Travis Nakagaki
Travis Nakagaki at INFINITI of Lynnwood

Travis Nakagaki

Parts Manager

INFINITI of Lynnwood

17305 WA-99
Lynnwood, WA 98037

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5.0
14 Reviews
5.0

14 Reviews

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14 Reviews of Travis Nakagaki

September 02, 2025

Dealership Rating
Employee Rating

Joel & the service team provided excellent service as always. Really happy to get my QX60 serviced there. More

by il05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel White, Roger Milan

August 06, 2025

Dealership Rating
Employee Rating

Thank you Roger Milan for helping me with my car and making sure everything was done correctly. More

by barbie87
Recommend Dealer
Yes

Other Employees Tagged: Roger Milan

Aug 07, 2025

INFINITI of Lynnwood responded

Thank you so much for the 5-star review! We’re glad to hear Roger took great care of you and ensured everything with your vehicle was handled correctly. We’ll be sure to pass along your appreciation to him! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

July 27, 2025

Dealership Rating
Employee Rating

Good detailed explanations of what work needs to be done and why. Repair costs high though. More

by sheilanishigrace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel White, Roger Milan

Jul 30, 2025

INFINITI of Lynnwood responded

Thank you so much for taking the time to share your recent experience with us at INFINITI of Lynnwood. We truly appreciate your 5-star rating and are glad to hear that Joel, Travis, and Roger were able to provide clear and detailed explanations during your service visit. It's always our goal to ensure every customer feels informed and confident in the work being performed. We do understand your concerns regarding repair costs and appreciate your honest feedback. Transparency and value are very important to us, and we’re continuously working to provide the best possible service at a fair price. If you have any additional questions or concerns, please do not hesitate to reach out to me directly. We're committed to delivering exceptional customer care and ensuring your satisfaction with every visit. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

July 09, 2025

Dealership Rating
Employee Rating

They were able to fit me in for my convenience. Much appreciated!! Till next time. More

by bogey8969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel White, Roger Milan

Jul 11, 2025

INFINITI of Lynnwood responded

Thank you so much for the kind words and 5-star review! We’re glad we could accommodate your schedule — your convenience is always a priority for us. We truly appreciate your trust and look forward to seeing you again next time! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

June 23, 2025

Dealership Rating
Employee Rating

Very efficient good customer service and honest 👏 I was satisfied for sure I will be back and have reffered others More

by pnthuli4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel White, Roger Milan , Good service honest and quick

Jun 26, 2025

INFINITI of Lynnwood responded

Thank you so much for the wonderful review! We’re thrilled to hear you were satisfied with your experience and truly appreciate your kind words about our team’s efficiency, honesty, and customer service. It means a lot that you’ve referred others — thank you for your trust and support! We look forward to welcoming you back. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

April 01, 2025

Dealership Rating
Employee Rating

Kind, courteous and mindful of the customer’s requests. The communication was fantastic. The interior detail I had done was immaculate and I’m picky. More

by tam_bams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel White, Roger Milan

Apr 05, 2025

INFINITI of Lynnwood responded

Thank you for your wonderful review! We’re so happy to hear that you had a fantastic experience with our team and that our communication and attention to detail met your high standards. Your satisfaction means a lot to us, and we truly appreciate your kind words. If you ever need anything, we’re always here to help! If you have any questions or concerns, please do not hesitate to contact me. We're committed to providing the best possible customer service. Best regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 27, 2025

Dealership Rating
Employee Rating

efficient, and ensured everything was taken care of seamlessly. I highly recommend this service center for their excellent service and customer care! More

by Navin.gandham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel White, Roger Milan

Mar 30, 2025

INFINITI of Lynnwood responded

Thank you, Navin, for your 5-star review! We're thrilled to hear that you had an efficient and seamless experience at INFINITI of Lynnwood. Our team works hard to provide excellent service and transparency, and we truly appreciate your recommendation. We look forward to serving you again in the future! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 19, 2025

Dealership Rating
Employee Rating

The team provided excellent service, demonstrating professionalism and attention to detail while completing the job efficiently and on time. Their dedication and commitment ensured a smooth and seamle More

by Navin.gandham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel White, Roger Milan

Mar 22, 2025

INFINITI of Lynnwood responded

Thank you for your 5-star review, Navin! We're delighted to hear that our team provided you with excellent service and a seamless experience. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to serving you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 23, 2024

Dealership Rating
Employee Rating

Friendly,listen, respectful,no “hard sell or pushy behavior “ very good. Love the product, very well explained. Willingness to work with the customer. More

by ROSLYNV92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

INFINITI of Lynnwood responded

Thank you so much for taking the time to share your positive experience with us! We're truly delighted to hear that your interactions were respectful and friendly, that the vehicle was well explained. We are especially happy to hear that you love the product! Thank you so much again for your kind wo rds, we look very forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 21, 2024

Dealership Rating
Employee Rating

They took good care of me and my vehicle. Great Service! Very professionals I’ll definitely comeback. More

by jnikomartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

INFINITI of Lynnwood responded

Thank you so much for taking the time to share your positive experience at INFINITI of Lynnwood. We are so happy to hear that you were satisfied with the care you received from our team. Your feedback means a lot to us, we appreciate it so much. We look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

Oct 25, 2024

INFINITI of Lynnwood responded

Thank you so much for taking the time to share your positive experience at INFINITI of Lynnwood. We are so happy to hear that you were satisfied with the care you received from our team. Your feedback means a lot to us, we appreciate it so much. We look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

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