Travis Ewen | Page 4

I found the staff at Herb Chambers all very pleasant, accommodating, responsive, efficient, timely, excellent. accommodating, responsive, efficient, timely, excellent. More

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Service experience lacked attention to customer experience and attitude was not helpful. Had oil change, brake fluid and rear brake pads replaced but the delays and challenges with payments/website experience and attitude was not helpful. Had oil change, brake fluid and rear brake pads replaced but the delays and challenges with payments/website discounts was lacking. Overall would not repeat More

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Travis assigned for Service at 7am, Travis no shows and they don’t know how to assign someone else. I had to ask twice for someone to check me in simple oil change. Said shuttle service is Lyft, said 9 m they don’t know how to assign someone else. I had to ask twice for someone to check me in simple oil change. Said shuttle service is Lyft, said 9 minutes and 18 minutes later car shows, net 40 min to drop off a car no sense of urgency to get customers checked in. Pickup and no Travis to say sorry for being late, get check out go outside and we will bring your car around. Have to ask twice aid they guy coming after 10 min they go in and ask for keys as I can see my car in garage and drive it out myself. Nice older lady is only one seemed concerned they left me hanging and Travis sends me this survey. Service I hope was done, customer service was a 1 out of 5. More

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Professional and friendly staff. Clean and comfortable waiting area, reasonable price and charges. Highly recommended. Clean and comfortable waiting area, reasonable price and charges. Highly recommended. More

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Travis was awesome! Super knowledgeable staff was able to diagnose an issue caused by another dealership. Couldn’t be happier! Super knowledgeable staff was able to diagnose an issue caused by another dealership. Couldn’t be happier! More

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Great service! Travis was excellent at following up and explaining everything very clearly. No complaints! Travis was excellent at following up and explaining everything very clearly. No complaints! More

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