I always get excellent service at Hill Country Honda.
Everyone is respectful and treat you honestly. I’m
Everyone is respectful and treat you honestly. I’m
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by jacksonsharon50
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chloe Barnard
Jul 08, 2023 -
jacksonsharon50 responded
You are the best!!
Hill Country Honda serviced my A/C, didn't even charge me
or make a claim on my warranty, A/C running cool , ready for the Heat this summer, Great customer service, starting with the Service tech team!
or make a claim on my warranty, A/C running cool , ready for the Heat this summer, Great customer service, starting with the Service tech team!
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by refrain1223
Service Price Transparency
Other Employees Tagged:
Daisy Alfaro, Chloe Barnard, Hunter Christianson, Aaron Soliz, Matt Zuniga
Jul 13, 2023 -
Hill Country Honda responded
Thank you for your amazing review! We're delighted to hear that our team at Hill Country Honda provided you with exceptional service for your A/C maintenance. We take pride in going above and beyond for our customers, and it's wonderful to know that we were able to service your A/C without any charges or warranty claims. We understand the importance of a cool and comfortable ride, especially during the summer heat, and we're glad that your A/C is now running smoothly. Providing great customer service is our priority, and we appreciate your recognition of our service tech team. Thank you for choosing Hill Country Honda, and we look forward to serving you with the same level of excellence in the future.
The people in all of the departments were helpful and
friendly. No issues were found and the place was well kept.
friendly. No issues were found and the place was well kept.
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by Eugene-s
Verified Customer
Verified Customer
Service Price Transparency
Jul 24, 2023 -
Hill Country Honda responded
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team at Hill Country Honda. Providing helpful and friendly service is our priority, and we're glad you found our staff accommodating. We're also delighted that there were no issues found with your visit, and our well-kept facility ensured a pleasant environment. If there's anything else we can do for you or any further questions you may have, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! Your feedback is greatly appreciated, and we thank you for being a valued part of our community.
All I can say had a great experience with GREAT CUSTOMER
SERVICE..That was given from this nice individual.. very helpful, never used the word NO...Was so thankful for his trust in me..he took my word on a
SERVICE..That was given from this nice individual.. very helpful, never used the word NO...Was so thankful for his trust in me..he took my word on a oil change warranty.. with out questioning me . Showed he cared about really talking care of the CUSTOMER.. REALLY THANK YOU VERY MUCH FOR ASKING.. GREAT JOB AARON... AGAIN THANK YOU..
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by eddievera
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Daisy Alfaro, Hunter Christianson, Aaron Soliz, Matt Zuniga
Jul 13, 2023 -
Hill Country Honda responded
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our dealership and received excellent customer service. It's fantastic to know that our staff, particularly Aaron, provided you with helpful and trusting service. We believe in going the extra mile to take care of our customers and ensure their satisfaction. We appreciate your kind words and recognition of our commitment to delivering exceptional customer service. Thank you for choosing us and taking the time to share your positive experience. We look forward to serving you again in the future with the same level of care and dedication.
Great!
It’s really nice and updated and very useful to parents with little kids! My kids love their play area in the main building! Everything is so clean!
It’s really nice and updated and very useful to parents with little kids! My kids love their play area in the main building! Everything is so clean! I read love that they have a very clean family restroom available! Love the coffee machine with a big flavor selection! The service team member that helped me was also great! He got me tires cheaper than their normal cost! Also their prices for service and tires are cheaper than Gunn Honda which I used to go to. Hill country Honda has my service now from here on out! Thank you!
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by Sandrock315
Verified Customer
Verified Customer
Service Price Transparency
Jul 24, 2023 -
Hill Country Honda responded
Thank you for your fantastic review! We're thrilled to hear that you had a great experience at Hill Country Honda. Our team takes pride in providing a clean and updated facility that caters to parents with little kids, and we're delighted that your children enjoyed the play area. Maintaining a clean family restroom and offering a variety of flavors in the coffee machine are some of the ways we aim to enhance your visit. We're glad our service team member was able to assist you in getting tires at a great price, and we're honored to have your loyalty for future services. If there's anything else we can do for you or any further questions you may have, please don't hesitate to reach out. Thank you for choosing us, and we look forward to continuing to provide you with top-notch service in the future! Your feedback is greatly appreciated, and we thank you for being a valued part of our community.
I live in Laredo, Tx and I love dealing with hill country
Honda more than my local Honda. My experience has always been excellent!
Honda more than my local Honda. My experience has always been excellent!
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by FERHINOJOSA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Daisy Alfaro
Jul 24, 2023 -
Hill Country Honda responded
Thank you for your wonderful review! We're delighted to hear that you prefer dealing with Hill Country Honda over your local Honda dealership in Laredo, TX. Providing excellent service and ensuring a positive experience for our customers is our priority, and we're glad you've consistently had excellent experiences with us. If there's anything else we can do for you or any further questions you may have, please don't hesitate to reach out. Thank you for choosing us, even from a different city, and we truly appreciate your loyalty and trust in our dealership. We look forward to continuing to provide you with top-notch service in the future! Your feedback is greatly appreciated, and we thank you for being a valued part of our community.
Friendly and prompt service upon arrival.
My estimated wait time was fairly close to the actual time that it took. Highly recommended!
My estimated wait time was fairly close to the actual time that it took. Highly recommended!
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by ERICGARRISON24
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2023 -
Hill Country Honda responded
Thank you for sharing your positive experience with our friendly and prompt service at Hill Country Honda. We're delighted to hear that you were greeted warmly upon arrival and that our team was able to provide you with an accurate estimate of your wait time. We understand the importance of respecting our customers' time and strive to deliver efficient and timely service. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to continuing to provide you with exceptional service.
Everyone involved did a great job when I had my vehicle
inspection done. I was in and out quickly and with out any problems.
inspection done. I was in and out quickly and with out any problems.
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by FLORES3RD
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Daisy Alfaro, Chloe Barnard
Jul 07, 2023 -
Hill Country Honda responded
Thank you for sharing your positive experience with us regarding your vehicle inspection at Hill Country Honda. We're thrilled to hear that our team did a great job and that you had a quick and hassle-free visit. Our goal is to provide efficient and seamless service to all our customers, and we're glad that we met your expectations. Your satisfaction is important to us, and we appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again and providing the same level of excellent service.
Everyone was very accommodating.
I appreciated their letting me know the most important things that needed to be taken care of first on my vehicle.
I appreciated their letting me know the most important things that needed to be taken care of first on my vehicle.
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by freedi431
Verified Customer
Verified Customer
Service Price Transparency
Jul 06, 2023 -
Hill Country Honda responded
Thank you for your wonderful review! We're delighted to hear that our team was accommodating and provided you with helpful advice regarding the priorities for your vehicle. Ensuring our customers' needs are addressed is a top priority for us, and we're glad that we were able to assist you in determining the most important tasks. Your feedback is greatly appreciated, and we look forward to continuing to provide exceptional service. Thank you for choosing Hill Country Honda and for your kind words!
Customer satisfaction great services very good atmosphere
explaining to customers what they do to your car awesome car dealer and employee service team good job.
explaining to customers what they do to your car awesome car dealer and employee service team good job.
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by MNSANDIGAN
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Daisy Alfaro, Chloe Barnard, Hunter Christianson, Aaron Soliz, Matt Zuniga
Jul 06, 2023 -
Hill Country Honda responded
Thank you for your amazing review! We're thrilled you had a great experience with our dealership. Customer satisfaction is our top priority, and we're delighted that our services, atmosphere, and explanations provided met your expectations. Our team takes great pride in delivering awesome service and creating a positive customer experience. Your kind words will be shared with our employee service team, and they will be thrilled to hear about your satisfaction. We appreciate your support and look forward to continuing to serve you in the future. Thank you for choosing Hill Country Honda as your trusted car dealer!
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