Verified Customer Verified Customer

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I FEEL AT THIS TIME WHEN LARGE WORK NEEDS TO BE DONE ON OUR VEHICLE, WE ARE NOW BEING CHARGED THREE PERCENT ON DEBIT AND CHARGE CARDS. IT IS ALMOST IMPOSSIBLE TO PAY CASH FOR WORK THAT BEING ASKED TO BE DO OUR VEHICLE, WE ARE NOW BEING CHARGED THREE PERCENT ON DEBIT AND CHARGE CARDS. IT IS ALMOST IMPOSSIBLE TO PAY CASH FOR WORK THAT BEING ASKED TO BE DONE. ITS VERY UNFAIR TO THE CUSTOMER THAT WE WILL HAVE TO PAY THIS MONEY ON TOP OF A LARGE BILL. THE DEALERSHIP SHOULD BE WORKING WITH US NOT AGAINST US.. More

by aquahorse Verified Customer Verified Customer

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The service time was perfect no problem everything worked good for me the timing was ok i would recommend family and friends to Toyota good for me the timing was ok i would recommend family and friends to Toyota More

by ORAL.MOORE Verified Customer Verified Customer

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As always, amazing. Travis is fantastic and takes his time explaining what would be done at my visit and what will be done at my next visit. Travis is fantastic and takes his time explaining what would be done at my visit and what will be done at my next visit. More

by Lydia K Verified Customer Verified Customer

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Customer service was terrible. The dealer charged me for an alignment I did not actually need and then broke my alignment while he was "fixing it" They also broke my infotainmen The dealer charged me for an alignment I did not actually need and then broke my alignment while he was "fixing it" They also broke my infotainment, lane-keeping assist, and cruise control features. And to put a cherry on top they also made the car dirty and added a last-minute 3% "convenience fee". No wonder he couldn't look me in the eye. Go anywhere else. More

by Menachem H Verified Customer Verified Customer

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Although the service is really nice I feel I received conflicting information upon driving in yo the service center. When you drive in they measure whether your vehicle needs an alignment or not. I cam conflicting information upon driving in yo the service center. When you drive in they measure whether your vehicle needs an alignment or not. I came in for an oil change and an alignment if necessary. The first reading gave a green rating on the front tires and no rating for the rear tires. When the personnel drive my car through again the front tires showed in need of alignment - red and the rear green. Not sure what is happening but I don't have the confidence that their reading is on point. Especially as my rear tires were severely worn as a result of this dealerships wheel alignment. I think I will take care of wheel alignments somewhere else going forward. I would like an explanation for the difference from management. More

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Very good service from scheduling appointment to getting the car maintenance work done. Very pleasant experience ! the car maintenance work done. Very pleasant experience ! More

by JRDONGUSA Verified Customer Verified Customer

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Service team has no idea how to fix the vehicle. No loaner cars to assist with them having my car for days. Poor communication unless sought after. No loaner cars to assist with them having my car for days. Poor communication unless sought after. More

by SERENABAKER2000 Verified Customer Verified Customer

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Love service best ever will always go back best dealership great service will always come back dealership great service will always come back More

by ROBERTOROMAN919 Verified Customer Verified Customer

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