Travis Nichols | Page 18
Pre-Owned Sales Manager
City Automall Ford
3040 E Business 30
Columbia City, IN 46725
Dealership Experience
6 yrs, 9 mos
Industry Experience
19 yrs, 2 mos
200 Reviews
Write a Review200 Reviews of Travis Nichols
April 22, 2023
Friendly staff great to work with, able to find the vehicle we were looking for at a good deal. Our second purchase of vehicles from City Chevrolet/City Ford. vehicle we were looking for at a good deal. Our second purchase of vehicles from City Chevrolet/City Ford. More
Other Employees Tagged: Kasey Shirey , Joe Payton, Charles Smith
April 18, 2023
Bought a very nice 2021 f250 lariat for 60k total and was very excited about the purchase. Joe my salesman was excellent I recommend him with a great review. He was very on top of things and knowledgable. My very excited about the purchase. Joe my salesman was excellent I recommend him with a great review. He was very on top of things and knowledgable. My problem with this dealership was them not standing behind the product. They listed the truck with things wrong with it broken windshield plastic tailgate broken off and lower air xxxx broke. Gentleman told me I had to pay for them to be fixed or dont get the truck whatever no biggie I wanted the truck. Get the truck signed for and delivery set up and was pumped for my truck. I not happy with this truck at all when it got delivered here. The detail job looked like crap, wax all over it and inside had not been cleaned at all. Rear seat belt didn't work and my nice leather had 2 scratches in the back seats that weren't there when I signed for the truck. Along with needing 2 brake lights replaced and front brake pads and a oil change also. Upper management didn't even reply to my email of pics and info on the issues or return calls. After detailing it myself 5 hours later and replacing the taillights myself another hour. I took it up to my local ford dealership for the brakes and said we will take care of you sorry for your experience. Don't be attracted to this dealership because of the better deal they will just make ya pay for everything and not deliver on there end or stand behind there sale of the product. Very disappointed and do not recommend. More
Other Employees Tagged: Dawn Gilbert , Joe Payton
April 15, 2023
Jordan and the sales team was very professional throughout the whole process! Would come back and buy from him again. throughout the whole process! Would come back and buy from him again. More
Other Employees Tagged: Audrey Gradeless , Jordan Johnson
April 06, 2023
Very friendly and informational! I thoroughly enjoyed my experience! No pressure and total understanding. Loved my experience buying my new mustang GT. Highly recommended! I thoroughly enjoyed my experience! No pressure and total understanding. Loved my experience buying my new mustang GT. Highly recommended! More
Other Employees Tagged: Ty Preston, David Dau , Bryant Husted, Charles Smith
March 24, 2023
Great to work with. Have gone above & beyond with customer service satisfaction. I would highly recommend this dealership Have gone above & beyond with customer service satisfaction. I would highly recommend this dealership More
Other Employees Tagged: Ty Preston , Charles Smith
February 14, 2023
They were friendly, quick and accommodating. I was picked up from another city once u was approved. I was picked up from another city once u was approved. More
Other Employees Tagged: Blake Byerly , Alex Sandoval
September 28, 2022
they were all so kind and helped me out with whatever i needed and answered any questions i had and kept the car within my budget! above and beyond! needed and answered any questions i had and kept the car within my budget! above and beyond! More
Other Employees Tagged: Zachary Ott

